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Maybe I need a new USB cable says Sweetwater support?? , (it will be the second new one I have purchased in 3 weeks.) Updating the driver did no good at all.
I've been having trouble recording anything for almost a month now. I get interrupted quite frequently with a loud buzzing sound. In both BIAB, and RB. But, alas it happens in Youtube, and windows media player. Its most often a problem in RB when I put in the effects. When I play back to listen the playback freezes and a loud buzzing noise starts. I have to use task manager to close the program out. If I can recover without using task manager, when I go to play the song there is no sound and the curser/verticle line whips through the song at warp speed.
I save the song at that point and reopen to discover, in a few minutes the same scenario. Rats.
Focusrite says turn off everything anti spyware, firewall, the internet connection, and gives a list of things to change in the windows settings and after I did that the problem just got worse.
I finally fixed the problem for now. I turned off that computer and started playing my acoustic guitar. No Buzzing In My Ear.
Last edited by dga; 05/29/16 06:11 PM.
"When you help somebody else you are really helping yourself"
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Maybe I need a new USB cable says Sweetwater support?? (it will be the second new one I have purchased in 3 weeks.) That seems unlikely, especially two in a row. Focusrite ... gives a list of things to change in the windows settings and after I did that the problem just got worse.
Could you share that list? A number of people here have Focusrite including me, so we might benefit or recognize wrong advice.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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David,
Have you excluded BIAB, Realband and possibly your soundcard in your antivirus software? (What so you use for your antivirus?)
Regards,
Noel
MY SONGS...Audiophile BIAB 2026
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What OS are you running? Also what are your computer specs?
It sounds like an audio interface problem as it is happening even when listening on-line. Do you have WiFi? If so turn it off and see what happens.
Are your drivers up to date? That includes your video card drivers.
One experiment to try would be to eliminate the Focusrite and use that crappy internal sound chip, probably a Realtek chip. Does the problem go away? If yes then you have either a bad Focusrite interface, bad wiring to and from it, a bad driver and/or your buffer settings need to be set correctly.
If the problem didn't go away you have a computer problem, possible a power supply problem.
Good luck and let us know how you make out.
Dad, how will I know when I've become an adult.
When your day is ruined because they rearranged the grocery store.
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Sweetwater told me just a few minute ago to update all my motherboard and peripheral drivers. Also said the 2i4 was discontinued. I got my unit in December of 2014. Mario has suggested something that was mentioned by SW support the power source. Is the unit getting enough power from the USB port on the computer? Don't know how to up this power so I just unplugged every other device on the computer. This problem just started happening when the Air Conditioning was turned on in the building I live in. Maybe that is related. I recently noticed it happening when the air conditioning goes on. Email From Focusrite support below, I did the Optimization yesterday problem was unresolved. Lots of steps, I have an intel chip set so I think I will go directly to the Intel site and update from there s the email suggests they have the latest drivers for their chip sets and other peripherals. Hello David, Thank you for your email. I'm sorry to hear you are having trouble with your unit, but happy to help! Glitchy audio or drop out issues like this are usually down to things like optimization problems, driver conflicts, or other types of software issues. I suspect you already have done this but please make sure you follow all the steps in this Optimize your PC for Audio guide. https://support.focusrite.com/hc/en-gb/articles/207355205-Optimising-your-PC-for-Audio-on-Windows-10Go to your computer or motherboard manufacturer website and perform any and all updates such as BIOS, Chipsets, USB Controllers, Network Adapters, Video Cards, etc. These simple updates often solve odd issues such as this. If you have a motherboard with any Intel parts on it you may also want to run the Automatic Driver Update from Intel. Sometimes I see situations where the computer manufacturer may not have all the latest drivers for each individual part listed. Often Intel has even newer drivers for many parts in your computer that can solve audio problems. https://downloadcenter.intel.com/I also see you are using the 3.2.2 driver. I want to remove this and try the current main release 2.5.2 driver. 1) With the Scarlett connected please open the Control Panel > System > Device Manager. Locate the Scarlett under Sound, Video and Game Controllers section. 2) Right click the Scarlett and choose Uninstall. Make sure to check the box to remove software for the device. 3) You will see the unit disappear from the list. Unplug the unit and plug it back in. It should reappear in the list. 4) Repeat steps 2 and 3 until the Scarlett appears with a yellow exclamation mark, and/or the properties says Code 10. The Properties > Driver tab will likely say a Microsoft driver is in use. This means all the drivers are removed. 5) Next go to Control Panel > Uninstall a Program. Uninstall any Focusrite USB Audio Driver, Scarlett Family Audio Drivers or Scarlett MixControl you find here. 6) All Focusrite drivers are now removed. Please reinstall this driver. https://us.focusrite.com/downloads?product=Scarlett+2iPlease let me know how you come along after this. If the glitchy audio continues I will want to run some deeper diagnostics to help you further. Best regards. Katherine Kaplan // Focusrite Novation Technical Support
Last edited by dga; 05/30/16 07:23 AM.
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Ok, thanks for the Focusrite info. This is their boilerplate for removal of a beta driver. I had to do this as well.
About the power, you may be suffering the consequences of repeated brownouts (low voltage). The power supply in your PC may be fine; it has a minimum voltage requirement however. A simple AC voltmeter will tell you if you have a problem. In any event, try not to have any electronic equipment on the same circuit with a refrigerator (or vacuum, or compressor, or washer, or hair dryer etc.).
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Ok, thanks for the Focusrite info. This is their boilerplate for removal of a beta driver. I had to do this as well.
About the power, you may be suffering the consequences of repeated brownouts (low voltage). The power supply in your PC may be fine; it has a minimum voltage requirement however. A simple AC voltmeter will tell you if you have a problem. In any event, try not to have any electronic equipment on the same circuit with a refrigerator (or vacuum, or compressor, or washer, or hair dryer etc.). Well after 1 and a half hours of updating all the drivers on my 2 months old windows 10 PC, 15 installed correctly, and aother 4 failed to install. And yes Matt I rolled back the Focusrite Driver after removing every trace of the Beta driver. I'm also sad to report that I shared the Beta location on the forum. Sweetwater Techs seem to think the Beta drivers are better, Focusrite does not agree. For the time being I will test the old driver with the new system drivers and suggested Focusrite environmental? settings in win10. SO far so good about 1 hour of continuous BIAB play without a glitch. If it solves my problem I will share the discovery in another thread. Should I invest in a battery backup with a power conditioner on it? I have no control over what is on the power running into my apartment. 2 roof HVAC units over my head, 2 other compressor units beside my left window. THIS WHOLE PROCESS was NOT a SIMPLE FIX. I hope this chapter in my worries about windows 10 is over.
"When you help somebody else you are really helping yourself"
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One more note the focusrite email said to look on the intel sight for the latest drivers, there were none reported after I use their scan tool. But, 19 were discovered when I went to HP's site. OH yes the desktop HP support assistant did not detect any outdated drivers. I have a HP Envoy 750-247c purchased march 12 2016.
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Ok, thanks for the Focusrite info. This is their boilerplate for removal of a beta driver. I had to do this as well.
About the power, you may be suffering the consequences of repeated brownouts (low voltage). The power supply in your PC may be fine; it has a minimum voltage requirement however. A simple AC voltmeter will tell you if you have a problem. In any event, try not to have any electronic equipment on the same circuit with a refrigerator (or vacuum, or compressor, or washer, or hair dryer etc.). I think Matt is spot on about brownouts and you stated that it started when the air conditioner was on. When I worked for a computer store we had a customer who kept complaining that his computer wasn't working right. We tested it many times and it worked fine each time so we called him in to discuss it. Come to find out he had installed an air conditioner in the computer room and it was on the same circuit as the computer. The solution was to purchase an Uninterruptible Power Supple (UPS). I have an UPS on every computer in my house. You probably will not need an expensive one. The ones I have on my wife and kids computers were under $60 USD each while the one I have for my music computer, Internet computer and all of my sound system was less than $200. They have saved our computers a number of times. I have one question. Do the lights dim or flicker when the AC comes on? Those are sure signs of brownouts.
Dad, how will I know when I've become an adult.
When your day is ruined because they rearranged the grocery store.
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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MarioD and Matt I would like to thank you for your help. Yes its is a combination of having the incorrect drivers Focusrite, Nvidia, Intel, HP, etc installed on my PC. Completely uninstalled the Beta Focusrite driver, then updated all the outdated drivers on my PC.
SO then it came down to a few clicks, which as you guys suggested could be related to the power source on my PC. Clicks correlated to the Air Conditioning turning on and off. Lights dimmed a few times too. I will look around to see what type of UPS should I get. Wattage?
Would this one be OK
http://www.bestbuy.com/site/apc-back-ups-450va-network-40-ups-black/7271045.p?id=1218837919498&skuId=7271045&lsft=ref:212,loc:1&ksid=637573a9-5419-4a75-ba38-657cd75512a0&ksprof_id=8&ksaffcode=pg14422&ksdevice=c&ref=212&loc=1
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That one at Best Buy is better than nothing but minimal. If you have a desktop, you can look at the wattage of your power supply. Although that's a maximum rating, get a UPS as large or larger. My computer is nothing special and my UPS is 900 watts. Notice Mario said he paid almost $200. So did I. And I don't have the devices causing a voltage drop on my computer circuit that you do. I had the electrician install two separate circuits, one for music/computer equipment, and a different one for the air conditioner. You can go overboard with this stuff, but I ran an electronics store in the late 1970s and I have plenty of stories...
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Ok great Matt. I will look around and find one more professional.
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I may regret saying this, because it has been a useful discussion. However, while I believe power is important, I do NOT think this is the main cause of your noise problem.
Can you record and post a sample of the noise?
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Matt after rolling back the FR interface driver and updating all14 outdated drivers on my PC the problem has gone away.
It never recorded a sound just froze up and started Buzzing. Tracks were clean till they stopped. The clicking noise is in the playback only if that helps.
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We used to have an interesting phenomenon in Windows 7 and SONAR called 'motor boating' and your description reminds me of that. It had to do with drivers and buffer adjustments, if I recall, and one of the CPU cores pegging at 100%. It required the Task Manager to shut down the program, just as you said. But, no one has complained about this in a few years. Mario and other SONAR users will remember this too.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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We used to have an interesting phenomenon in Windows 7 and SONAR called 'motor boating' and your description reminds me of that. It had to do with drivers and buffer adjustments, if I recall, and one of the CPU cores pegging at 100%. It required the Task Manager to shut down the program, just as you said. But, no one has complained about this in a few years. Mario and other SONAR users will remember this too. Well I stayed up till 2AM using RB and BIAB since I was unable t do anything for quite some time. No Problems. Listened and got words for 6 new country tunes for my repertoire on youtube. No Problem at all. So that was from around 6pm to 2 am 8 full hours I hammered this thing. Even at one point playing a song in BIAB and RB at the same time. No problems. Just now I play a youtube video and BAM the audio turns to BUZZZ. I'm looking at the RB cpu usage numbers and they only go about as high as 4%. Usually at less than 1%.
"When you help somebody else you are really helping yourself"
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2 devices trying to share ASIO driver maybe?
Sometimes this is problematic.
Just a thought
I do not work here, but the benefits are still awesome
Make your sound your own!
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Bob, in that case, wouldn't the second program fail to work at all, rather than work sometimes and buzz sometimes? I don't know for certain, just speculating.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Just now I play a youtube video and BAM the audio turns to BUZZZ.
Maybe just put your phone on record next time this happens, so we can hear what you hear? If you don't have a place to store the audio file on the Internet (like Dropbox or a website), PM me and I'll stick it up for others to hear.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Well I was not at home all day today. But, I did get both silence and a Buzz today when playing a video. I'm not going to try to record on this PC right now, its been too disheartening. I'm using a TEAC DP03 to record my ideas for new songs.
This whole mess has got me irritated. I will capture the sound next time and share it with you Matt or can I attach the Wav file to the post?
Last edited by dga; 05/31/16 06:31 PM.
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What are XPro Styles and Xtra Styles PAKs?
XPro Styles PAKs are styles that work with any version (Pro, MegaPAK, UltraPAK, UltraPAK+, or Audiophile Edition) of Band-in-a-Box® 2025 (or higher). XPro Styles PAKS 1-10 includes 1,000 styles!
Xtra Styles PAKs are styles that work with the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box® 2025 (or higher). Xtra Styles PAKs 1-21 includes 3,700 styles (and 35 MIDI styles)!
The XPro & Xtra Styles PAKs are not included in any Band-in-a-Box® package.
The XPro Styles PAKs 1-10 are available for only $29 ea (reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Listen to demos and order now! For Mac or for Windows.
The Xtra Styles PAKs 1-21 are available for only $29 ea (reg. $49 ea), or get them all in the Xtra Styles PAK Bundle for only $199 (reg. $349)! Listen to demos and order now! For Mac or for Windows.
Note: XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 19 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version as they require the RealTracks included in the UltraPAK, UltraPAK+, or Audiophile Edition.
Supercharge your Band-in-a-Box today with XPro Styles PAKs and Xtra Styles PAK Sets!
Band-in-a-Box 2026 for Mac Videos
With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.
Whether you're exploring new features, checking out the latest RealTracks or Style PAKs, this is your go-to guide for Band-in-a-Box® 2026.
Check out this forum post for "One Stop Shopping" of our Band-in-a-Box® 2026 Mac Videos!
Band-in-a-Box 2026 for Mac is Here!
Band-in-a-Box® 2026 for Mac is here and it is packed with major new features! There’s a new modern look, a GUI redesign to all areas of the program including toolbars, windows, workflow and more. There’s a Multi-view layout for organizing multiple windows. A standout addition is the powerful AI-Notes feature, which uses AI neural-net technology to transcribe polyphonic audio into MIDI—entire mixes or individual instruments—making it easy to study, view, and play parts from any song. And that’s just the beginning—there are over 100 new features in this exciting release.
Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
Special Offers
Upgrade to Band-in-a-Box® 2026 for Mac and save up to 50% on most upgrade packages during our special offer—available until May 15, 2026. Visit our Band-in-a-Box® packages page to explore all available upgrade options.
2026 Free Bonus PAK & 49-PAK Add-ons
Our Free Bonus PAK and 49-PAK are loaded with amazing add-ons! The Free Bonus PAK is included with most Band-in-a-Box® 2026 for Mac packages, but you can unlock even more—including 20 unreleased RealTracks—by upgrading to the 2026 49-PAK for just $49.
Holiday Weekend Hours
As we hop into the Easter weekend, here are our holiday hours:
April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
April 4 (Saturday): Closed
April 5 (Easter Sunday): Closed
April 6 (Easter Monday): Open regular hours
Wishing you an egg-cellent weekend!
— Team PG
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