Originally Posted By: VideoTrack
Hi Ian
Is there an opportunity that you could call Support and get them to remotely log in to your computer (Teamviewer or similar) to diagnose and (hopefully) resolve. I hear they're pretty good.

Trev


Hi Trev
I'll certainly drop a line to Support first.
We are 7 hrs ahead of them so will try and fix a time when we both have our eyes open. smile
Never tried remote access before. Hope it works with Win XP Pro.
Ian


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