If you purchased the audiophile external drive, it is USB 3.0.

If the USB cable has a blue plastic bar inside the wide end of it, it is USB 3.0. If it's a white bar, it's 2.0.

I'm reasonably sure the Y connector means you have 2.0, because if it's 3.0, there should be enough current in a 3.0 connection to run the drive without the Y. If it's 2.0, then you should use both Y connectors to supply enough current. Use your 2.0 ports.

You should also try plugging into the USB connectors on the back of your PC (use the ones connected directly to the motherboard) rather than those on top, or on a hub.

BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.