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Band-in-a-Box for Macintosh
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Joined: Jan 2007
Posts: 86
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OP
Enthusiast
Joined: Jan 2007
Posts: 86 |
Is anyone at pgmusic addressing this issue? I've never had a program abruptly crash my Mac like this does. Can we expect an update soon?
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Band-in-a-Box for Macintosh
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Joined: May 2000
Posts: 15,975
PG Music Staff
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PG Music Staff
Joined: May 2000
Posts: 15,975 |
D.R.,
Yes, there is a patch coming today that fixes that... it should be up by noon PST today (5/11).
It fixes some things, and adds some new features too (like saving XML)
Have Fun!
Peter Gannon
PG Music Inc.
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Band-in-a-Box for Macintosh
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Joined: Jan 2007
Posts: 86
Enthusiast
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OP
Enthusiast
Joined: Jan 2007
Posts: 86 |
Thank You Peter, I knew you guys would be on top of it. Love the new look and features. I look to download the update after work.
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Band-in-a-Box for Macintosh
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Joined: May 2000
Posts: 15,975
PG Music Staff
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PG Music Staff
Joined: May 2000
Posts: 15,975 |
Have Fun!
Peter Gannon
PG Music Inc.
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Band-in-a-Box for Macintosh
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Joined: Jan 2007
Posts: 86
Enthusiast
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OP
Enthusiast
Joined: Jan 2007
Posts: 86 |
Peter update did not fix my crash problem. I am crashing during operation, last crash after update was after having program running and going to dialogue to substitute real tracks instrument. Wonder if it could be an audio interface driver conflict?
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Band-in-a-Box for Macintosh
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Joined: May 2000
Posts: 15,975
PG Music Staff
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PG Music Staff
Joined: May 2000
Posts: 15,975 |
>> having program running and going to dialogue to substitute real tracks instrument
We haven't heard of a crash happening at that time. Is a log generated (ie a dialog appears and you can access and save a text log with information), and please email the log to support@pgmusic.com or just paste it here if you get it.
Also, does it happen every time you do that, or just once?
Have Fun!
Peter Gannon
PG Music Inc.
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Band-in-a-Box for Macintosh
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Joined: Jan 2007
Posts: 86
Enthusiast
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OP
Enthusiast
Joined: Jan 2007
Posts: 86 |
It has happened at different times while running and not tied to one specific action that is what leads me to think it is a conflict somewhere in the system. I am running the latest OSx but the UA-25x drivers are a couple of OS's behind. I will look for the log file.
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Band-in-a-Box for Macintosh
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Joined: May 2014
Posts: 97
Enthusiast
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Enthusiast
Joined: May 2014
Posts: 97 |
It has happened at different times while running and not tied to one specific action that is what leads me to think it is a conflict somewhere in the system. I am running the latest OSx but the UA-25x drivers are a couple of OS's behind. I will look for the log file. Have you changed the audio settings to internal mic and speakers (disabling the drivers) to see if it still crashes? Marc
BIAB 2020 Mac Audiophile
Logic Pro X
iMac Late 2015, Retina 5k, 27-Inch
macOS Monterey v12.4
Proc 4 GHz Quad-Core Intel CORE I7
RAM 40 GB 1867 MHz DDR3
AMD Radeon R9 M395X 4 GB
Apogee Element 88
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Band-in-a-Box for Macintosh
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Joined: Jan 2007
Posts: 86
Enthusiast
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OP
Enthusiast
Joined: Jan 2007
Posts: 86 |
That was what I planned to do next time I sat down to mes with it. I got that opportunity last night and removed the UA-25x from my mac and ran BIAB 2016 with the internal audio only and was able to create a new song, pick a style, input chords, make real instrument changes on the fly, all this for about 20 mins and did not crash once. I think we found the culprit. Appreciate everyone input. I'll will try my Scarlett 2x2 this evening and see what happens.
I will normally be using BIAB on my newer Macbook pro but am waiting for the hard drive version to show up before running it on it. That is what I normally use the Scarlett on in my studio.
Dennis
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Ask sales and support questions about Band-in-a-Box using natural language.
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Holiday Weekend Hours
As we hop into the Easter weekend, here are our holiday hours:
April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
April 4 (Saturday): Closed
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Wishing you an egg-cellent weekend!
— Team PG
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