John, I can't use my current product key with that utility because the Windows program was installed as an OEM copy. That site only accepts full versions. It would seem my only option is a total reinstall from the Synergio PC disk that came with my PC .
I personally would try to go to Windows 10 before doing a new install. The Windows 10 update should write all new O/S files, but preserve your installed apps. You may find you need some new drivers when you are done, but that's easily taken care of. Worst case, you've got an image of your system now and can always get back to where you are.
Ideally, it would be best if we could figure out which files it can't find. Again, maybe looking through some of the log files and see if you can identify it there.
John
Laptop-HP Omen I7 Win11Pro 32GB 12TB SSD Desktop-ASUS-I7 Win10Pro 32GB 12TB SATA
In case this is useful... I've just found this post using Google. The event log is similar to yours and occurred with a well known game a user was trying to run.
The problem turned out to be antivirus software and the solution was to put an exception for the startup exe file into the antivirus software. For example, in my antivirus software, I have a section called "Exclusions" and I've added full paths for Realband and BIAB (as shown below).
I've read that you've tried starting the program with your antivirus software disabled but, like Matt, I wonder if maybe a component of it is always in memory.
Also, did you try (i) deactivating the User Account Control and (ii) running in XP compatibility that I mentioned in an earlier post?
Regards, Noel
P.S. Re User Account Control - it's been known to cause issues periodically and it would be good to rule it out as being the culprit for your problem.
Noel - I tried adding BIAB to the ESET exclusion list. No dice. I get the same error. I'm really beginning to think this is a registry error. I use some good quality third party software, such as Photofiltre, Color Cop, and Notepad++ . Some third party software has proven to be garbage, so I uninstall it. The ESET program is also very good at flagging suspicious .exe files. I immediately let ESET delete them. Even at that, perhaps my registry has become corrupted.
So, I think there are two choices left: a reinstall of Windows 7 or upgrade to Windows 10. Would someone please roll the dice for me? And please, don't worry about over-beating me with solutions . I really want to get to the bottom of this. Your suggestions are very much appreciated. I consider myself lucky to have all of you chiming in. I only hope I can return the favor someday! Thanks.
I found my Windows 7 Synergio PC disk. The problem is, it reads, "This disk contains 32-bit software only." I don't get it. Windows 7 Pro 64-bit was installed, and yet this is the disk I was given??
I believe I have narrowed my choices...Windows 10, or just sit and salivate over my non-functioning USB, BIAB program. (Actually, I know the program is fine. It's this d*** computer!)
Any last thoughts before I take the plunge? Thanks.
Thanks Matt! I'm leaning that way. I see from of the videos, I can still use Chrome as a browser in Windows 10. This is essential for me because I also teach online courses at Humber College in T.O.
If you open regedit (not to make changes to the registry, but to search, see if you have an entry as included images below:
In case you haven't done this before (forgive me if this is redundant_, CLICK the windows start button, enter regedit in the Search Programs and filed box at the bottom, then CLICK on the regedit.exe listed at the top. Click "Yes" in the resulting dialog.
Select Computer Computer at the very top so the search will be all inclusive. You may want to also at this point save a backup of the registry file. Select File/Export,provide a Save in path somewhere in your My Documents folder, give it name meaningful to you, leave the default Save as type to *.reg. This will take less than 20-30 seconds.
Then, in the Edit menu, CLICK Find, leave the defaults and enter PCA2. Let us know if you find the following (screen shots of my registry):
Are there any other opinions about perhaps just upgrading to Windows 10? I'm leaning in that direction. It has a lot of bells and whistles I could care less about, but apparently you can hide those in the closet. My Windows install disk is a 32-bit version. Why the 64-bit version was not given to me, I'll never know. The vendor lives 45 minutes away. It would take hours to reinstall everything (programs and the likes). The shift to Windows 10 seems much easier.
As you already probably know, your Windows 10 upgrade would be to the 64-bit version. This is preferable anyway now for most people.
I'm assuming that, if your diagnosis that your problem is caused by Windows is correct, Windows 10 would likely overwrite enough files to solve it. Of course, this is just an assumption.
Good luck.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
Good point Matt. Of course someone on the MS forums site said that the damaged files may "come along for the ride" unless I performed a clean install of Windows 10. Guess I'm back to square one. I even tried uninstalling ALL music related software to see if there were file sharing conflicts. After a restart, the same error comes up.
I wonder...if you went to the ASUS site and requested an OEM image disk/download for your system from them directly if they (ASUS) would assist? Some of my gear is Dell, and they did that for a friend of mine who needed an OEM image disk.
If that doesn't work, de-install your antivirus program. Disabling them temporarily often doesn't work.
The log file you provided above was the compatibility assistant in Windows telling you that the bandina box file couldn't be run. That could be a number of things, like an antivirus blocking, but perhaps the solution lies in compatibility settings. BIAB runs fine in all versions of Windows 7 including 32 and 64 bit, so somethings out of place on your system when it comes to running bandina box
Meanwhile, I'm reading the hardcopy manual. Can't wait to sink my teeth into this new version. It's radically different from my original DOS version circa 1991 .
Last Chance! The Band-in-a-Box® 2026 for Mac® Special Ends Today (May 31, 2026) at 11:59pm PDT!
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Band-in-a-Box® 2026 is packed with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can transcribe an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, and much more!
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Band-in-a-Box® 2026 for Mac - Special Offers End at 11:59pm PDT on Friday, May 15th, 2026!
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202 New RealTracks Released with Band-in-a-Box 2026!
With Band-in-a-Box® 2026, we've released 202 incredible new RealTracks (in sets 468-488) in a variety of genres—featuring your most requested styles!
Jazz, Funk & World (Sets 468-475):
Our new jazz, funk & blues RealTracks include a groovin’ collection of RealTracks and RealDrums! These include more requested “soul jazz” RealTracks featuring artists Neil Swainson (bass), Charles Treadway (organ), Brent Mason (guitar), and Wes Little (drums). There are new “smooth jazz” styles (4), which include a RealTracks first: muted trumpet, as well as slick new smooth jazz brushes options for drums. Blues lovers will be thrilled—there are more “classic acoustic blues” styles, including guitar (5), bass (4), and drums (10) with blues master Colin Linden, featuring understated and tasty background acoustic soloing, plus brushes drums and acoustic bass. There are also new electric blues RealTracks, including electric blues with PG favorite Johnny Hiland (3) and soulful electric slide guitar from Colin Linden (4). If you love funk & gospel, there are great new options this year, including gospel organ (3) from Charles Treadway, as well as new funk, tango, and rock ’n’ roll drums (3) and bass (1). And for big, bold arrangements, we have uptempo soul horns (4) featuring a three-part hip horn section with options for a full mix or stems of each individual horn — plus an accompanying rhythm section (4) of drums, bass, guitar, and electric piano!
Rock & Pop (Sets 476–482):
Our new rock & pop RealTracks bring a powerful mix of requested favorites, fresh genres, and modern chart-inspired styles! We have more of our popular “Producer Layered Acoustic Guitars (15)” featuring Band-in-a-Box favorite Brent Mason. We’ve continued our much-requested disco styles (10), and added new Celtic guitar (5) with a more basic, accessible approach than our previous Drop-D or DADGAD offerings. There are also highly requested yacht rock styles (17), inspired by the smooth, polished soft-rock sound of the late ’70s and early ’80s — laid-back grooves, silky electric pianos, warm textures, elegant harmonic movement, and pristine production aesthetics. Fans of heavier styles will love our new glam metal (13), capturing the flashy, high-energy sound of ’80s arena-ready guitar rock. We also have a set of rootsy modern-folk rock (18), with a warm, organic sound combining contemporary folk textures and driving acoustic strumming. And we’ve added lots of new modern pop styles (16) — the kinds of sounds you’re hearing on the radio today, featuring exciting new drums, synths, and cutting-edge RealTracks arrangements.
Country, & Americana (Sets 483–488):
Our new country & Americana RealTracks deliver a rich collection of acoustic, electric, and roots-inspired styles! We have new country pop (9) with legendary guitarist Brent Mason. There is also a potpourri (14) of bouzouki, guitars, banjo, and more, perfect for adding texture and character to contemporary acoustic arrangements. We’ve added funky country guitar (5) with PG favorite Brent Mason, along with classic pedal steel styles (5) featuring steel great Doug Jernigan. There are more country songwriter styles (8) that provide intimate, rootsy foundations for storytelling and modern Americana writing. Finally, we have “background soloing” acoustic guitar (12) with Brent Mason — simpler, but still very tasty acoustic lines designed to sit beautifully behind vocals or act as a subtle standalone solo part.
And, if you are looking for more, the 2026 49-PAK (for $49) includes an impressive collection of 20 bonus RealTracks, featuring exciting and inspiring additions to add to your RealTracks library. You'll get new country-rhythm guitar styles from PG Music favorites Johnny Hiland and Brent Mason, along with modern-pop grooves that capture today’s radio-ready sound! There are also new indie-folk styles with guitar, bass, 6-string bass used as a high-chording instrument, acoustic guitar, and banjo. Plus, dedicated "cymbal fills" RealDrums provide an added layer that work very well with low-key folky styles with other percussion.
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-For Pro customers, this includes 27 new RealTracks and 23 new RealStyles.
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MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
MIDI SuperTracks Set 46: Piano & Organ
Instrumental Studies Set 24: Groovin' Blues Soloing
Artist Performance Set 19: Songs with Vocals 9
Playable RealTracks Set 5
RealDrums Stems Set 9: Cool Brushes
SynthMaster Sounds Set 1 (with audio demos)
iOS Android Band-in-a-Box® App
Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:
20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
MIDI SuperTracks Set 47: More SynthMaster
Instrumental Studies 25 - Soul Jazz Guitar Soloing
Artist Performance Set 20: Songs with Vocals 10
RealDrums Stems Set 10: Groovin' Sticks
SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)
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. I really want to get to the bottom of this. Your suggestions are very much appreciated. I consider myself lucky to have all of you chiming in. I only hope I can return the favor someday! Thanks.
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