Their milestone listing is impressive, however, I don't know any of the awards they received. But, I'm not active in those fields they are. The listing is here: http://www.eset.co.uk/Company. Scroll down a little to find the timeline.
Could it be that something is lost in the translation between Slovakian to English?
Not sure I followed, Ray.
BIAB & RB2026 Win.(Audiophile), Windows 10 Professional & Windows 11, Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors
Hi again guys. Sorry for the delay. I had a rehearsal.
I connected BIAB to an old XP machine with just under 1 GB of RAM and it ran perfectly from the USB drive! So the product is fine.
I tried running it on my Quad core with the Internet disconnected and the ESET Endpoint Antivirus software disabled. Nothing. Same error messages mentioned earlier.
I performed the 20 GB (Option 1) install (after uninstalling the other 100 GB install and deleting the C:\bb folder), and I assume to open the program you must still open it from the BIAB USB directory, since bbw.exe does not reside on my C drive. I got the same error messages.
Peter, I ran Super Antispyware and Malaware bytes. Both came back negative.
What's next? Hope I haven't missed any of your comments in this post. At least I addressed the big one - are there corrupted files in my product? No! Thanks.
Since it worked on your XP computer, then it sounds like something is definitely wrong with your Win7 computer.
If this were my computer, I would look at doing a few things. The first thing I would do is to take an image of my C: drive (I use Acronis True Image which costs, but you can also use Macrium Reflect Free), because if anything happened otherwise, I could at least get back to there (broken as it is).
I would then try to do a Windows 7 repair to see if any missing files could be replaced. You can download the media from Microsoft (for Windows 7, 8.1 and 10) here, but you'll have to enter your product key (which should be on a sticker somewhere on your computer).
Barring that, I would consider upgrading to Windows 10 (you probably already have a little icon on the computer bugging you to do it). That will upgrade you to the new Windows, so all the requisite files should be there. Generally, you can start it before going to bed at night and it will be up and running the next morning (it reboots several times during the installation process).
Worst case, you can get back to where you are by restoring the disk image you created above.
Regardless, I wouldn't pay anyone $250 to fix it; get the Win7 installation disk and you should be able to do a repair yourself by following the instructions DGA posted earlier in this thread.
John
Laptop-HP Omen I7 Win11Pro 32GB 8TB SSD Desktop-ASUS-I7 Win10Pro 32GB 11TB SATA
I'm not sure if this will help but it's worth trying.
Right-click on the BIAB shortcut (or BBW.EXE), select "Properties" and set the compatibility to "Run this program in compatibility mode for XP". Also, while you're in the compatibility window, set the "Run this program as administrator" to on.
Lastly, it would also be worth trying to start the program with User Account Control settings disabled. (These are under "Control Panel | User Accounts".) Disconnect from the internet before turning this off, though.
Lee, I know you're getting run through the wringer with all these suggestions. Clearly this problem is unique to your Windows 7 PC, and not easy to solve.
About the ESET antivirus, I see after searching that this is legit. However, it isn't known here so I still suspect it. You said you tested "with ESET software disabled". That could mean two things: you 'turn it off' temporarily, or actually uninstall it. I'm guessing you did the former, but parts of it could still be resident and causing the problem. Try uninstalling the ESET program, assuming you have the installation DVD or downloaded .EXE setup file and can restore it later. Then reboot. Then see what BIAB does.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
>>> I performed the 20 GB (Option 1) install (after uninstalling the other 100 GB install and deleting the C:\bb folder), and I assume to open the program you must still open it from the BIAB USB directory, since bbw.exe does not reside on my C drive. I got the same error messages.
No. You would run it from c:\bb\bbw.exe The program would then run, but to find all of the RealTracks, and RealDrums, you would point them to the folder on the USB drive (inside BBW program). But let's see if you get that far, and it runs. My #1 theory is still that you're not running c:\bb\bbw.exe, but running something else, like some shortcut to something else. #2 theory is that an Anti-virus program is bloecking it.
You people are wonderful! And yes, there are several suggestions that I must look at. I'm in the middle of a major show this weekend (two performances). Fortunately, BIAB is a tool I hope to use for building scores for a show in December 2016. So I do have some time luxury. I'll give these suggestions a go next week.
Peter, I used your suggested path (c:\bb\bbw.exe) for the first 100GB install. Based on everyone's suggestions, I suspect one of two things:
1 - A problem with Windows 2 - An antivirus issue
I have performed an image backup to an external 1 TB drive. I used the Windows Backup and Restore tool. I have a product key so I can try the Windows Repair utility. I will also give the suggestion of running it in XP compatibility mode a whirl.
Once again, many thanks! After I find the cause, I'll certainly share the solution for future user reference. Hopefully no none will need the solution. On a brighter note, the five minutes I spent "having fun" on my old XP machine was a total delight. It reminded me of my first DOS version from circa 1990. Keeping you posted...
Right Matt...thanks. Perhaps I'll do that first. I backed up the ESET folder independently from my image backup. I can now disconnect from the Internet and uninstall ESET and give BIAB a whirl.
For some reason when I did the 20 GB install, the C:\bb directory only contains the bbserver.exe file??? There is no bbw.exe file, hence my question.
Could it be that something is lost in the translation between Slovakian to English?
Not sure I followed, Ray.
ESET was founded in Slovakia. I should have quoted OP's reference to ESET.
Ahh haa
OK, now I follow.
BIAB & RB2026 Win.(Audiophile), Windows 10 Professional & Windows 11, Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors
I've been using ESET for several years after I dumped McAffee, Norton and the like. I don't have any problems with ESET with any of my apps, including BBW 2016 and several prior. ESET shouldn't be a problem as long as it hasn't been specifically misconfigured...even if it were, the messages the OP is listing wouldn't be ESET messages. And if ESET were blocking execution of bbw.exe or plug-ins, it will show up in the event logs and/or Quarantine of ESET.
Was BB installed installed with the default settings and locations (it wasn't clear if the OP installed with all defaults?
Suggest checking the Windows application Error Logs (Control Panel/System and Security/Administrative Tools/Event Viewer) and look for errors on the BBW.exe app or related plugins (e.g, Sample Tank). But, if you can print out the Windows Event Viewer logs relative to any of the BBW components, that may provide additional info to those here in the forum (and especially to Peter).
A word of caution...introducing Windows 10 to the situation may just present new challenges, given that it (Windows 10) won't be a clean install, but rather an upgrade.
Last edited by rich in ca; 05/05/1605:00 PM. Reason: Corrected typo
Valuable input, Rich. It's good to know you have experience with ESET. I too have never had ESET interfere with any application. Although, there could be a first time .
My instincts tell me there's something amiss with Windows 7. If I can find out which repair program I need to use (there are dozens in the link provided earlier), I will go that route. Many thanks.
Lee, at the link I provided, you can click on the Windows 7 picture. At the next screen, you should be able to enter your product key, after which you can download the ISO file for your version of Windows. Once you have the ISO file on your computer, you should be able to either burn it to a DVD or extract it to a thumb drive to be able to run the repair.
John
Laptop-HP Omen I7 Win11Pro 32GB 8TB SSD Desktop-ASUS-I7 Win10Pro 32GB 11TB SATA
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