Following on from Matt's good advice, just make sure that RealTracks and RealDrums are pointed to the Audiophile drive (usually the USB). In the example below, it is F: drive. You get to this information from Options > Preferences > RealDrums / RealTracks buttons.

And, BTW, welcome aboard the forum!

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BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.