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Band-in-a-Box for Windows
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Joined: Nov 2016
Posts: 14
Newbie
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OP
Newbie
Joined: Nov 2016
Posts: 14 |
Hello, I am new to this forum,
I recently purchased Band in a Box 2016 and it functioned for about a month.
Now when I run it, the little splash screen above the icon in the bottom tray shows up, but the program does not continue to load.
If I try and close the "splash screen" by clicking the red X in the top right corner, nothing happens.
If I try to run Band in a Box again, two splash screens will appear, as if multiple versions of the program are running.
The only way I can terminate the program is to use the task manager.
I called PG music, and the woman told me to reboot and to make sure that the BBW.EXE ran as administrator, which I did. No luck. She mentioned she is not a technical support person, and I need to call next Monday for tech support, which seems OK to me. But if someone can help me now it would be great to get this behind me.
I can't tell you the exact version of Band in a Box I have because it won't load. I am running windows 10 home edition on a computer with an i7-4790, 16 gigs memory, an RME UCX with latency set to maximum. There is plenty of space on all drives. The computer is stable except for Band in a Box. Just for fun, I ran the Realband ap and it loads up just fine.
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 27,572
Veteran
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Veteran
Joined: Jul 2000
Posts: 27,572 |
Welcome to the forum. That's a terrific problem statement; great info. Sorry you are having trouble.
Try going into the /BB folder, delete the file called intrface.bbw (note the wrong spelling). Reboot and restart, and report. And yes, always run BIAB as Administrator.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Joined: Dec 2002
Posts: 12,954
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Joined: Dec 2002
Posts: 12,954 |
Just to clarify, I believe the general recommendation is:
"Try deleting the files "intrface.bbw" and "mysetup.dk" from the Band-in-a-Box folder (usually C:\BB). This will return the program to factory settings."
That has the bad spelling and includes one other start up file.
But generally Matt has it right so maybe this is old??
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 27,572
Veteran
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Veteran
Joined: Jul 2000
Posts: 27,572 |
Jazzmandan is correct; there are two files to delete. But it's the intrface.bbw file that sometimes causes the program not to boot. The other one just has some drums preferences but appears not to be of much importance to starting the program.
However, yes, delete both and see.
EDIT: I see despite my best efforts, my iPhone won't let go of the correct spelling of that file. I just fixed it using my desktop PC. Thanks.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Joined: Nov 2016
Posts: 14
Newbie
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OP
Newbie
Joined: Nov 2016
Posts: 14 |
Bingo!
Seems to be OK now.
The file was intrface.bbw
I never noticed this forum before. I have been on the Cakewalk Sonar forum since the DOS3 version of Cakewalk.
I mostly use Band in a Box for creating the drum midi files, which I import into Sonar for song building.
Thanks for the help
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 27,572
Veteran
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Veteran
Joined: Jul 2000
Posts: 27,572 |
Great! Glad to help.
You're obviously a very careful and thorough person. You should be able to assist others here in short order.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Joined: Nov 2016
Posts: 14
Newbie
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OP
Newbie
Joined: Nov 2016
Posts: 14 |
OK this is the follow up, just for completeness.
You need to delete both files.
Deleting the intrface.bbw file got my screens working again. but I was getting error messages that there was no bass drum, snare drum, hi hat, etc assigned to the midi drum synth.
When I went back and deleted the intrface.bbw and also the mysetup.dk the error messages went away.
Suerte!
Greg
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Band-in-a-Box for Windows
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Joined: Aug 2011
Posts: 11,039
Veteran
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Veteran
Joined: Aug 2011
Posts: 11,039 |
Hi Greg and welcome to the forum. You'll likely notice the Cakewalk forum and this forum have many members in common.
Antivirus programs also tend to slow Band-in-a-Box and RealBand's initial start up times or prevent the programs from starting up. You need to go to your antivirus program settings to exclude the Band-in-a-Box and RealBand programs from being scanned each time they are scanned.
The programs to exclude are BBW.exe for Band-in-a-Box and RB.exe for RealBand.
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 693
Journeyman
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Journeyman
Joined: Jul 2000
Posts: 693 |
It's quite interesting that I have been using BIAB since the late 1990s, but had never encountered the drum kit error condition until this past weekend.
BIAB would not initialize at all, so I remembered to delete the interface file, which fixed that problem; however, I had forgotten about the .dk file.
A quick search of the forums led me here. Thanks for the help!
Joel
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Band-in-a-Box for Windows
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Joined: Dec 2000
Posts: 12,844
Veteran
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Veteran
Joined: Dec 2000
Posts: 12,844 |
Hey, Joel -
It's been a long time. Hope all is going well with you.
John Laptop-HP Omen I7 Win11Pro 32GB 12TB SSD Desktop-ASUS-I7 Win10Pro 32GB 12TB SATA BB2026/UMC204HD&404HD/Casios/Cakewalk/Reaper/Studio One/Notion/Dorico/Noteworthy/NI/Halion/IK http://www.sus4chord.com (under rehosting/construction)
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 27,572
Veteran
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Veteran
Joined: Jul 2000
Posts: 27,572 |
Joel, that's easy to forget. The reason is that most of the time, even with a problem, you don't have to do this (delete the two files) because that's exactly what Return to Factory Settings does. BIAB automatically recreates them. And, of course, you've seen Return to Factory Settings recommended here regularly. It's a rare occasion however when actually deleting the two files manually is needed. Why, I don't know.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Fender Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 693
Journeyman
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Journeyman
Joined: Jul 2000
Posts: 693 |
Well, it's probably because the old farts like us never read the manual, and have no idea that we don't need to bootstrap the computer and then feed the punched cards through the reader...  Well, it's good to be back. I always seem to start lurking around the forums at this time of year...eagerly awaiting the next release... As far as my thousands of post in the past (back in the old forum days), no, not anymore. I'm no expert in the latest stuff; I just occasionally generate a quick soundtrack and dump it to mp3. Thanks!
Joel
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Band-in-a-Box for Windows
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Joined: Sep 2008
Posts: 193
Apprentice
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Apprentice
Joined: Sep 2008
Posts: 193 |
Just had this same issue with BB build 438. Deleting both files intrface.bbw and also the mysetup.dk in the C:\BB folder did the trick. Thanks much!
Del
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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XPro & Xtra Styles PAK Sets On Sale Now - Until May 15, 2026!
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Band-in-a-Box 2026 for Mac Videos
With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.
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Check out this forum post for "One Stop Shopping" of our Band-in-a-Box® 2026 Mac Videos!
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Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
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Holiday Weekend Hours
As we hop into the Easter weekend, here are our holiday hours:
April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
April 4 (Saturday): Closed
April 5 (Easter Sunday): Closed
April 6 (Easter Monday): Open regular hours
Wishing you an egg-cellent weekend!
— Team PG
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