You'll have to forgive my tone in my previous post. I am just frustrated after paying that much, and the product not delivering like it is suppose to. And I am very disappointed in this product because of this. I paid a lot of money for this, and as a result I cant create any new songs without having harmony in it. I do have a backup though. I own a TC Helicon harmonizer, but that would mean that I have to transfer the instrumental to my MR8 HD/CD, and I would have to dig this out of the back of an inside storage unit ans see if it still worked, and hook up my mixer, wew, that is a lot of work. But if I need to that is what I can do to get the job done. Now, you ask.

A couple of questions...

1. Did the harmonizer work properly with your previous version of BIAB? Yes, I have 2013 and it worked fine. I just tried this,one on the computer that I used it on before, and I am getting the same problem. Not sure why, but very frustrating.

2. What harmonizer are you using? The one that is built in with Band in a Box. Here is the full message that I sent to Kent. This is the full detailed message that I sent.

Ok, Kent this is the guy from Butte Montana. I bough the Band in a Box 2017. I did a good portion of this song so you can re-create the situation. I again tried to harmonize the choruses 21 to 20 and 47 to 55 and the program would not let me use the harmonizer both times.

Harmonize to chords of the song, 4 in unison. And I set the range at bar 21, set the #bars at 10 for the amount of bars that I wanted it to harmonize, and I did the same for the other chorus bars 47 to 55 with #bars at 10 and it gave me 2 access violation codes again. The violation codes where Access Violation at address 4125CC5A Read of address 4125CC5A at: 4125CC5A. This was the first one.

The Band in a Box Application Error, This was the message that I got. An exception error has occurred. You can continue to use the program, but should likely save your work and reboot program. Access violation at address 4125CC5A. Read of address 4125CC5A.

Then I tried the same with bars 47 - 55 with the #bars set at 10 and part of song, four in unison. Bar 47. first choirs # Bars 10, then it gave me the same access violation code again

Then I tried the same thing again. This time in the 2 blank boxes off to the side I put in the chord range that I wanted 47-54 and it gave me the same access violation code.

You haven't given any information about the harmonizer and that makes it very difficult for anyone on here to try and help you. It might be that someone on these forums is successfully using the same harmonizer as you and they can can offer some assistance. We need more details, though.

When you go to contact PG Music, keep in mind that they are operating on holiday hours now. The link below outlines those hours.

Oh, and I am not going to contact the better business bearu, I am just very frustrated, not knowing if I got a bum copy of this program or what. I starting to think more, and more that the copy I received is a dud.

Music is an expression that is a universal language, Never criticize anybody to harshly. They need time to grow but when they do, they do. Always be kind in what you say and do because the man upstairs is watching.