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Band-in-a-Box for Windows
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Joined: Feb 2014
Posts: 18
Enthusiast
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OP
Enthusiast
Joined: Feb 2014
Posts: 18 |
I dont know what to do. Almost going back to Biab 2016.
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,193
Veteran
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Veteran
Joined: Oct 2008
Posts: 20,193 |
ammfonesca,
Thank you for the images, they help a lot. We just need a bit of accompanying information.
Some questions that spring to mind....
1. What are you doing with BIAB immediate before each of the above errors arise?
2. Are you running BIAB from an internal installation or a USB drive?
3. Does BIAB run properly at any stage?
...etc.
In the meantime...
As a test... start BIAB by right-clicking on the shortcut and selecting "Run as administrator"
Regards, Noel
MY SONGS...Audiophile BIAB 2025
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Band-in-a-Box for Windows
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Joined: Feb 2014
Posts: 18
Enthusiast
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OP
Enthusiast
Joined: Feb 2014
Posts: 18 |
Hi Noel, Ok. This happens when I ask to load a new UserTrack. The old ones are opening ok ut when I ask to load a new one (first time) this happens.
My BIAB is on my internal drive SSD and all my Usertracks and also Drums and Real Tracks , external drive.
This is happening everytime. Sometimes the first time (new usertrack) opens ok but when I ask to load another one ( also new one) this happens again.
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Band-in-a-Box for Windows
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Joined: Feb 2014
Posts: 18
Enthusiast
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OP
Enthusiast
Joined: Feb 2014
Posts: 18 |
About : 3. Does BIAB run properly at any stage? Well... did you see the image 3...the small box on screen. This is opening everytime. About Running as Admin. I did right now.. same happens. I have these 2 images about it... [img:center] https://postimg.org/image/6oenev8w9/[/img] [img:center] https://postimg.org/image/bmy996cv7/[/img] As I told you before... the first one, ok... but when I ask to load another one... same thing.
Last edited by ammfonseca; 12/15/16 04:19 PM.
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Band-in-a-Box for Windows
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Joined: Jun 2012
Posts: 20,746
Veteran
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Veteran
Joined: Jun 2012
Posts: 20,746 |
ammfonesca,
From your second image, did you save the log file, and did you send it to PG Music Support?
If you don't have email on that computer, you could copy the saved log file to a computer with email and send it to support.
They will be the quickest to work out what might be causing your problem. You might consider to send them the user file that caused your issue also.
BIAB & RB2026 Win.(Audiophile), Windows 10 Professional & Windows 11, Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors
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Band-in-a-Box for Windows
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Joined: Dec 2014
Posts: 697
Journeyman
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Journeyman
Joined: Dec 2014
Posts: 697 |
I believe Usertrack(s) has been reported with 2017.
Win 10, 64 bit, love my Lenovo T420, BIAB 2019 (613), RB 2019 (2)
Short term memory is getting shorter.
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Band-in-a-Box for Windows
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Joined: Dec 2015
Posts: 225
Apprentice
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Apprentice
Joined: Dec 2015
Posts: 225 |
I have exactly the same problem. Old UTs, created with 2016, are fine. New UTs, created with 2017, crash the program. I reported this to Support and I also started another thread a couple of days ago. Dr Gannon suggested to email the zipped folder (the one with the UT) to support, and tell support to pass the problem to him. I also sent the complete error log. So I am very confident that PG's experts are working on a solution. I have another problem though. I sent my email to PG support, and the messages keep bouncing back. The bounced message says "Failed to process account credentials." Not sure what that means. So, I guess Support hasn't have received my emails yet. I'll keep trying.
Last edited by Jon Thomas; 12/16/16 06:14 AM.
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Band-in-a-Box for Windows
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Joined: Jun 2012
Posts: 20,746
Veteran
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Veteran
Joined: Jun 2012
Posts: 20,746 |
I have another problem though. I sent my email to PG support, and the messages keep bouncing back. The bounced message says "Failed to process account credentials." Not sure what that means. So, I guess Support hasn't have received my emails yet. I'll keep trying. Jon, I'm wondering if this is perhaps because of the email content. What happens if you send them a simple 'test' email? Perhaps just with the subject 'test' and the content 'test', does that bounce also?
BIAB & RB2026 Win.(Audiophile), Windows 10 Professional & Windows 11, Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,193
Veteran
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Veteran
Joined: Oct 2008
Posts: 20,193 |
Jon,
I've never once had anything bounce from support@pgmusic.com
I recall that in his reply, Peter also suggested emailing a Dropbox link to the file. Did you try uploading the zipped folder to Dropbox and then forwarding the link to the uploaded file to PG Music?
Regards, Noel
MY SONGS...Audiophile BIAB 2025
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Band-in-a-Box for Windows
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Joined: Dec 2015
Posts: 225
Apprentice
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Apprentice
Joined: Dec 2015
Posts: 225 |
Noel yes, in my original email (several days before Peter Gannon's suggestion), I sent a detailed email to Support with a description of the problem, a doc file with the error log content, and dropbox links to the zipped content of my UT. That was about a week ago, but I never had any reply. However I sent it from a Yahoo account, and I knew that Yahoo got hacked, and I've had problems in the past with Yahoo, so after seeing Peter Gannon post here, I re-sent the same message (with the dropbox links) from a Gmail account. That's when the emails started bouncing back (Gmail re-send the same message once a day when it bounces back, so it's been sent at least 2 or 3 times now). So, I really don't know if Support received ANY of my messages ... that would explain why I never received any aknowledgement. I'll try again with Yahoo now :-) By the way, PG's support and help is always GREAT, so I am sure it's just an unfortunate coincidence (and I'm sure these days they are super busy with the new version out). Anyway, now that another user is reporting exactly the same problem, at least I know I'm not the only one, so maybe it's about a bug rather than something very specific to my setup.
If anybody else is experiencing the same problem, with new UTs, please let PG Support know, I'm sure that the more info they have the better they can tackle it. If I have news I'll report here.
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Band-in-a-Box for Windows
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Joined: Dec 2015
Posts: 225
Apprentice
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Apprentice
Joined: Dec 2015
Posts: 225 |
Update: Peter Gannon just said in the other thread that he received the message and they're working on it.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Introducing XPro Styles PAK 10 – Now Available for Windows Band-in-a-Box 2025 and Higher!
We've just released XPro Styles PAK 10 for Windows & Mac Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!
Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Here’s just a small sampling of what you can look forward to in XPro Styles PAK 10: Soft indie folk worship songs, bumpin’ country boogies, gospel praise breaks, hard rockin’ pop, funky disco grooves, smooth Latin jazz pop, bossa nova fusion, western swing, alternative hip-hop, cool country funk, and much more!
Special offers until December 31st, 2025!
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Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 10 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 21 – Now Available for Windows Band-in-a-Box 2025 and Higher!
Xtra Styles PAK 21 for Windows & Mac Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest Xtra Styles PAK installment—the all new Xtra Styles PAK 21 for Band-in-a-Box version 2025 (and higher)!
Rejoice, one and all, for Xtra Styles PAK 21 for Band-in-a-Box® is here! We’re serving up 200 brand spankin’ new styles to delight your musical taste buds! The first three courses are the classics you’ve come to know and love, including offerings from the rock & pop, jazz, and country genres, but, not to be outdone, this year’s fourth course is bro country! A wide ranging genre, you can find everything from hip-hop, uptempo outlaw country, hard hitting rock, funk, and even electronica, all with that familiar bro country flair. The dinner bell has been rung, pickup up Xtra Styles PAK 21 today!
In this PAK you’ll discover: Energetic folk rock, raucous train beats, fast country boogies, acid jazz grooves, laid-back funky jams, a bevy of breezy jazz waltzes, calm electro funk, indie synth pop, industrial synth metal, and more bro country than could possibly fit in the back of a pickup truck!
Special offers until December 31st, 2025!
All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 21.
Video: Xtra Styles PAK 21 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
Introducing XPro Styles PAK 10 – Now Available for Mac Band-in-a-Box 2025 and Higher!
We've just released XPro Styles PAK 10 for Mac & Windows Band-in-a-Box version 2025 (and higher) with 100 brand new RealStyles, plus 28 RealTracks and RealDrums!
Few things are certain in life: death, taxes, and a brand spankin’ new XPro Styles PAK! In this, the 10th edition of our XPro Styles PAK series, we’ve got 100 styles coming your way! We have the classic 25 styles each from the rock & pop, jazz, and country genres, and rounding out this volume's wildcard slot is 25 styles in the Praise & Worship genre! A wide spanning genre, you can find everything from rock, folk, country, and more underneath its umbrella. The included 28 RealTracks and RealDrums can be used with any Band-in-a-Box® 2026 (and higher) package.
Here’s just a small sampling of what you can look forward to in XPro Styles PAK 10: Soft indie folk worship songs, bumpin’ country boogies, gospel praise breaks, hard rockin’ pop, funky disco grooves, smooth Latin jazz pop, bossa nova fusion, western swing, alternative hip-hop, cool country funk, and much more!
Special offers until December 31st, 2025!
All the XPro Styles PAKs 1 - 10 are on sale for only $29 ea (Reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Order now!
Learn more and listen to demos of XPro Styles PAKs.
Video: XPro Styles PAK 10 Overview & Styles Demos: Watch now!
XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Introducing Xtra Styles PAK 21 – Now Available for Mac Band-in-a-Box 2025 and Higher!
Xtra Styles PAK 21 for Mac & Windows Band-in-a-Box version 2025 (and higher) is here with 200 brand new RealStyles!
We're excited to bring you our latest Xtra Styles PAK installment—the all new Xtra Styles PAK 21 for Band-in-a-Box version 2025 (and higher)!
Rejoice, one and all, for Xtra Styles PAK 21 for Band-in-a-Box® is here! We’re serving up 200 brand spankin’ new styles to delight your musical taste buds! The first three courses are the classics you’ve come to know and love, including offerings from the rock & pop, jazz, and country genres, but, not to be outdone, this year’s fourth course is bro country! A wide ranging genre, you can find everything from hip-hop, uptempo outlaw country, hard hitting rock, funk, and even electronica, all with that familiar bro country flair. The dinner bell has been rung, pickup up Xtra Styles PAK 21 today!
In this PAK you’ll discover: Energetic folk rock, raucous train beats, fast country boogies, acid jazz grooves, laid-back funky jams, a bevy of breezy jazz waltzes, calm electro funk, indie synth pop, industrial synth metal, and more bro country than could possibly fit in the back of a pickup truck!
Special offers until December 31st, 2025!
All the Xtra Styles PAKs 1 - 21 are on special for only $29 each (reg $49), or get all 21 PAKs for $199 (reg $399)! Order now!
Learn more and listen to demos of the Xtra Styles PAK 21.
Video: Xtra Styles PAK 21 Overview & Styles Demos: Watch now!
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 21 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
Band-in-a-Box 2026 for Windows is Here!
Band-in-a-Box® 2026 for Windows is here and it is packed with major new features! There’s a new modern look, a GUI redesign to all areas of the program including toolbars, windows, workflow and more. There’s a Multi-view layout for organizing multiple windows. A standout addition is the powerful AI-Notes feature, which uses AI neural-net technology to transcribe polyphonic audio into MIDI—entire mixes or individual instruments—making it easy to study, view, and play parts from any song. And that’s just the beginning—there are over 60 new features in this exciting release.
Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
Special Offers
Upgrade to Band-in-a-Box® 2026 for Windows and save up to 50% on most upgrade packages during our special offer—available until December 31, 2025. Visit our Band-in-a-Box® packages page to explore all available upgrade options.
2026 Free Bonus PAK & 49-PAK Add-ons
Our Free Bonus PAK and 49-PAK are loaded with amazing add-ons! The Free Bonus PAK is included with most Band-in-a-Box® 2026 for Windows packages, but you can unlock even more—including 20 unreleased RealTracks—by upgrading to the 2026 49-PAK for just $49. Browse the full contents of each package and listen to demos here.
XPro and Xtra Styles PAKs Special Extended Until August 31st!
XPro & Xtra Styles PAKs Special Extended Until August 31st!
The XPro Styles PAKs and Xtra Styles PAKs special offers are now available until August 31st at 11:59pm PDT!
Ready to take your Band-in-a-Box® 2025 experience to the next level? Now’s the perfect time! Expand your style library with XPro and Xtra Styles PAKs—packed with a wide variety of genres to inspire your next musical creation.
What are XPro Styles and Xtra Styles PAKs?
XPro Styles PAKs are styles that work with any version (Pro, MegaPAK, UltraPAK, UltraPAK+, or Audiophile Edition) of Band-in-a-Box® 2025 (or higher). XPro Styles PAKS 1-9 includes 900 styles!
Xtra Styles PAKs are styles that work with the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box® 2025 (or higher). With over 3,500 styles (and 35 MIDI styles) included in Xtra Styles PAKs 1-20, the possibilities are endless!
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Note: XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
Get Xtra Styles PAKs 1 - 20 are on special for only $29 each (reg $49), or get all 19 PAKs for $199 (reg $399)! Listen to demos and order now! For Windows or for Mac.
Note: The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 19 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version because they need the RealTracks from the UltraPAK, UltraPAK+, or Audiophile Edition.
Don’t miss this chance to supercharge your Band-in-a-Box setup—at a great price!
Mac 2025 Special Upgrade Offers Extended Until August 15th!
It's not too late to upgrade to Band-in-a-Box® 2025 for Mac® and save! We've extended our special until August 15, 2025!
We've added many major new features to Band-in-a-Box® 2025 for Mac®, including advanced AI tools like the amazing BB Stem Splitter and AI Lyrics Generator, as well as VST3 plugin support, and Equalize Temp. Plus, there’s a new one-stop MIDI Patches Picker with over 1,100 MIDI patches to choose from, all neatly categorized by GM numbers. The MultiPicker Library is enhanced with tabs for the SongPicker, MIDI Patch Picker, Chord Builder, AI Lyrics Generator, and Song Titles Browser, and the tabs are organized into logical groups. The Audiophile Edition is enhanced with FLAC files , which are 60% smaller than AIFF files while maintaining identical audio quality, and now ships on a fast 1TB SSD, and much more!
Check out all the new features in Band-in-a-Box® 2025 for Mac® here:
Purchase your Band-in-a-Box® 2025 for Mac during our special to save up to 50% off your upgrade purchase and receive a FREE BONUS PAK of amazing new Add-ons. These include the 2025 RealCombos Booster PAK, Look Ma! More MIDI 13: Country & Americana, Instrumental Studies Set 22: 2-Hand Piano Soloing - Rhythm Changes, MIDI SuperTracks Set 44: Jazz Piano, Artist Performance Set 17: Songs with Vocals 7, Playable RealTracks Set 4, RealDrums Stems Set 7: Jazz with Mike Clark, and more!
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Learn more about the Bonus PAKs!
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