Originally Posted By: DEddy
Not quite the same as you, but one day I was on the internet when a pop up window claiming to be Microsoft Support said my computer was infected. I call the phone # and they wanted $500 for a year of protection. Final offer was $99 to do a scan and fix the problem.

Didn't buy any of that crap. But I ran every virus / malware software I have on the computer and nothing was found.

DE


More of less the same thing happened to me only two days ago. I was reading the opening page news page on Windows 10 Skype browser. I have never got such a warning previously. The alarm sound was extremely load! Since the introduction of Windows 10 the whole experience for me is more interactivity with Microsoft and unfortunately I believed it was them warning me. The lady I phoned gave me her name, phone number and employee ID and I let her access my computer to do the scan. Her 'close' was also to get some software from her ("Load and Go" card), or pick it up from a Woolworths store or Post Office. That last bit seems rather strange because I do not see how she was going to get anything from me.

I started to get a bit worried at the end of the conversation and left it with the fact she would phone back the following day.

Then I phoned Telstra Platinum, which is a technical support, personalised coaching advice service I get from my internet/phone supplier. The technician told me the supposed Microsoft warning was a scam and spent nearly an hour removing the many viruses etc. from my computer. He also set up a free version of SUPERAntiSpyware which seems to work very well. I now run that every day. I think I will probably have to purchase in the end.

I thought I was protected from picking up these problems with my Avast Malware software but it seems not.

Since then I have also changed my credit card passwords and banking access etc., just to be on the safe side.

I have a question coming out of all of this with regard to Band-in-a-Box. I use the Audiophile version on the external drive supplied. I had never imagined that it could contain a virus or that I could pick up a virus when updating from PGMusic. As a result I never had my previous software check the E drive, which is the location on my computer. The reason for this is that I was worried that the antivirus software might remove some important files, because it does this automatically, and I would not be able to use my Band-in-a-Box. I noticed with the new software that it was also checking the E drive and I am wondering if I should continue to allow it to do so?

Grah Jive Talk
"Don't worry baby, they'll swing their arses off."