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Band-in-a-Box for Windows
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Joined: Jan 2016
Posts: 260
Apprentice
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OP
Apprentice
Joined: Jan 2016
Posts: 260 |
Ok, something weird has occurred. I'm not a techie, so be gentle. Out of the blue I was not able to launch BIAB (2016). I rebooted, shut down the CPU for while, still wouldn't load. I found a suggestion to remove or rename the intrface file. That did work and BIAB loaded.
But now it's wonky. Sometimes it won't locate RealTracks and sometimes will. It takes 10-20 minutes to regenerate. ALL my lyrics no longer appear. And I get the error message that no bass/snare/etc drum is assigned to the default kit.
I did the factory reset, and that fixed the locating RealTracks issue, but nothing else.
So, is it ever time to just uninstall/reinstall the program?
Andy
BIAB 2017 Ultra
Windows 8 and 10
Scarlet 18i8
Reaper and Mixpad
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Band-in-a-Box for Windows
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Joined: Jan 2010
Posts: 1,492
Expert
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Expert
Joined: Jan 2010
Posts: 1,492 |
We need a little more information. But one thing is for sure: You should never need to uninstall/reinstall the program. BIAB runs in a "world of its own" since it does not register with Windows.
Is it only BIAB?
Are other programs affected?
Which operating system?
Which harddrive?
Maybe more questions arise after the answers.
Desktop; i7-2600k, 8 GB mem., Win 10 Pro, BIAB 2017; RB 2017 - latest build
Laptop: i5-2410M, 4 GB mem, Win 10 Pro, BIAB 2017; RB 2017 - latest build
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,607
Veteran
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Veteran
Joined: Oct 2008
Posts: 20,607 |
Also... Are you running BIAB from hard disk installation or a USB drive? What antivirus software are you using? Have you tried right-clicking on the BIAB shortcut and setting its properties so that it runs in Administrator mode? Lastly... There are actually two files that need to be renamed or removed to return BIAB to factory settings. These are the one you mention, "intrface.bbw", and "mysetup.dk"
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Joined: Jan 2016
Posts: 260
Apprentice
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OP
Apprentice
Joined: Jan 2016
Posts: 260 |
Thanks, guys. Noel, deleting (I renamed it) mysetup seems to have done the trick. Thanks!
My lyrics on the Chord Sheet are missing on all songs now. Any suggestions? Probably something simple. I cannot select a lyric cell in the rows. It took me forever to get lyrics in them to begin with.
(I'm running MS Defender for virus/malware)
(GH, in case this is helpful, and thank you.)
Is it only BIAB? Yes.
Are other programs affected? No.
Which operating system? Windows 8.1
Which hard drive? My main C. BB has it's own file/directory. I have not changed anything.
All BB is installed on my hard drive (not on the external/usb memory unit).
Andy
BIAB 2017 Ultra
Windows 8 and 10
Scarlet 18i8
Reaper and Mixpad
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,607
Veteran
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Veteran
Joined: Oct 2008
Posts: 20,607 |
Paco, Glad to read that deleting mysetup.dk helped. In relation to lyrics... Sounds like you might need to activate the bar lyrics display. Follow the 1, 2, 3 on the image below and see if this helps.  Regards, Noel
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Joined: Dec 2000
Posts: 12,845
Veteran
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Veteran
Joined: Dec 2000
Posts: 12,845 |
As long as you didn't save the file back to the hard drive after the lyrics didn't appear, they should be there. BIAB doesn't overwrite your song files unless you tell them to.
Here's what I would do. I would reboot the computer, delete those two files again (both at the same time - make sure BIAB isn't open at the time). Then launch BIAB and select your ports when it asks you for them, then exit BIAB. I would then re-install the latest patch (just to be sure). Right click on the BIAB icon and make sure it is set to "run as administrator" (on the compatibility tab), then re-launch BIAB. Go to the RealTracks settings and make sure the location for RealTracks is set correctly; likewise for RealDrums. Then open Stylepicker and rebuild the stylepicker.
Hit play on the blank chord grid just to make sure everything plays correctly (it will just play the C chord in whatever style is currently displayed).
Then, I would open one of my song files to see if you can access the lyrics.
Sounds like a lot, but it should take you all of about 2-3 minutes to do the above.
Then report back as to what you got. If it still doesn't work, perhaps post one of your song files that you know has lyrics so we can take a look at it in our environment.
John Laptop-HP Omen I7 Win11Pro 32GB 12TB SSD Desktop-ASUS-I7 Win10Pro 32GB 12TB SATA BB2026/UMC204HD&404HD/Casios/Cakewalk/Reaper/Studio One/Notion/Dorico/Noteworthy/NI/Halion/IK http://www.sus4chord.com (under rehosting/construction)
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Band-in-a-Box for Windows
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Joined: Apr 2010
Posts: 5,139
Veteran
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Veteran
Joined: Apr 2010
Posts: 5,139 |
I've had to delete those two files a couple of times. It's kind-of funny with such a sophisticated program. Sort-of like standing on one foot whilst pressing "Esc." - that does the trick!  Regards, Bob
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Band-in-a-Box for Windows
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Joined: Jan 2016
Posts: 260
Apprentice
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OP
Apprentice
Joined: Jan 2016
Posts: 260 |
I'M LYRIC RICH! Chord display/layers reverted to Off somehow. I think all is good with the world right now.
It's back to loading and regenerating like lightning.
Guys, I can't thank you enough.
Andy
BIAB 2017 Ultra
Windows 8 and 10
Scarlet 18i8
Reaper and Mixpad
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Band-in-a-Box for Windows
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Joined: Dec 2000
Posts: 12,845
Veteran
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Veteran
Joined: Dec 2000
Posts: 12,845 |
I'm glad you got it working.
John Laptop-HP Omen I7 Win11Pro 32GB 12TB SSD Desktop-ASUS-I7 Win10Pro 32GB 12TB SATA BB2026/UMC204HD&404HD/Casios/Cakewalk/Reaper/Studio One/Notion/Dorico/Noteworthy/NI/Halion/IK http://www.sus4chord.com (under rehosting/construction)
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Band-in-a-Box for Windows
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Joined: Jan 2016
Posts: 260
Apprentice
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OP
Apprentice
Joined: Jan 2016
Posts: 260 |
Many thanks to you, John, for taking the time to make such a lengthy recipe for corrections. I've captured it and put it in my Troubleshooting file. It will come in handy some day. Maybe tomorrow! 
Andy
BIAB 2017 Ultra
Windows 8 and 10
Scarlet 18i8
Reaper and Mixpad
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,607
Veteran
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Veteran
Joined: Oct 2008
Posts: 20,607 |
Paco,
Now that you have everything working well, I suggest that you go to the 'Options' menu and save your preferences. Then if anything goes wrong in the future, loading the saved file might resolve the issue.
Glad you're up and running again!
Noel
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Joined: Jan 2016
Posts: 260
Apprentice
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OP
Apprentice
Joined: Jan 2016
Posts: 260 |
Andy
BIAB 2017 Ultra
Windows 8 and 10
Scarlet 18i8
Reaper and Mixpad
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Band-in-a-Box® 2026 Mac Special Offers Extended Until May 31st!
Good news- we've extended our Band-in-a-Box® 2026 for Mac® special offers until May 31, 2026!
Band-in-a-Box® 2026 is packed with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can transcribe an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, and much more!
There are over 100 new features in Band-in-a-Box® 2026 for Mac®.
When you order purchase Band-in-a-Box® 2026 before 11:59 PM PDT on May 31st, you'll also receive a Free Bonus PAK packed with exciting new add-ons.
Check out the Band-in-a-Box® for Mac packages page to find the best package for you.
Holiday Weekend Hours
It's Victoria Day Long Weekend in Canada. Our Customer Service hours are:
Saturday, May 16: Closed
Sunday, May 17: Closed
Monday, May 18: 8:00am - 4:00pm
Regular hours resume Tuesday, May 19th!
Today's the Last Day of the Band-in-a-Box 2026® for Mac Special!
Order before 11:59pm PDT today (May 15, 2026) to save up to 50% off your Band-in-a-Box® 2026 for Mac® upgrade and receive a FREE Bonus PAK loaded with great new Add-ons to use with this new version!
Don't wait - order today!
Check out all the new features in the redesigned Band-in-a-Box® 2026 for Mac®!
Band-in-a-Box® 2026 for Mac - Special Offers End at 11:59pm PDT on Friday, May 15th, 2026!
Order before 11:59pm PDT on Friday, May 15th and SAVE up to 50% on most Band-in-a-Box® version 2026 for Mac Upgrade packages... and that's not all! With your version 2026 for Mac purchase, we'll include a Bonus PAK full of great new Add-ons FREE! Upgrade to the 2026 49-PAK to receive even more NEW Add-ons including 20 additional RealTracks... that's 222 NEW RealTracks available with version Band-in-a-Box® 2026 for Mac!
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Learn more about the Free Bonus PAK and 49-PAK here.
If you have any questions about which package is the best option for you, just let us know. We're here to help!
202 New RealTracks Released with Band-in-a-Box 2026!
With Band-in-a-Box® 2026, we've released 202 incredible new RealTracks (in sets 468-488) in a variety of genres—featuring your most requested styles!
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Our new jazz, funk & blues RealTracks include a groovin’ collection of RealTracks and RealDrums! These include more requested “soul jazz” RealTracks featuring artists Neil Swainson (bass), Charles Treadway (organ), Brent Mason (guitar), and Wes Little (drums). There are new “smooth jazz” styles (4), which include a RealTracks first: muted trumpet, as well as slick new smooth jazz brushes options for drums. Blues lovers will be thrilled—there are more “classic acoustic blues” styles, including guitar (5), bass (4), and drums (10) with blues master Colin Linden, featuring understated and tasty background acoustic soloing, plus brushes drums and acoustic bass. There are also new electric blues RealTracks, including electric blues with PG favorite Johnny Hiland (3) and soulful electric slide guitar from Colin Linden (4). If you love funk & gospel, there are great new options this year, including gospel organ (3) from Charles Treadway, as well as new funk, tango, and rock ’n’ roll drums (3) and bass (1). And for big, bold arrangements, we have uptempo soul horns (4) featuring a three-part hip horn section with options for a full mix or stems of each individual horn — plus an accompanying rhythm section (4) of drums, bass, guitar, and electric piano!
Rock & Pop (Sets 476–482):
Our new rock & pop RealTracks bring a powerful mix of requested favorites, fresh genres, and modern chart-inspired styles! We have more of our popular “Producer Layered Acoustic Guitars (15)” featuring Band-in-a-Box favorite Brent Mason. We’ve continued our much-requested disco styles (10), and added new Celtic guitar (5) with a more basic, accessible approach than our previous Drop-D or DADGAD offerings. There are also highly requested yacht rock styles (17), inspired by the smooth, polished soft-rock sound of the late ’70s and early ’80s — laid-back grooves, silky electric pianos, warm textures, elegant harmonic movement, and pristine production aesthetics. Fans of heavier styles will love our new glam metal (13), capturing the flashy, high-energy sound of ’80s arena-ready guitar rock. We also have a set of rootsy modern-folk rock (18), with a warm, organic sound combining contemporary folk textures and driving acoustic strumming. And we’ve added lots of new modern pop styles (16) — the kinds of sounds you’re hearing on the radio today, featuring exciting new drums, synths, and cutting-edge RealTracks arrangements.
Country, & Americana (Sets 483–488):
Our new country & Americana RealTracks deliver a rich collection of acoustic, electric, and roots-inspired styles! We have new country pop (9) with legendary guitarist Brent Mason. There is also a potpourri (14) of bouzouki, guitars, banjo, and more, perfect for adding texture and character to contemporary acoustic arrangements. We’ve added funky country guitar (5) with PG favorite Brent Mason, along with classic pedal steel styles (5) featuring steel great Doug Jernigan. There are more country songwriter styles (8) that provide intimate, rootsy foundations for storytelling and modern Americana writing. Finally, we have “background soloing” acoustic guitar (12) with Brent Mason — simpler, but still very tasty acoustic lines designed to sit beautifully behind vocals or act as a subtle standalone solo part.
Check out all the 202 new RealTracks (in sets 468-488)!
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These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!
This Free Bonus PAK includes:
- The 2026 RealCombos Booster PAK:
-For Pro customers, this includes 27 new RealTracks and 23 new RealStyles.
-For MegaPAK customers, this includes 25 new RealTracks and 23 new RealStyles.
-For UltraPAK customers, this includes 12 new RealStyles.
- MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
- MIDI SuperTracks Set 46: Piano & Organ
- Instrumental Studies Set 24: Groovin' Blues Soloing
- Artist Performance Set 19: Songs with Vocals 9
- Playable RealTracks Set 5
- RealDrums Stems Set 9: Cool Brushes
- SynthMaster Sounds Set 1 (with audio demos)
- iOS Android Band-in-a-Box® App
Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:
- 20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
- FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
- MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
- MIDI SuperTracks Set 47: More SynthMaster
- Instrumental Studies 25 - Soul Jazz Guitar Soloing
- Artist Performance Set 20: Songs with Vocals 10
- RealDrums Stems Set 10: Groovin' Sticks
- SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)
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XPro & Xtra Styles PAK Sets On Sale Now - Until May 15, 2026!
All of our XPro Styles PAKs and Xtra Styles PAKs are on sale until May 15th, 2026!
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Xtra Styles PAKs are styles that work with the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box® 2025 (or higher). Xtra Styles PAKs 1-21 includes 3,700 styles (and 35 MIDI styles)!
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Note: XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 19 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version as they require the RealTracks included in the UltraPAK, UltraPAK+, or Audiophile Edition.
Supercharge your Band-in-a-Box today with XPro Styles PAKs and Xtra Styles PAK Sets!
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