Previous Thread
Index
Next Thread
Print Thread
Go To
Page 1 of 2 1 2
Band-in-a-Box for Windows
Joined: Jan 2016
Posts: 7
R
Newbie
OP Offline
Newbie
R
Joined: Jan 2016
Posts: 7
I have a brand new Biab 2016 Pro install on Windows 10 and I get a message any time I try to generate a realtrack saying "Beat Map Stretcher was unable to load in the WAV file".

This is a pristine new install. This install is about as vanilla as you can get - all in c:\bb. I checked audio/ASIO settings as the first thing and they're fine. MIDI playback sounds fine as does VSTi playback. It's just realtracks that are the problem for me. I've looked at file locations and past forum threads. I've run dll walker to see if there is missing dll dependancies. Cold and warm boots to no avail.

However, what I have found is that this error seems due to WMA files and how they are decoded by Windows. It appears that my installation of Windows 10 is not decoding them correctly (if at all). Consequently the Beat Map Stretcher (which takes the audio and fits it to the tempo of my song and the number of bars I want it to play for) can't do it's job.

Now I'm pretty sure I'll need to try installing biab2016 on another machine with an older version of windows but I'm wondering if anyone else had this issue on Windows 10?

Cheers

Matt

Band-in-a-Box for Windows
Joined: Jun 2012
Posts: 21,073
Veteran
Offline
Veteran
Joined: Jun 2012
Posts: 21,073
Hi Matt, and welcome to the neighborhood.

Not sure that I have the answer, but two things to try:

1: Right click on the icon on the desktop and select "Run as Administrator"

2: In BiaB, go to Options > Return to Factory Settings (Probably choose the 'Most' option)

Let us know if this made any difference.

Trev

Attached Files (Click to download or enlarge) (Only available when you are logged in)
2016-01-20_21-35-03.jpg (75.17 KB, 154 downloads)

BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
Band-in-a-Box for Windows
Joined: Jan 2016
Posts: 7
R
Newbie
OP Offline
Newbie
R
Joined: Jan 2016
Posts: 7
Thanks for the reply. No. Neither made any difference. I'm pretty confident it's because my Windows 10 can't play/decode WMA files. Seems like there is lots of people on the internet with the same issue with Windows 10 but not every version has this problem. Annoying. I'd hoped someone might have a solution. I have a windows 7 laptop I'll install it on for the time being...

Band-in-a-Box for Windows
Joined: Jan 2014
Posts: 11
M
Newbie
Offline
Newbie
M
Joined: Jan 2014
Posts: 11
I have 2015 band in box & win 10 just 2 days ago on both pc,s in which I have giving me just that same issue I been advised to just clean install done this & I'm sure too its a win 10 thing I'm gutted as ive moved over with 2 carefree months on win 10 till now http://www.pgmusic.com/forums/images/icons/default/cry.gifhmmm... tried running from HD too totally lost with stretch file cant find to wav !


muff racer
Band-in-a-Box for Windows
Joined: Oct 2008
Posts: 20,494
Veteran
Offline
Veteran
Joined: Oct 2008
Posts: 20,494
Redhanded,

What audio driver are you using? If it's ASIO, try changing to MME and see if that makes a difference. (ASIO can sometimes cause unexpected behaviour.)

Also, navigate to c:\bb\Realtracks and enter one of the directories of Realtracks. Doubleclick on one of the wma files and see if it loads.

Let us know what happens.

Regards,
Noel


MY SONGS...
Audiophile BIAB 2026
Band-in-a-Box for Windows
Joined: May 2002
Posts: 7,729
PG Music Staff
Offline
PG Music Staff
Joined: May 2002
Posts: 7,729
It seems that there are editions of Windows 10 that don't include Windows Media Player by default (!?), but you can download it from:
https://www.microsoft.com/en-us/download/details.aspx?id=48231

This might mean that those versions of Win 10 don't have some required tools to deal with wma files. Are you able to play any wma file on your computer?

Edit: Before downloading anything from that link (and since I'm just speculating), perhaps you could verify if Windows Media Player is installed on your computer, and whether you can play standard wma files.

Please let us know.


Last edited by Andrew - PG Music; 01/21/16 02:17 PM. Reason: clarification

Andrew
PG Music Inc.
Band-in-a-Box for Windows
Joined: Jan 2014
Posts: 11
M
Newbie
Offline
Newbie
M
Joined: Jan 2014
Posts: 11
yes indeed I just also seen that win 10 11099 vers has put the wav files not in the correct place hence The error of is exactly so hope this also helps some one or prob quite a lot that moved into win 10 and thanks too Noel took me i while to twig it Damm !!


muff racer
Band-in-a-Box for Windows
Joined: May 2002
Posts: 7,729
PG Music Staff
Offline
PG Music Staff
Joined: May 2002
Posts: 7,729
Originally Posted By: muff racer
yes indeed I just also seen that win 10 11099 vers has put the wav files not in the correct place hence The error of is exactly so hope this also helps some one or prob quite a lot that moved into win 10 and thanks too Noel took me i while to twig it Damm !!


I don't understand your comment... is this problem fixed for you? What do you mean when you say it didn't put the wave files in the correct place?


Andrew
PG Music Inc.
Band-in-a-Box for Windows
Joined: Jan 2014
Posts: 11
M
Newbie
Offline
Newbie
M
Joined: Jan 2014
Posts: 11
yea almost noel .. all the sets are not in the right path they some how not linked in way they was to run straight from as was . very strange . it must be a serious bug in this beta win 10 which otherwise works with band in box ok


muff racer
Band-in-a-Box for Windows
Joined: Jan 2014
Posts: 11
M
Newbie
Offline
Newbie
M
Joined: Jan 2014
Posts: 11
The program of band in a box is not in program files , but above so also it is not in the uninstall programs grrrr


muff racer
Band-in-a-Box for Windows
Joined: Oct 2008
Posts: 20,494
Veteran
Offline
Veteran
Joined: Oct 2008
Posts: 20,494
muff racer,

BIAB should not be in the \Program Files. The default directory of x:\bb is the best place for it where x: is either a hard drive or USB drive. If you want to reinstall, simply do so over the top of the program.

When you say the sets are not in the right path, could you explain in a little more detail? It would be very unusual if they were installed in incorrect paths.

Regards,
Noel


MY SONGS...
Audiophile BIAB 2026
Band-in-a-Box for Windows
Joined: Jun 2012
Posts: 21,073
Veteran
Offline
Veteran
Joined: Jun 2012
Posts: 21,073
Originally Posted By: muff racer
all the sets are not in the right path they some how not linked in way they was to run straight from as was . very strange . it must be a serious bug in this beta win 10 which otherwise works with band in box ok

All which sets? Please explain what you mean by "all these sets are not in the right path". What sets, and where are they, and where should they be?

Originally Posted By: muff racer
The program of band in a box is not in program files , but above so also it is not in the uninstall programs grrrr

Programs don't have to be installed in the Program Folders location to have an uninstall programs option. Period.

Your best option is to just install BB in the recommended location x:\bb\ (if that is indeed what you are attempting)


BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
Band-in-a-Box for Windows
Joined: Jan 2014
Posts: 11
M
Newbie
Offline
Newbie
M
Joined: Jan 2014
Posts: 11
yes that is what I have done just let it do its stuff I'm aware some files cannot go to programs & its in its own folder desending just as , but still it wont play wav from the [url=prhttp://prntscr.com/9t8ayt][url=prhttp://prntscr.com/9t8ayt][url=prhttp://prntscr.com/9t8ayt]prhttp://prntscr.com/9t8ayt[/url][/url][/url]
ogram never had this before in 4 years + & no I'm sure not fixed


muff racer
Band-in-a-Box for Windows
Joined: Jan 2014
Posts: 11
M
Newbie
Offline
Newbie
M
Joined: Jan 2014
Posts: 11
http://prntscr.com/9t8ayt
its just been put in as should by default of C & on win 10 pro which has been running it for few months ok until I had updates for next build in 11099


muff racer
Band-in-a-Box for Windows
Joined: May 2000
Posts: 22,551
Veteran
Offline
Veteran
Joined: May 2000
Posts: 22,551
Just noticing..
Your image shows the BiaB 2015 upgrade file as a recent file

How long have you been on 2016?
Why would the 2015 upgrade file be a recent file?


I do not work here, but the benefits are still awesome
Make your sound your own!
Band-in-a-Box for Windows
Joined: Jan 2016
Posts: 7
R
Newbie
OP Offline
Newbie
R
Joined: Jan 2016
Posts: 7
Thanks for all the replies.

Andrew: I checked and I have wmp on my PC. I can play the WMA files natively using WMP. So thats strange.

Something's disconnected somewhere.

I just tried RealBand (no I hadn't thought of doing that) and it's giving the same error. So that tells me its core to both applications so most likely system related.

I'm a developer so I'm trying a clean install again just to see if that makes any difference... lol. You might have to be a developer to get that joke.

Band-in-a-Box for Windows
Joined: Oct 2008
Posts: 20,494
Veteran
Offline
Veteran
Joined: Oct 2008
Posts: 20,494
Redhanded,

This might also be a problem caused by Realdrums since they, too, are converted to wav files for playing (at least as I understand things).

Some thoughts that spring to mind....

1. Click on "File | New" to start a new file (this is important as it should eliminate the possibility for a corrupt file being used as the basis song).

2. Now click on Stylepicker and load in the demo for some random Realtrack style. Click ok.

3. When back at the chord sheet, instead of hitting the "Generate" arrow, right-click on and individual track in the mixer and select "(re)Generate this track" from the pop-up menu . (This will generate the individual track.)

Doing the above should isolate whether the problem is with Realdrums, Realtracks or both.

Let us know how you go.

Regards,
Noel


MY SONGS...
Audiophile BIAB 2026
Band-in-a-Box for Windows
Joined: Jan 2016
Posts: 7
R
Newbie
OP Offline
Newbie
R
Joined: Jan 2016
Posts: 7
No luck Noel.

I think I'm going to go with the install on my Windows 7 laptop for now. Something's not quite right with my Windows 10 setup but it's not going to be easy to sort out at this stage so I'll leave it alone for now.

Band-in-a-Box for Windows
Joined: Oct 2008
Posts: 20,494
Veteran
Offline
Veteran
Joined: Oct 2008
Posts: 20,494
When you say "No luck" was it Realtracks and Realdrums that were the issue or just one of them?


MY SONGS...
Audiophile BIAB 2026
Band-in-a-Box for Windows
Joined: Jan 2016
Posts: 7
R
Newbie
OP Offline
Newbie
R
Joined: Jan 2016
Posts: 7
Both. It didn't make any difference. :-(

Previous Thread
Next Thread
Go To
Page 1 of 2 1 2

Link Copied to Clipboard
ChatPG

Ask sales and support questions about Band-in-a-Box using natural language.

ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.

PG Music News
Update to Build 10 of RealBand® 2026 for Windows®!

If you're already using RealBand 2026 for Windows, download build 10 to get all the latest additions and enhancements.

Band-in-a-Box® 2025 for Mac® users: Build 904 now available!

If you're already using Band-in-a-Box® 2025 for Mac®, make sure to grab the latest update! Build 904 is now available for download and includes the newest additions and enhancements from our team.

Band-in-a-Box® 2026 for Windows® users: Build 1237 is now available!

Already a Band-in-a-Box 2026 for Windows user? Stay up to date and download the build 1237 to get all the latest additions and enhancements.

PowerTracks Pro 2026 for Windows is Here!

PowerTracks 2026 is here—bringing powerful new enhancements designed to make your production workflow faster, smoother, and more intuitive than ever.

The enhanced Mixer now shows Track Type and Instrument icons for instant track recognition, while a new grid option simplifies editing views. Non-floating windows adopt a modern title bar style, replacing the legacy blue bar.

The Master Volume is now applied at the end of the audio chain for consistent levels and full-signal master effects.

Tablature now includes a “Save bends when saving XML” option for improved compatibility with PG Music tools. Plus, you can instantly match all track heights with a simple Ctrl-release after resizing, and Add2 chords from MGU/SGU files are now fully supported... and more!

Get started today—first-time packages start at just $49.

Already using PowerTracks Pro Audio? Upgrade for as little as $29 and enjoy the latest improvements!

Order now!

Band-in-a-Box 2026 for Windows Special Offers End Tomorrow (January 15th, 2026) at 11:59 PM PST!

Time really is running out! Save up to 50% on Band-in-a-Box® 2026 for Windows® upgrades and receive a FREE Bonus PAK—only when you order by 11:59 PM PST on Thursday, January 15, 2026!

We've added many major new features and new content in a redesigned Band-in-a-Box® 2026 for Windows®!

Version 2026 introduces a modernized GUI redesign across the program, with updated toolbars, refreshed windows, smoother workflows, and a new Dark Mode option. There’s also a new side toolbar for quicker access to commonly used windows, and the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, making it easier to customize your workspace.

Another exciting new addition is the new AI-Notes feature, which can transcribe polyphonic audio into MIDI. You can view the results in notation or play them back as MIDI, and choose whether to process an entire track or focus on specific parts like drums, bass, guitars/piano, or vocals. There's over 100 new features in Band-in-a-Box® 2026 for Windows®.

There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!

Upgrade your Band-in-a-Box for Windows to save up to 50% on most Band-in-a-Box® 2026 upgrade packages!

Plus, when you order your Band-in-a-Box® 2026 upgrade during our special, you'll receive a Free Bonus PAK of exciting new add-ons.

If you need any help deciding which package is the best option for you, just let us know. We are here to help!

Band-in-a-Box® 2026 for Windows® Special Offers Extended Until January 15, 2026!

Good news! You still have time to upgrade to the latest version of Band-in-a-Box® for Windows® and save. Our Band-in-a-Box® 2026 for Windows® special now runs through January 15, 2025!

We've packed Band-in-a-Box® 2026 with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can process an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!

There are over 100 new features in Band-in-a-Box® 2026 for Windows®.

When you order purchase Band-in-a-Box® 2026 before 11:59 PM PST on January 15th, you'll also receive a Free Bonus PAK packed with exciting new add-ons.

Upgrade to Band-in-a-Box® 2026 for Windows® today! Check out the Band-in-a-Box® packages page for all the purchase options available.

Happy New Year!

Thank you for being part of the Band-in-a-Box® community.

Wishing you and yours a very happy 2026—Happy New Year from all of us at PG Music!

Forum Statistics
Forums57
Topics86,084
Posts799,927
Members40,030
Most Online44,367
Mar 4th, 2026
Newest Members
Airllines, roshan2121, Din, AurealiusB, sam31985
40,031 Registered Users
Top Posters(30 Days)
MarioD 158
DC Ron 95
rsdean 94
WaoBand 86
DrDan 71
Today's Birthdays
bassonjason
Powered by UBB.threads™ PHP Forum Software 7.7.5