Hello, I am new to this forum,

I recently purchased Band in a Box 2016 and it functioned for about a month.

Now when I run it, the little splash screen above the icon in the bottom tray shows up, but the program does not continue to load.

If I try and close the "splash screen" by clicking the red X in the top right corner, nothing happens.

If I try to run Band in a Box again, two splash screens will appear, as if multiple versions of the program are running.

The only way I can terminate the program is to use the task manager.

I called PG music, and the woman told me to reboot and to make sure that the BBW.EXE ran as administrator, which I did. No luck. She mentioned she is not a technical support person, and I need to call next Monday for tech support, which seems OK to me. But if someone can help me now it would be great to get this behind me.

I can't tell you the exact version of Band in a Box I have because it won't load. I am running windows 10 home edition on a computer with an i7-4790, 16 gigs memory, an RME UCX with latency set to maximum. There is plenty of space on all drives. The computer is stable except for Band in a Box. Just for fun, I ran the Realband ap and it loads up just fine.