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Band-in-a-Box for Windows
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Joined: Jun 2005
Posts: 133
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OP
Apprentice
Joined: Jun 2005
Posts: 133 |
I have BIAB 2011 on Win XP. It has worked fine for years. Today when I try to run BIAB, all I get is the BIAB icon and the letters "bbw".
I've reinstalled, uninstalled and reinstalled. Both give the same results?
Anyone have a sloution? 'BBW" brought up zero search results.
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,493
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Petimar,
Have a look in your \bb directory for a file called BBW.EXE as this is the file that drives the program. If you double-click on that, the program should start.
Let us know how you go.
It might be that you need to re-link BBW.EXE to your shortcut. If that's the case, simply...
1. right-click on the shortcut
2. select properties
3. navigate to \bb and select BBW.EXE
4. click OK and exit
Regards,
Noel
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Joined: Nov 2008
Posts: 1,382
PG Music Staff
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PG Music Staff
Joined: Nov 2008
Posts: 1,382 |
Hi,
If Noel's trick doesn't get it to open normally, please try deleting the files "intrface.bbw" and "mysetup.dk" from the Band-in-a-Box folder (usually C:\BB). This returns Band-in-a-Box to factory settings, and usually fixes the problem you've described right away.
When you uninstall Band-in-a-Box, those files are left behind, that's why it didn't solve your problem. Deleting the BB folder before reinstalling likely would have done the trick, as those settings files would have been deleted.
Thanks
Kent
PG Music
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Band-in-a-Box for Windows
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Joined: Jun 2005
Posts: 133
Apprentice
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OP
Apprentice
Joined: Jun 2005
Posts: 133 |
Hi Noel and Kent,
Thanks for the help. However neither worked. Still getting "bbw" only when trying to run the program from my desktop icon.
I am only able to run BIAB from the BIAB hard drive by navigating to the hard drive and starting it that way. Any other suggestions?
Last edited by Petimar; 09/17/16 09:14 AM.
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,493
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Petimar, It sounds like the simplest way to get a working desktop shortcut is to create a new one and delete the old one. I've had a look around the net and the below article from Microsoft gives one way of creating a new desktop shortcut in XP and linking it to the startup file. Create a desktop shortcutRegards, Noel
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Joined: Jun 2005
Posts: 133
Apprentice
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Apprentice
Joined: Jun 2005
Posts: 133 |
The same "BBW" happens when I click "bbw.exe", the problem is not the desktop icon.
Can't get BIAB workking unless I start it from the BIAB hard drive. I'd really prefer not to have to do it that way.
Last edited by Petimar; 09/17/16 01:11 PM.
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Band-in-a-Box for Windows
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Joined: Jun 2012
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The same "BBW" happens when I click "bbw.exe", the problem is not the desktop icon.
Can't get BIAB workking unless I start it from the BIAB hard drive. I'd really prefer not to have to do it that way.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,493
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Petimar,
I'm note quite following what you mean. When you say "the problem is not the desktop icon" and that you can only "start it from the BIAB hard drive", it sounds to me that the the desktop shortcut is not working properly. Am I misinterpreting something?
Do you have a full installation of BIAB on your computer or do you run it entirely from your USB drive?
Also...
There should be a shortcut under the Start menu, too. Have you tried that? I know that my BIAB installation puts a shortcut for BIAB and RB, there. It's a folder called Band In A Box.
Regards,
Noel
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Joined: Jun 2005
Posts: 133
Apprentice
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OP
Apprentice
Joined: Jun 2005
Posts: 133 |
I have BIAB installed fully on my computer and have started it for years by clicking the desktop icon, no problem. When I purchased BIAB, it came on a hard drive and I installed it fully to my computer so I wouldn't have to use the hard drive.
Starting about a week ago:
1. When I click the desktop icon I get "bbw".
2. If I navigate to \bb and select BBW.EXE and click it, I get "bbw".
I deleting the files "intrface.bbw" and "mysetup.dk" from the Band-in-a-Box folder. I still get "bbw" using 1 and 2.
The only way I can get BIAB to start is by hooking up the BIAB hard disk. I have reinstalled from the hard drive, same results on 1 and 2.
Hope this clears it up. Anyone?
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 27,511
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Perhaps call Support and ask them to please remote in to your computer?
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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"I try to run BIAB, all I get is the BIAB icon and the letters "bbw""
"When I click the desktop icon I get "bbw"."
Can you send a screen shot of what you get:
Hit the PrtScr button on your keyboard
Open Paint and paste or Ctrl+V
Save it and attach it below in File Manager when you post a reply.
You can try and rename C:\bb to C:\bb-old
now go to the external drive right click on X:\bb folder copy
now go to C:\ and paste and try again.
You can try and disable antivirus if you have one.
You can try right click on C:\ in My Computer - Properties - Tools - Check for Errors now, you may have to restart.
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Band-in-a-Box for Windows
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Joined: Nov 2008
Posts: 1,382
PG Music Staff
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PG Music Staff
Joined: Nov 2008
Posts: 1,382 |
Hi,
I'm very surprised that deleting intrface.bbw and mysetup.dk didn't solve the problem. I've seen (what appears to be) this issue dozens of times over the years, and this has always worked.
If you have the patience for another reinstall, just make sure you fully delete the BB folder first, and it really should work. If that doesn't do the trick (or if you prefer not to go through the process again), please give our tech support number a call tomorrow. We'll figure it out.
The number is 1-866-983-2474, we'll be around 10AM-5PM (same time zone as you).
Thanks
Kent
PG Music.
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Band-in-a-Box for Windows
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Joined: Jun 2005
Posts: 133
Apprentice
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OP
Apprentice
Joined: Jun 2005
Posts: 133 |
Hi,
I'm very surprised that deleting intrface.bbw and mysetup.dk didn't solve the problem. I've seen (what appears to be) this issue dozens of times over the years, and this has always worked.
Thanks
Kent
PG Music. Didn't work the first time, but did work this time. Thanks you much, Kent!!
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Band-in-a-Box for Windows
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Joined: Nov 2008
Posts: 1,382
PG Music Staff
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PG Music Staff
Joined: Nov 2008
Posts: 1,382 |
Hi Petimar,
Great, I'm glad I could help!
Thanks
Kent
PG Music
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 27,511
Veteran
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Veteran
Joined: Jul 2000
Posts: 27,511 |
I'm very surprised that deleting intrface.bbw and mysetup.dk didn't solve the problem. I've seen (what appears to be) this issue dozens of times over the years, and this has always worked. Since it didn't work at first, but did work later, I wonder if something was cached. Perhaps rebooting the PC is a required step after deleting those two files?
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Joined: Nov 2008
Posts: 1,382
PG Music Staff
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PG Music Staff
Joined: Nov 2008
Posts: 1,382 |
Hi Matt,
I've never known this fix to require a reboot, it's always worked right away as long as BIAB was closed when the files were deleted. Those files contain most of Band-in-a-Box's settings, and the program would behave strangely if they were cached anywhere.
The only time I've seen this not work the first try is if there were two Band-in-a-Box installations (one on C:\ and the other on a USB drive), and the files were deleted out of the wrong copy.
Thanks
Kent
PG Music
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 27,511
Veteran
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Veteran
Joined: Jul 2000
Posts: 27,511 |
Thanks, Kent. Just so you know, I agree. I've used this and no one I can recall has reported here that it didn't work, until now.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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