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Video Guitar series update to build 76? #124347 08/05/11 03:33 AM Other PG Music Programs
Joined: Feb 2010 Posts: 78 Gothenburg, Sweden B Bjorn Beskow OP Enthusiast
OP Bjorn Beskow Enthusiast B Joined: Feb 2010 Posts: 78 Gothenburg, Sweden	Hi, The MasterClass series and Multimedia Performance series were recently updated to build 76, which make them look much nicer on Vista/Windows 7. Thanks a lot for that! Any chance that we get the same facelift for the Video Guitar series? Regards /Bjorn

Re: Video Guitar series update to build 76? Bjorn Beskow #124348 08/05/11 03:03 PM Other PG Music Programs
Joined: May 2002 Posts: 7,812 Victoria, BC Andrew - PG Music PG Music Staff
Andrew - PG Music PG Music Staff Joined: May 2002 Posts: 7,812 Victoria, BC	Hello Bjorn, Yes, they are available here: http://www.pgmusic.com/support_vgl.htm Andrew PG Music Inc.

Re: Video Guitar series update to build 76? Andrew - PG Music #124349 08/05/11 09:54 PM Other PG Music Programs
Joined: Dec 2007 Posts: 84 Edmonton, Canada S SmoothJohn Enthusiast
SmoothJohn Enthusiast S Joined: Dec 2007 Posts: 84 Edmonton, Canada	Bad start. I have both blues, both rock and all 3 jazz video lessons so I was excited to see this. I downloaded the two blues files first, ran then and nothing. I cannot launch either program. I see that the update modified the exe files to today, but I cannot get either program to launch, either on their own or through the BIAB Practice dialog. I am running Windows 7-64 bit. (Rebooting didn't help either.) I was able to use my old disk to downgrade back to build 74. What's up? John Last edited by SmoothJohn; 08/05/11 10:05 PM.

Re: Video Guitar series update to build 76? Andrew - PG Music #124350 08/07/11 01:22 AM Other PG Music Programs
Joined: Feb 2010 Posts: 78 Gothenburg, Sweden B Bjorn Beskow OP Enthusiast
OP Bjorn Beskow Enthusiast B Joined: Feb 2010 Posts: 78 Gothenburg, Sweden	Works fine for me, on Windows 7-32 bit. Thanks! /Björn

Re: Video Guitar series update to build 76? SmoothJohn #124351 08/08/11 10:22 AM Other PG Music Programs
Joined: May 2002 Posts: 7,812 Victoria, BC Andrew - PG Music PG Music Staff
Andrew - PG Music PG Music Staff Joined: May 2002 Posts: 7,812 Victoria, BC	Hello John, Not sure - it is working great in our testing on Windows 7 64bit. Could you email a summary of your system info to support@pgmusic.com, and the crash report if possible? Is there anything unique/unusual about your computer that you can think of? An easy way to print out system info is to go to Start \| All Programs \| Accessories \| System Tools \| System Information. Then, go to File \| Export and save as a text file. Andrew PG Music Inc.

Re: Video Guitar series update to build 76? Andrew - PG Music #124352 08/08/11 11:30 AM Other PG Music Programs
Joined: Dec 2007 Posts: 84 Edmonton, Canada S SmoothJohn Enthusiast
SmoothJohn Enthusiast S Joined: Dec 2007 Posts: 84 Edmonton, Canada	Thank you Andrew. The email is sent.

Re: Video Guitar series update to build 76? SmoothJohn #124353 08/08/11 02:14 PM Other PG Music Programs
Joined: Dec 2000 Posts: 12,844 Pensacola, Florida jford Veteran
jford Veteran Joined: Dec 2000 Posts: 12,844 Pensacola, Florida	The installers worked fine for me; however, I must say that I upgraded to build 76 from the previous build 74 patch. Of course, successful implementation means you must select the correct folder in which to install the patch. John Laptop-HP Omen I7 Win11Pro 32GB 12TB SSD Desktop-ASUS-I7 Win10Pro 32GB 12TB SATA BB2026/UMC204HD&404HD/Casios/Cakewalk/Reaper/Studio One/Notion/Dorico/Noteworthy/NI/Halion/IK http://www.sus4chord.com (under rehosting/construction)

Re: Video Guitar series update to build 76? jford #124354 08/11/11 09:47 PM Other PG Music Programs
Joined: Dec 2007 Posts: 84 Edmonton, Canada S SmoothJohn Enthusiast
SmoothJohn Enthusiast S Joined: Dec 2007 Posts: 84 Edmonton, Canada	Andrew's been working with me, but still no fix. Here is the event error log from windows. I post this on the off chance that a working tech cruising the forums has happened to have seen this before Log Name: Application Source: Application Error Date: 11/08/2011 10:33:18 PM Event ID: 1000 Task Category: (100) Level: Error Keywords: Classic User: N/A Computer: Basement Description: Faulting application name: advanced_comping_high.exe, version: 0.0.0.0, time stamp: 0x2a425e19 Faulting module name: ntdll.dll, version: 6.1.7601.17514, time stamp: 0x4ce7ba58 Exception code: 0xc0000374 Fault offset: 0x000ce653 Faulting process id: 0xfd8 Faulting application start time: 0x01cc58a8f475dc66 Faulting application path: C:\bb\101 Guitar Comping - High Strings\advanced_comping_high.exe Faulting module path: C:\Windows\SysWOW64\ntdll.dll Report Id: 337df02e-c49c-11e0-892c-90e6ba924312 Event Xml: <Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event"> <System> <Provider Name="Application Error" /> <EventID Qualifiers="0">1000</EventID> <Level>2</Level> <Task>100</Task> <Keywords>0x80000000000000</Keywords> <TimeCreated SystemTime="2011-08-12T04:33:18.000000000Z" /> <EventRecordID>34658</EventRecordID> <Channel>Application</Channel> <Computer>Basement</Computer> <Security /> </System> <EventData> <Data>advanced_comping_high.exe</Data> <Data>0.0.0.0</Data> <Data>2a425e19</Data> <Data>ntdll.dll</Data> <Data>6.1.7601.17514</Data> <Data>4ce7ba58</Data> <Data>c0000374</Data> <Data>000ce653</Data> <Data>fd8</Data> <Data>01cc58a8f475dc66</Data> <Data>C:\bb\101 Guitar Comping - High Strings\advanced_comping_high.exe</Data> <Data>C:\Windows\SysWOW64\ntdll.dll</Data> <Data>337df02e-c49c-11e0-892c-90e6ba924312</Data> </EventData> </Event> Thanks to Andrew and to any other sympathetic person reading through this. John

Re: Video Guitar series update to build 76? Bjorn Beskow #375138 11/19/16 05:27 PM Other PG Music Programs
Joined: Dec 2007 Posts: 84 Edmonton, Canada S SmoothJohn Enthusiast
SmoothJohn Enthusiast S Joined: Dec 2007 Posts: 84 Edmonton, Canada	Well here we are, 5 years later. I still have the same computer. When I upgraded to Win 10, I thought I'd give it a try again. Nothing. Yesterday, I thought What the heck? So I tried again. Bingo! Something in the deep, dark corners of windows video upgrades brought the updates to life for me. Go figure!

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