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RealBand
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Joined: Jan 2009
Posts: 50
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OP
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Joined: Jan 2009
Posts: 50 |
Dear Dr. Gannon:
Wonderful concept -sub par implementation. I have been using Band in a Box for 8 years and Real Band for almost 2 years. I am now convinced that your software is not written well. I have changed my computer and re-installed and rebooted enough to know that the problem is with the software and not with me or my system. The software crashes, gives many error messages, loses data while I am editing and does not perform functions as promised. I have spent hours on the phone with your tech support people who are nice and try to help- however a phone conversation will never solve the inherent problems with your code.
I do not feel comfortable spending more money with you by purchasing new Real Tracks until you fix the core problems with the programming. That would be like over-tipping a lousy waitress-it would be encouraging poor service.
Brand new HP Pav laptop Core i5 2.67 gHz 6 gb ram 500gb 7200rpm hd
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RealBand
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Joined: May 2003
Posts: 8,021
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Joined: May 2003
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Well as I see it from reviewing your previous posts most of your problems could have been solved by reading the book!Which you obviously have not.
It's obvious to me that you do not have the experience with the program to be swinging such a broad sword. This also is not the way to make friends on this forum. I would say most of us here love both programs and support PG Music. It's not perfect that would be just as foolish to say.
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RealBand
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Joined: Dec 2000
Posts: 12,848
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Joined: Dec 2000
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Flash,
I'm sorry you're having so many troubles with Real Band. Maybe we do things differently, but RealBand hasn't crashed on me since the first beta.
I reviewed many of your previous posts, and from what I can see, most of your questions were answered. i would agree with John (Silvertones) that you might want to read the manual. Also, keep asking questions. Every computer system is a little different, but my experience has been that RealBand works very well.
When you have a problem, ask the question. Be sure to include your computer configuration (or if you get tired of typing it, put it in your user profile). That helps us troubleshoot a lot. We're not paid by PGMusic; we're just musicians like you trying to make music. We're happy to help you as we can, but you need to ask specific questions and detail what you did (or didn't do). Sure, bugs pop up now and then, but my experience has been that BIAB, PTPA, and RealBand are fairly stable (at least on my computers).
Don't get rid of the car, just because you got a flat tire. Most of us here are happy to stop on the side of the road and help you get your tire fixed. We won't even ask for a tip.
John Laptop-HP Omen I7 Win11Pro 32GB 12TB SSD Desktop-ASUS-I7 Win10Pro 32GB 12TB SATA BB2026/UMC204HD&404HD/Casios/Cakewalk/Reaper/Studio One/Notion/Dorico/Noteworthy/NI/Halion/IK http://www.sus4chord.com (under rehosting/construction)
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RealBand
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Joined: May 2002
Posts: 7,919
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,919 |
Hi,
Next time you have one of those problems, please post in exactly what happened in a way that we could try to duplicate it. Also give basic computer specs, drivers you are using, and the exact version/build of RealBand you have installed.
Andrew
PG Music Inc.
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RealBand
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Joined: Dec 2002
Posts: 13,033
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Dude, your being a little harsh. Lots of folks here in this forum have successfully recorded many projects with RB, so the application has earned some level of respect. However, that being said, I certainly can understand how frustration can build when you working on a musical project and the "computer" seems to be hampering the creative process. Not an uncommon complaint at all (check out the diatrides over in the Pro-Tools LE Forum)
BIAB and now its more-DAW-like counterpart RB have been likened to the swiss army knife of muscial software applications. By that, I think it is meant that, they provide a ton of tools which you have to learn how to manipulate to get you final outcome. I have indeed seen things that at first didn't work the way I felt they should, but with a little persaverance and support from the forum I have always been able to arrive at the final destination.
So like others before have pointed out, just let the group know what exactly you are trying to do and I am sure someone will responded with a solution.
Good Luck
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RealBand
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Joined: Jan 2009
Posts: 50
Enthusiast
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OP
Enthusiast
Joined: Jan 2009
Posts: 50 |
Calm down everyone- I love the software as much as you do -maybe more-but am totally frustrated.
I am using a Dell Latitude D620 laptop with Intel Core 2 T7400 with @2.16ghz with 1.99gb ram with 120gb HD.
I really appreciate everyone's offer to help. Just now I was copying a midi track to paste it and double it with another midi instrument and the mouse pointer changed to an hourglass and then I got the standard Windows message that Real Band had crashed and do I want to send an error report or not. I restarted RB which means re-choosing drivers etc.. and thank goodness I got a message do you want to recover last work-or something like this and most of my changes were reloaded.
I turned the computer on about 2 hours ago.
I don't know why it crashed. I also have a browser window using Mozilla open using a few tabs-like the one to get me to these forums, facebook, gmail.
Brand new HP Pav laptop Core i5 2.67 gHz 6 gb ram 500gb 7200rpm hd
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RealBand
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Joined: Jan 2009
Posts: 50
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OP
Enthusiast
Joined: Jan 2009
Posts: 50 |
I am running windows XP pro service pack 3 and Real Band 2008.5 with the latest update. p.s While installing the update I had several error messages but tech support told me to click ignore which I did.
Brand new HP Pav laptop Core i5 2.67 gHz 6 gb ram 500gb 7200rpm hd
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RealBand
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Joined: Aug 2006
Posts: 8,829
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Joined: Aug 2006
Posts: 8,829 |
I find RB to be a tad less stable than cakewalk or MTS, but not so much it stops me from getting stuff done. I did have some error messages a while bak, but they were system issues. What messages did you receive?
HP Win 11 12 gig ram, Mac mini Sonoma with 16 gig of ram, BiaB/RB 2026, Reaper 7, Harrison Mixbus 11 , Presonus Audiobox USB96
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RealBand
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Joined: Jan 2009
Posts: 50
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OP
Enthusiast
Joined: Jan 2009
Posts: 50 |
Just tried to start up Real Band and got this error message Access Violation at address 00463ACA in muodule 'Real Band.exe". Read of address 00000267 at: 00463ACA. I am able to keep going and use the program for now
I am using a Dell Latitude D620 laptop with Intel Core 2 T7400 with @2.16ghz with 1.99gb ram with 120gb HD.I am running windows XP pro service pack 3 and Real Band 2008.5 with the latest update.
Brand new HP Pav laptop Core i5 2.67 gHz 6 gb ram 500gb 7200rpm hd
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RealBand
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Joined: May 2005
Posts: 1,992
Expert
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Expert
Joined: May 2005
Posts: 1,992 |
flashgordon gotta say some things. these days ones choice of computer is critical for a daw. if you peruse the net on various forums youll see people haveing lots of issues in particular with laptops. which is why some people buy laptops specifically built for daw work. eg (and i got nothing to do with them..) www.adkproaudio.comwhich is the kind of stuff used by touring acts etc etc. but its more expensive of course. now in your case it might be a rb problem. but ive fixed many systems for friends where they swore up and down at the daw software , and once i looked at the situation it turned out to be the computer itself wasnt set up properly. or the sound device. i'm not useing a laptop myself cos i'm finding all sorts of probs with em. ive tested a ton of consumer laptops myself. so i stay desktop. but "some people" do get things working. if your patient we might be able to resolve the issue. first thing is it must be set up correctly. firstly runthe following and report back. http://www.thesycon.de/deu/latency_check.shtmlalso please post a pic of both xp task manager showing ram and cpu useage n processes, as well as a pic of rb preferences>>audio tab. please state what sound device your useing. and i'll try n help best i can. or pm me. ps , on some laptops you must disable wifi/the net while recording cos it interferes with the recording process. god bless.
retired puter engr....powertracks on amd......NICE !
"what is the black art of audio engineering ?"
my silly songs...motagator.com/bmanning
see my tips in the tips section.
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RealBand
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Joined: May 2000
Posts: 22,648
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Joined: May 2000
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One cause of an error on startup of RB is because it is trying to open a corrupt file.
If you get it open, close the project without saving by opening a different seq file. (Again, do not save the possibly corrupt file)
Close RB and see if it opens OK, then you'll know the file was the problem
After that you can try opening the backups of the file using 'File-Open backup' to see if it is OK, or you can whittle away at finding the error in the file.
I do not work here, but the benefits are still awesome
Make your sound your own!
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RealBand
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Joined: Jan 2009
Posts: 50
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OP
Enthusiast
Joined: Jan 2009
Posts: 50 |
for no apparent reason RB just crashed again-while I was in the middle of choosing real tracks. :-(
I probably have a corrupt file-how does that happen and is there a remedy-'cause the music is so sweet and i have spent countless hours producing this awesome tune.
Brand new HP Pav laptop Core i5 2.67 gHz 6 gb ram 500gb 7200rpm hd
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RealBand
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Joined: Jul 2000
Posts: 27,614
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Joined: Jul 2000
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Quote:
I turned the computer on about 2 hours ago.
I don't know why it crashed. I also have a browser window using Mozilla open using a few tabs-like the one to get me to these forums, facebook, gmail.
Just to be clear, am I reading this correctly that you have a browser open while recording with Real Band? If so, I recommend you not do that. In general, one should not have any non-essential software or processes running while recording. Pardon me if that's not what you meant to say.
Have you checked your laptop computer with the DPC Latency Checker? This is a highly-recommended tool for spotting problems with device drivers that cause audio or video interruptions (or worse). It's a quick download and a small executable file everyone should run periodically to make sure nothing is interfering with your ability to get good audio performance. Of course, some laptops come with unsolvable problems. Here is the link: http://www.thesycon.de/deu/latency_check.shtml
Also, for help diagnosing this, are you saying that BIAB works successfully for you, and it is only Real Band that gives you trouble?
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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RealBand
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Joined: Jan 2005
Posts: 4,900
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Joined: Jan 2005
Posts: 4,900 |
Just a simple input but...
Have you tried a 'restore to factory settings'?
I am running everything off laptops and both of my DAWs (one hige-end HP, the other not so high-end) report no probs at all re RB
Follow That Dream Sam Karaoke King -------------------- Turning that corner again - I have to keep following that dream, no matter what
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RealBand
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Joined: Oct 2008
Posts: 20,633
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Joined: Oct 2008
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Flash, I notice that your hard drive is 120 GB. How much space is free for running BIAB/RB?
MY SONGS...Audiophile BIAB 2026
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RealBand
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Joined: May 2002
Posts: 7,919
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,919 |
Hello flashgordon,
In the Options | MIDI Devices window,
1. what is currently selected as your input and output driver, and what other MIDI output options are listed.
2. is the "re-route to default dxi synth" box checked?
3. If so, what DXi synth is selected.
In the Options | Audio window,
1. is your audio driver type ASIO or MME?
2. Click the [driver] button... what are selected as the input and output ports/drivers?
3. In the ASIO Audio Drivers dialog (if applicable) what is the selected ASIO device ?
4. In the ASIO Driver control panel (if applicable) what is the latency of buffer size set to?
In the mean-time, please try reinstalling the program, like this:
1. You don't need to remove your current RealBand folder.
2. All you need to do is run your RealBand setup file (if it's part of the Band-in-a-Box 2008 installer, you can uncheck the Band-in-a-Box component), and install it to a brand new folder. I.E. in the "Select Destination Folder" setup screen, choose something like C:\RealBand_NEW.
3. Install the latest RealBand 2008.5 update patch (build 4).
4. Run RealBand, answer NO to the ASIO driver question, so that you are using MME drivers.
5. Setup your MIDI drivers and so on, then use the program for a while on NEW files and see if you continue to experience the same types of crashes.
Andrew
PG Music Inc.
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RealBand
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Joined: Feb 2005
Posts: 2,646
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Posts: 2,646 |
It seems like you are saying you have the internet on the computer that you are using to make music. I would suggest disconnecting your internet and make it a dedicated music machine. If you have virus protection on your computer running while you are trying to use music software it will cause problems. Listen To My MusicRead My Blog
My TunesPsalm 57:7 My heart, O God, is steadfast, my heart is steadfast; I will sing and make music.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Last Chance! The Band-in-a-Box® 2026 for Mac® Special Ends Today (May 31, 2026) at 11:59pm PDT!
Time really is running out! Save up to 50% on Band-in-a-Box® 2026 for Mac® upgrades and receive a FREE Bonus PAK—only when you order by 11:59 PM PDT today!
We've added many major new features and new content in a redesigned Band-in-a-Box® 2026 for Mac®!
Version 2026 introduces a modernized GUI redesign across the program, with updated toolbars, refreshed windows, smoother workflows, and a new Dark Mode option. There’s also a new side toolbar for quicker access to commonly used windows, and the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, making it easier to customize your workspace.
Another exciting new addition is the amazing new AI-Notes feature, which can transcribe polyphonic audio into MIDI. View the results in notation or play them back as MIDI, and choose whether to transcribe an entire track or transcribe specific parts like drums, bass, guitars/piano, or vocals. There's over 100 new features in Band-in-a-Box® 2026 for Mac®.
There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, and much more!
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There are over 100 new features in Band-in-a-Box® 2026 for Mac®.
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202 New RealTracks Released with Band-in-a-Box 2026!
With Band-in-a-Box® 2026, we've released 202 incredible new RealTracks (in sets 468-488) in a variety of genres—featuring your most requested styles!
Jazz, Funk & World (Sets 468-475):
Our new jazz, funk & blues RealTracks include a groovin’ collection of RealTracks and RealDrums! These include more requested “soul jazz” RealTracks featuring artists Neil Swainson (bass), Charles Treadway (organ), Brent Mason (guitar), and Wes Little (drums). There are new “smooth jazz” styles (4), which include a RealTracks first: muted trumpet, as well as slick new smooth jazz brushes options for drums. Blues lovers will be thrilled—there are more “classic acoustic blues” styles, including guitar (5), bass (4), and drums (10) with blues master Colin Linden, featuring understated and tasty background acoustic soloing, plus brushes drums and acoustic bass. There are also new electric blues RealTracks, including electric blues with PG favorite Johnny Hiland (3) and soulful electric slide guitar from Colin Linden (4). If you love funk & gospel, there are great new options this year, including gospel organ (3) from Charles Treadway, as well as new funk, tango, and rock ’n’ roll drums (3) and bass (1). And for big, bold arrangements, we have uptempo soul horns (4) featuring a three-part hip horn section with options for a full mix or stems of each individual horn — plus an accompanying rhythm section (4) of drums, bass, guitar, and electric piano!
Rock & Pop (Sets 476–482):
Our new rock & pop RealTracks bring a powerful mix of requested favorites, fresh genres, and modern chart-inspired styles! We have more of our popular “Producer Layered Acoustic Guitars (15)” featuring Band-in-a-Box favorite Brent Mason. We’ve continued our much-requested disco styles (10), and added new Celtic guitar (5) with a more basic, accessible approach than our previous Drop-D or DADGAD offerings. There are also highly requested yacht rock styles (17), inspired by the smooth, polished soft-rock sound of the late ’70s and early ’80s — laid-back grooves, silky electric pianos, warm textures, elegant harmonic movement, and pristine production aesthetics. Fans of heavier styles will love our new glam metal (13), capturing the flashy, high-energy sound of ’80s arena-ready guitar rock. We also have a set of rootsy modern-folk rock (18), with a warm, organic sound combining contemporary folk textures and driving acoustic strumming. And we’ve added lots of new modern pop styles (16) — the kinds of sounds you’re hearing on the radio today, featuring exciting new drums, synths, and cutting-edge RealTracks arrangements.
Country, & Americana (Sets 483–488):
Our new country & Americana RealTracks deliver a rich collection of acoustic, electric, and roots-inspired styles! We have new country pop (9) with legendary guitarist Brent Mason. There is also a potpourri (14) of bouzouki, guitars, banjo, and more, perfect for adding texture and character to contemporary acoustic arrangements. We’ve added funky country guitar (5) with PG favorite Brent Mason, along with classic pedal steel styles (5) featuring steel great Doug Jernigan. There are more country songwriter styles (8) that provide intimate, rootsy foundations for storytelling and modern Americana writing. Finally, we have “background soloing” acoustic guitar (12) with Brent Mason — simpler, but still very tasty acoustic lines designed to sit beautifully behind vocals or act as a subtle standalone solo part.
Check out all the 202 new RealTracks (in sets 468-488)!
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- MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
- MIDI SuperTracks Set 46: Piano & Organ
- Instrumental Studies Set 24: Groovin' Blues Soloing
- Artist Performance Set 19: Songs with Vocals 9
- Playable RealTracks Set 5
- RealDrums Stems Set 9: Cool Brushes
- SynthMaster Sounds Set 1 (with audio demos)
- iOS Android Band-in-a-Box® App
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- FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
- MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
- MIDI SuperTracks Set 47: More SynthMaster
- Instrumental Studies 25 - Soul Jazz Guitar Soloing
- Artist Performance Set 20: Songs with Vocals 10
- RealDrums Stems Set 10: Groovin' Sticks
- SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)
Learn more about the Bonus PAK and 49-PAK for Band-in-a-Box® 2026 for Mac®!
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