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Help! Tech S.O.S (Off topic)
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I'm having a problem with my wife's computer.
When it is running, all computers on the WIFI/DSL Lite network run slow (0.04Mbps). Turning her computer off or turning the WiFi network off on her computer solves the problem on the other computers, we're back to normal DSL Lite speed (±1.3 M depending on time of day). IMO This definitely isolates the problem to her computer.
Her computer also runs dreadfully slow on non-Internet apps, but when I turn off the WiFi so that it is not accessing the Internet, it runs at normal speed. (I have her WIFI network permanently turned off until this problem is fixed.)
I ran both an AV and Malwarebytes scan and they show no problems.
I restored her hard drive to a point before when she was having a problem. This seemed to fix it for about a half hour, then it went back to it's slow state. (I always thought an Acronis disk image would solve all problems, but I guess it doesn't.)
I might try an earlier image thinking that the kit may have been asleep on the HD for a while before activating (wild guess on my behalf). Does this make sense?
Googling around on the net, I'm beginning to suspect a rootkit. Note: I'm not a computer guru, I get along with them, but am completely self taught; That means I don't know what I don't know and don't know what I might need to know (if you know what I mean).
So I downloaded RootKit Removal apps by Kaspersky, McAfee, and Malwarebytes (beta) and am wondering what may be the safest and easiest for a non-guru and best tool for detecting and/or removing a Root Kit if that's what her problem is. (I'm extremely shy about the Malwarebytes tool, because it is Beta and there is a big disclaimer basically saying that if it screws up your computer to the point where it is a doorstop, tough luck.)
Is there a better one out there?
This is unsettling because Leilani is careful and she doesn't open attachments or go to weird sites. That suggests to me that anyone can get hit with a kit. We also went to one of my working computers and changed her important passwords.
Thanks,
Bob
Last edited by Notes Norton; 11/27/16 04:02 AM. Reason: You would think proofreading before subit wold have worked ;)
Bob "Notes" Norton  Norton Music
https://www.nortonmusic.com
100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
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Help! Tech S.O.S (Off topic)
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I would DL and use these in this order: 1-RKill - http://www.bleepingcomputer.com/download/rkill/make sure that you choose RKill. RKill means Root Kill and it works better than Malwarebytes root kill. 2-AdwCleaner - http://www.bleepingcomputer.com/download/adwcleaner/This finds things that Malwarebytes can miss. 3- Malwarebytes - not the beta version https://www.malwarebytes.com/mwb-download/4- your anti-virus I have had to use these free programs on a couple of friends computers and they cleaned them perfectly. The safest way to make a backup is to use a Acronis boot disk. But if the computer is infected then Acronis will copy the infection. I run RKill, Malwarebytes and Defender prior to backing up. I only add AdwCleaner if I am having a problem. Good luck.
It takes courage for a man to admit his wife was wrong.
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Help! Tech S.O.S (Off topic)
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Thanks Mario.
I have Malwarebytes premium, the beta is their root killer tool.
On my way to Leilani's computer.
It's learning time.
Bob
Bob "Notes" Norton Norton Music
https://www.nortonmusic.com
100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
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Help! Tech S.O.S (Off topic)
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Update:
RKill, AdwCleaner, found nothing. I also ran Kaspersky TDSSKillar and McAfee rootkitremover and they found nothing.
The regular MalwareBytes Premium shows no problems and I'm doing a deep AV Scan. Last night it showed nothing.
So perhaps it's a hardware problem? The network card? Just a wild guess. Looks like we will take it in on Monday.
This is actually comforting to us. We practice safe computing. A hardware problem would be better than malware.
Thanks again.
Bob
Bob "Notes" Norton Norton Music
https://www.nortonmusic.com
100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
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Help! Tech S.O.S (Off topic)
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Take a look at your wireless settings, maybe something has changed like the baud rate or the packet size.
If you have an USB wireless you can plug that in and see what happens.
Good luck.
It takes courage for a man to admit his wife was wrong.
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Help! Tech S.O.S (Off topic)
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If the problem is slow speed while using the wireless Internet, reboot your router.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
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Help! Tech S.O.S (Off topic)
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No USB wireless.
I reverted to a disk image pre-problem so the wireless settings shouldn't have changed, but I'll re-check.
And the first thing I do when I get Internet trouble is reboot the modem and the router.
Thanks again,
Bob
Bob "Notes" Norton Norton Music
https://www.nortonmusic.com
100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
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Help! Tech S.O.S (Off topic)
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Took it to the shop today. Gave it a good try by I'm in over my head. All the data is backed up on an external drive so no matter what the outcome is, nothing will be lost except some money.
Thanks again for all your suggestions.
Notes
Bob "Notes" Norton Norton Music
https://www.nortonmusic.com
100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
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Help! Tech S.O.S (Off topic)
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It is wise to know and respect your limits.
Discretion is the better part of valor (or something like that).
I do not work here, but the benefits are still awesome
Make your sound your own!
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Help! Tech S.O.S (Off topic)
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Solved.
The PC repairman said that Leilani's computer was a victim of Microsoft's Decentralized distribution of the Windows Anniversary update.
The way I understand it is that instead of downloading the update to everybody from centralized Microsoft servers, it downloads to customers computers and then uses their computer to be a host to distribute the update to other computers. Normally this isn't a problem, but the Anniversary Update is over 2 gigs, and we don't have the bandwidth for that.
We live too far away from the end of the fiber optics to get real DSL, so we are stuck with DSL-Lite which maxes out at about 1.3M (they quote 1.25). Leilani's computer was trying to redistribute the Anniversary Update to a few other computers on the 'net, and saturated the resources of our DSL connection and her computer. Robert, the computer guy turned that off and it's working fine again.
The good news is there wasn't a root kit, and there was nothing wrong with her computer, just an unlucky draw from Microsoft's decentralized distribution.
Now, the way I see it is, Microsoft owes us $85 for an hour of emergency service repair work.
Notes
Last edited by Notes Norton; 11/28/16 01:57 PM.
Bob "Notes" Norton Norton Music
https://www.nortonmusic.com
100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
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Help! Tech S.O.S (Off topic)
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BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
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I am beginning to hate Windows 10's "you must do it may way" attitude. I am very seriously thinking about going to Linux for our Internet computers.
It takes courage for a man to admit his wife was wrong.
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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OK... I just had to login to ask the question... has anyone heard about this "Microsoft's Decentralized distribution" practice in the news? Obviously Notes' PC repairman knew about it, but I haven't seen any news articles about this. If you have a link to such an article I would appreciate seeing it. All I can say is wow... I'm glad I use Linux for the Internet!
JBlatz
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I knew it was a technique they planned to use, yes. But I have not seen any coverage of any difficulty. One would think CNET would be all over this.
There's another aspect for music producers: how about if my PC decides to share something when I'm trying to record, or mix, or do something music-related that is computer-intensive?
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
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When I installed Win 10 one of the options under the custom install was to not use the computer to export updates. I am going to try and find this option, if it still exists, hopefully later today. One of windows tricks is to reverse some of your settings!
My music computer is off line except when needed for updates. When I do update something I also update Defender, Ccleaner and Anti-maywarebytes. I disable my Ethernet card and immediately run those programs. I have shut off Win 10 Pro updates also. I will update Win 10 when I need to update Win 10!
I also disable Defender. Win 10 insists that it be one so I have to disable it again in a day or two. What a PITA!
It takes courage for a man to admit his wife was wrong.
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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I knew it was a technique they planned to use, yes. But I have not seen any coverage of any difficulty. One would think CNET would be all over this. So did I. I think there's little coverage about this because it's rarely an issue but for those like Notes it's a "wow" for sure. Nothing is perfect, MS is dealing with hundreds of millions of systems and that number is growing every day and it's obviously cost effective to piggyback user's systems to push the updates out. Yeah, I know but they did give away well over a hundred million Win 10 OS's and the vast majority of those have fast enough internet. All I can say is nothing is truly free. An automatic solution could be to have the system detect the internet speed and bypass that specific computer for this. This is yet another example of what I've been saying for years. You gotta be an informed computer nerd in the modern world. Bob
Biab/RB latest build, Win 11 Pro, Ryzen 5 5600 G, 512 Gig SSD, 16 Gigs Ram, Steinberg UR22 MkII, Roland Sonic Cell, Kurzweil PC3, Hammond SK1, Korg PA3XPro, Garritan JABB, Hypercanvas, Sampletank 3, more.
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I do pity those folks on metered internet connections that got notices from their provider that they exceeded their bandwidth because unknown to them, Microsoft was using their connection to distribute Windows to other users.
John Laptop-HP Omen I7 Win11Pro 32GB 2x2TB, 1x4TB SSD Desktop-ASUS-I7 Win10Pro 32GB 2x1.5TB, 2x2TB, 1x4TB SATA BB2025/UMC404HD/Casios/Cakewalk/Reaper/Studio One/MixBus/Notion/Finale/Dorico/Noteworthy/NI/Halion/IK http://www.sus4chord.com
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PG Music Staff
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I do pity those folks on metered internet connections that got notices from their provider that they exceeded their bandwidth because unknown to them, Microsoft was using their connection to distribute Windows to other users.
Yep, that seems pretty rough! You'd think there would be a big, glaring notice that you were signing your computer up to this, wouldn't you? Plus repeated check-ins every, say, gigabyte that you uploaded, asking if you wished to continue functioning as a peer-to-peer distribution node. So weird.
Will - PG Music
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To turn this update sharing off got to settings/update and security/Windows update/advanced options/ choose how updates are delivered and turn it off. This will stop the sharing of your updates and apps to others.
It takes courage for a man to admit his wife was wrong.
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Introducing XPro Styles PAK 10 – Now Available for Windows Band-in-a-Box 2025 and Higher!
We've just released XPro Styles PAK 10 for Windows & Mac Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!
Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
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Introducing XPro Styles PAK 10 – Now Available for Mac Band-in-a-Box 2025 and Higher!
We've just released XPro Styles PAK 10 for Mac & Windows Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!
Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Here’s just a small sampling of what you can look forward to in XPro Styles PAK 10: Soft indie folk worship songs, bumpin’ country boogies, gospel praise breaks, hard rockin’ pop, funky disco grooves, smooth Latin jazz pop, bossa nova fusion, western swing, alternative hip-hop, cool country funk, and much more!
Special offers until December 31st, 2025!
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XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 21 – Now Available for Mac Band-in-a-Box 2025 and Higher!
Xtra Styles PAK 21 for Mac & Windows Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest Xtra Styles PAK installment—the all new Xtra Styles PAK 21 for Band-in-a-Box version 2025 (and higher)!
Rejoice, one and all, for Xtra Styles PAK 21 for Band-in-a-Box® is here! We’re serving up 200 brand spankin’ new styles to delight your musical taste buds! The first three courses are the classics you’ve come to know and love, including offerings from the rock & pop, jazz, and country genres, but, not to be outdone, this year’s fourth course is bro country! A wide ranging genre, you can find everything from hip-hop, uptempo outlaw country, hard hitting rock, funk, and even electronica, all with that familiar bro country flair. The dinner bell has been rung, pickup up Xtra Styles PAK 21 today!
In this PAK you’ll discover: Energetic folk rock, raucous train beats, fast country boogies, acid jazz grooves, laid-back funky jams, a bevy of breezy jazz waltzes, calm electro funk, indie synth pop, industrial synth metal, and more bro country than could possibly fit in the back of a pickup truck!
Special offers until December 31st, 2025!
All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 21.
Video: Xtra Styles PAK 21 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
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Xtra Styles PAKs are styles that work with the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box® 2025 (or higher). With over 3,500 styles (and 35 MIDI styles) included in Xtra Styles PAKs 1-20, the possibilities are endless!
Get the XPro Styles PAKs 1 - 9 for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Listen to demos and order now! For Windows or for Mac.
Note: XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Get Xtra Styles PAKs 1 - 20 are on special for only $29 each (reg $49), or get all 19 PAKs for $199 (reg $399)! Listen to demos and order now! For Windows or for Mac.
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 19 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
Don’t miss this chance to supercharge your Band-in-a-Box setup—at a great price!
Mac 2025 Special Upgrade Offers Extended Until August 15th!
It's not too late to upgrade to Band-in-a-Box® 2025 for Mac® and save! We've extended our special until August 15, 2025!
We've added many major new features to Band-in-a-Box® 2025 for Mac®, including advanced AI tools like the amazing BB Stem Splitter and AI Lyrics Generator, as well as VST3 plugin support, and Equalize Temp. Plus, there’s a new one-stop MIDI Patches Picker with over 1,100 MIDI patches to choose from, all neatly categorized by GM numbers. The MultiPicker Library is enhanced with tabs for the SongPicker, MIDI Patch Picker, Chord Builder, AI Lyrics Generator, and Song Titles Browser, and the tabs are organized into logical groups. The Audiophile Edition is enhanced with FLAC files , which are 60% smaller than AIFF files while maintaining identical audio quality, and now ships on a fast 1TB SSD, and much more!
Check out all the new features in Band-in-a-Box® 2025 for Mac® here:
Purchase your Band-in-a-Box® 2025 for Mac during our special to save up to 50% off your upgrade purchase and receive a FREE BONUS PAK of amazing new Add-ons. These include the 2025 RealCombos Booster PAK, Look Ma! More MIDI 13: Country & Americana, Instrumental Studies Set 22: 2-Hand Piano Soloing - Rhythm Changes, MIDI SuperTracks Set 44: Jazz Piano, Artist Performance Set 17: Songs with Vocals 7, Playable RealTracks Set 4, RealDrums Stems Set 7: Jazz with Mike Clark, and more!
Upgrade to the 2025 49-PAK for just $49 and add 20 Bonus Unreleased RealTracks and 20 RealStyles, FLAC Files for the 20 Bonus Unreleased RealTracks, Look Ma! More MIDI 14: SynthMaster, MIDI SuperTracks Set 45: More SynthMaster, Artist Performance Set 18: Songs with Vocals 8, and RealDrums Stems Set 8: Pop, Funk & More with Jerry Roe.
Learn more about the Bonus PAKs!
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