PG Music Home Forums PG Music Product Forums Band-in-a-Box for Windows Can't use the ketron sd2

Index

Print Thread

Go To

Can't use the ketron sd2 #388825 01/06/17 08:45 PM Band-in-a-Box for Windows
Joined: Aug 2007 Posts: 2,269 Florida, USA cubanpete OP Veteran
OP cubanpete Veteran Joined: Aug 2007 Posts: 2,269 Florida, USA	Hi gentlemen, I have mention this issue before with no much help. So now I'll ask if any one using the Ketron SD2 or other external sound module have the same problem with playing the midi out of sync in relation to real drums or real tracks. If the issue has been resolved, pleas let me know. This is happening after the 2017 version installation. Please help with this. I use the Ketron in many of my pieces. Thanks Mike B. Music should be part of your life http://www.soundclick.com/blackcatjazzcafeband

Re: Can't use the ketron sd2 cubanpete #388828 01/06/17 09:44 PM Band-in-a-Box for Windows
Joined: Mar 2007 Posts: 341 Germany/France B Bernard Journeyman
Bernard Journeyman B Joined: Mar 2007 Posts: 341 Germany/France	Cannot confirm this... I too use the Ketron SD2 as the normal midi set up, and there was no change/problem with the new BiaB... Bernard

Re: Can't use the ketron sd2 cubanpete #389006 01/07/17 04:11 PM Band-in-a-Box for Windows
Joined: Dec 2007 Posts: 2,444 NSW Australia Keith from Oz Veteran
Keith from Oz Veteran Joined: Dec 2007 Posts: 2,444 NSW Australia	Hi Mike, I'm having exactly the same problem using my keyboard through the Ketron SD2. I've been struggling for over a week now... I've done Return to Factory settings a dozen times (both MOST and ALL). I've reloaded BB2017, I've reverted back to earlier Preferences that I've saved - nothing. I've never had a problem with the regular updates over the last 10 or 15 years, but this one is testing my patience. If I knew that it would work properly I'd revert back to BB2016, which worked perfectly. I'm using my keyboard through an Edirol UM1x and into the Ketron from there. Hopefully the Support Desk or one of the forum gurus may be able to help us. Cheers, Keith

Re: Can't use the ketron sd2 Keith from Oz #389015 01/07/17 05:53 PM Band-in-a-Box for Windows
Joined: Aug 2007 Posts: 2,269 Florida, USA cubanpete OP Veteran
OP cubanpete Veteran Joined: Aug 2007 Posts: 2,269 Florida, USA	Thanks Keith for confirming that. Nothing worst that believing that one is the only one with the problem. I've done all of what you say with no joy, and certainly wouldn't want to go back to 2016. I hope someone come up with the light on this. Regards Mike B. Music should be part of your life http://www.soundclick.com/blackcatjazzcafeband

Re: Can't use the ketron sd2 cubanpete #389026 01/07/17 07:42 PM Band-in-a-Box for Windows
Joined: Dec 2007 Posts: 2,444 NSW Australia Keith from Oz Veteran
Keith from Oz Veteran Joined: Dec 2007 Posts: 2,444 NSW Australia	Hi Mike, Yes, it's nice to know you're not the only one. Did you also find that your preferences (metronome, colours, high bank patches etc) had also disappeared? and it seems to revert to the synthesiser rather that the SD2? Cheers, Keith

Re: Can't use the ketron sd2 Keith from Oz #389076 01/08/17 05:42 AM Band-in-a-Box for Windows
Joined: Dec 2003 Posts: 23,161 Hamlin NY MarioD Veteran
MarioD Veteran Joined: Dec 2003 Posts: 23,161 Hamlin NY	What OS are you both using? I have read on other sites that Win 10 is "upgrading" audio drivers. That means MS has replaced some native audio interface drivers with a generic MS driver. Individuals had to uninstall those drivers and reinstall the native drivers. good luck. Whenever I get something stuck in the back of my throat, I dislodge it by drinking a beer. It's called the Heineken Maneuver. 64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware

Re: Can't use the ketron sd2 cubanpete #389110 01/08/17 08:20 AM Band-in-a-Box for Windows
Joined: May 2000 Posts: 22,158 Mi., USA rharv Veteran
rharv Veteran Joined: May 2000 Posts: 22,158 Mi., USA	Have you double checked your MIDI driver selection? It's possible to have MIDIMapper selected instead of your true device. If so, it is possible that MIDI is being sent to Windows first, and Windows is in turn routing it to the device output. If so YMMV .. a lot Your device name may be different than my 'yes' device below, the point is make sure MIDIMapper isn't involved for external gear unless necessary. Attached Files (Click to download or enlarge) (Only available when you are logged in) MIDIexternalDriver.jpg (26.35 KB, 140 downloads) I do not work here, but the benefits are still awesome Make your sound your own!

Re: Can't use the ketron sd2 cubanpete #389235 01/08/17 10:00 PM Band-in-a-Box for Windows
Joined: Dec 2007 Posts: 2,444 NSW Australia Keith from Oz Veteran
Keith from Oz Veteran Joined: Dec 2007 Posts: 2,444 NSW Australia	Thanks for your responses. Mario - I'm using Win 7, so the driver issue shouldn't affect me. Bob - Yes, my input & output drivers are set to UM-1, which is my Edirol interface between the computer, Ketron and PC. I've also ensured that the "Use VSTi/DXi Synth" box is not checked. Thank for offering possible solutions. Cheers, Keith

Re: Can't use the ketron sd2 cubanpete #389374 01/09/17 05:05 PM Band-in-a-Box for Windows
Joined: Dec 2007 Posts: 2,444 NSW Australia Keith from Oz Veteran
Keith from Oz Veteran Joined: Dec 2007 Posts: 2,444 NSW Australia	Bump ..... hoping that someone from Support may see it. Cheers, Keith

Re: Can't use the ketron sd2 Keith from Oz #389461 01/10/17 07:39 AM Band-in-a-Box for Windows
Joined: Jun 2000 Posts: 2,493 New Mexico Larry Kehl Veteran
Larry Kehl Veteran Joined: Jun 2000 Posts: 2,493 New Mexico	Why wait here hoping for support to read these multiple, disparate threads on topics from puppies to why computer won't boot since installing BIAB V2 for DOS, JUST EMAIL THEM explain situation and ALSO reference this thread and while you and cubanpete wait we can STILL try to figure this out among us users WHICH REMINDS ME - can you point to a particular factory Demo song I can try to see if I get same drift/timing difference using my various external synths I DO NOT HAVE an SD2 but I do have many others Larry Last edited by Larry Kehl; 01/10/17 07:44 AM. Win10Pro,i9,64GB,2TBSSD+20TBHDDs,1080TI,BIAB'24,Scarlett18i8,Montage7,Fusion 8HD,QS8,Integra7,XV5080,QSR,SC-8850,SPLAT,FL21&others,Komp.14,IK suite&others, just a guitar player-AXE FX III &FM9T, FishmanTP, MIDIGuitar2, GK2/3'sw/GI20

Re: Can't use the ketron sd2 Larry Kehl #389481 01/10/17 09:12 AM Band-in-a-Box for Windows
Joined: Jun 2000 Posts: 2,493 New Mexico Larry Kehl Veteran
Larry Kehl Veteran Joined: Jun 2000 Posts: 2,493 New Mexico	You guys ARE USING ASIO not MME? I just tried this with a factory demo song (in BOTH Win 7 Pro and Win 10 Pro) Style "J~Easy.sty" and it's demo song "Bluebird - J~Easy.sty demo" ALL MIDI tracks except RD's. MIDI routing: computer to a USB MIDI 4x4 unit that goes to my first JL Cooper MSB Rev 2 MIDI patch bay that feeds my second JL Cooper MSB Rev 2 MIDI patch bay then finally out to an Edirol SC-8850 And initially the RD's were lagging badly - until I remembered to check - I still had MME on! As soon as I used an ASIO driver (I tried both my M-audio FW 410 native driver and the ASIO4ALL driver) timing was good even at 512 samples (buffer size). Routing to a few other units (all set to GM) no timing issues (XV-5080, Integra 7, QSR, Fantom XR, Montage 7, Alesis Fusion) all on different ports or different MIDI patch bays even thru multiple patch bays (which adds around ~3-5ms depending delay anyway) Good Luck Larry Win10Pro,i9,64GB,2TBSSD+20TBHDDs,1080TI,BIAB'24,Scarlett18i8,Montage7,Fusion 8HD,QS8,Integra7,XV5080,QSR,SC-8850,SPLAT,FL21&others,Komp.14,IK suite&others, just a guitar player-AXE FX III &FM9T, FishmanTP, MIDIGuitar2, GK2/3'sw/GI20

Re: Can't use the ketron sd2 cubanpete #389488 01/10/17 09:54 AM Band-in-a-Box for Windows
Joined: May 2002 Posts: 7,411 Victoria, BC Andrew - PG Music PG Music Staff
Andrew - PG Music PG Music Staff Joined: May 2002 Posts: 7,411 Victoria, BC	Originally Posted By: cubanpete Hi gentlemen, I have mention this issue before with no much help. So now I'll ask if any one using the Ketron SD2 or other external sound module have the same problem with playing the midi out of sync in relation to real drums or real tracks. If the issue has been resolved, pleas let me know. This is happening after the 2017 version installation. Please help with this. I use the Ketron in many of my pieces. Thanks Mike B. Can you go to Audio \| Drivers/Settings, and try adjusting the 'Offset' value. Does that make a difference? Andrew PG Music Inc.

Re: Can't use the ketron sd2 Larry Kehl #389534 01/10/17 01:58 PM Band-in-a-Box for Windows
Joined: Aug 2007 Posts: 2,269 Florida, USA cubanpete OP Veteran
OP cubanpete Veteran Joined: Aug 2007 Posts: 2,269 Florida, USA	hi Larry the idea of posting this in the forum is that more people would see it thus more chances of a response other than just e-mailing to support. I've been using Win 7 64 for awhile and MME since 2007 with no issues whatsoever. Andrew I'll try your suggestion next. Thanks to all Mike B. Music should be part of your life http://www.soundclick.com/blackcatjazzcafeband

Re: Can't use the ketron sd2 cubanpete #389586 01/10/17 05:39 PM Band-in-a-Box for Windows
Joined: Jun 2000 Posts: 2,493 New Mexico Larry Kehl Veteran
Larry Kehl Veteran Joined: Jun 2000 Posts: 2,493 New Mexico	Mike Apologies - I was painting you and Keith with same brush he sounded like (actual said) he WAS waiting for support to jump in here. good luck Larry Win10Pro,i9,64GB,2TBSSD+20TBHDDs,1080TI,BIAB'24,Scarlett18i8,Montage7,Fusion 8HD,QS8,Integra7,XV5080,QSR,SC-8850,SPLAT,FL21&others,Komp.14,IK suite&others, just a guitar player-AXE FX III &FM9T, FishmanTP, MIDIGuitar2, GK2/3'sw/GI20

Re: Can't use the ketron sd2 cubanpete #389600 01/10/17 11:03 PM Band-in-a-Box for Windows
Joined: Dec 2007 Posts: 2,444 NSW Australia Keith from Oz Veteran
Keith from Oz Veteran Joined: Dec 2007 Posts: 2,444 NSW Australia	I think I may have a solution. I've messaged Cuban Pete and asked him to see if it works for him. if he concurs I'll post it here. Cheers, Keith

Re: Can't use the ketron sd2 Keith from Oz #389653 01/11/17 07:44 AM Band-in-a-Box for Windows
Joined: Jun 2000 Posts: 2,493 New Mexico Larry Kehl Veteran
Larry Kehl Veteran Joined: Jun 2000 Posts: 2,493 New Mexico	ANDREW jump in an correct. I have to confess I never played with the offset becasue I have never needed to, still don’t. But here's what I've found (Andrew if he's still around can correct in PLAIN ENGLISH) Frankly "offset" is not as well explained in the help file as it could have been "Offset," in the Help file says: " Offset in MS This is not a setting that gets set automatically. It defaults to zero. This allows you to adjust the timing that the sound card plays audio in relation to MIDI. Normally you'd leave this at zero, but if you need to fine tune the synchronization of audio to MIDI you could try changing this setting." OK what is NOT explicitly stated, which I think would help clarify in the Help file, is that the "offset" can take on BOTH POSITIVE and NEGATIVE values. Here's what I found When using MME: Using a negative values holds the sound card audio (e.g., a RD 'beat") back by that amount of milliseconds, while the MIDI note-on data leads. I used external MIDI module so as not to confuse/confound this with softsynth latency issues/topics. using a a zero (0) value (which moves nothing in time) shows the built-in delta between ability to get wav data into the sound card and MIDI note-on data pulse out. Using a positive values pushes the sound card audio (e.g., a RD 'beat') ahead of, it leads, the MIDI note-on. In my mind, this has to mean that a positive offset DELAYs the MIDI note-on data package from being sent, because you can't trigger the sound card audio any faster than the audio driver & electronics can "fire" irrespective of when sent. Try it. Put a RD (audio) with just a MIDI BASS (to an external module) and set offset -500 then +500 so you can really hear time delta when setting it negative vice positive. When using ASIO: It makes no difference (in my case - at least not when using an external audio card). But there is no real point to retarding or advancing timing (funny - who remembers points, dwell meters, timing lights, timing marks, TDC - LOL) ASIO audio relative to MIDI data because the whole point of ASIO is to allow closer timing of MIDI note-on triggering sound (generating audio) compared to information that is already in audio form (e.g., playing along using MIDI keyboard triggering a soft synth while listing to an MP3 or DAW, already generated, audio in near sync/minimal delay) . hot air off Larry Win10Pro,i9,64GB,2TBSSD+20TBHDDs,1080TI,BIAB'24,Scarlett18i8,Montage7,Fusion 8HD,QS8,Integra7,XV5080,QSR,SC-8850,SPLAT,FL21&others,Komp.14,IK suite&others, just a guitar player-AXE FX III &FM9T, FishmanTP, MIDIGuitar2, GK2/3'sw/GI20

Re: Can't use the ketron sd2 Larry Kehl #389662 01/11/17 10:03 AM Band-in-a-Box for Windows
Joined: Dec 2003 Posts: 604 Philly PhillyJazz Journeyman
PhillyJazz Journeyman Joined: Dec 2003 Posts: 604 Philly	My SD4 got RUINED by the last ROM update, and it is ONLY with BIAB. Ketron was ZERO help. I did find a workaround using a different MIDI in port for recording, but it was not just out of sync... it was STUTTERING with a horrendous noise. Was told not to rollback. I switched to the SD1000 which doesn't have that problem and now use my SD4 for just live performance. Great sounds... best in the biz, but a small Italian company is not what one looks to for support, especially if it only affects one program (even if it is the best program in the universe.) Jan - 12 Core AMD Ryzen 9 3900X 32GB DDR4 Win 10 64-bit Samsung m.2 SSD Boot drive,other SSD internal and USB drives. MOTO 2 Ketron SD4,SD1000 Yamaha RX-v381amp VB-Audio virtual cables

Re: Can't use the ketron sd2 Larry Kehl #389693 01/11/17 02:01 PM Band-in-a-Box for Windows
Joined: Aug 2011 Posts: 10,796 Winston Salem, NC USA Jim Fogle Veteran
Jim Fogle Veteran Joined: Aug 2011 Posts: 10,796 Winston Salem, NC USA	I believe there have been a few posts where, after upgrading, MS Offset strangely acquired a value. Returning the value to the zero (0) default "fixed" latency issues. Jim Fogle - 2025 BiaB (Build 1128) RB (Build 5) - Ultra+ PAK DAWs: Cakewalk by BandLab (CbB) - Standalone: Zoom MRS-8 Laptop: i3 Win 10, 8GB ram 500GB HDD Desktop: i7 Win 11, 12GB ram 256GB SSD, 4 TB HDD Music at: https://fogle622.wix.com/fogle622-audio-home

Re: Can't use the ketron sd2 Andrew - PG Music #389694 01/11/17 02:04 PM Band-in-a-Box for Windows
Joined: Dec 2007 Posts: 2,444 NSW Australia Keith from Oz Veteran
Keith from Oz Veteran Joined: Dec 2007 Posts: 2,444 NSW Australia	Well I'm please to report that Mike & I have solved our latency problem, thanks to guidance from Andrew Originally Posted By: Andrew - PG Music Can you go to Audio \| Drivers/Settings, and try adjusting the 'Offset' value. Does that make a difference? As Andrew suggested, I changed the Audio Settings offset to 100mS (which also changes the Audio Latency to 100mS) and this allowed the Real tracks & MIDI to align. Thanks Andrew, and thanks to everyone that chimed in with suggestions. I have a couple more issues, but I'll start a new subject for them. Attached Files (Click to download or enlarge) (Only available when you are logged in) Offset.jpg (71.03 KB, 27 downloads) Cheers, Keith

Go To

Moderated by Andrew - PG Music, Callie - PG Music, Catherine, Jeff Yankauer, PeterGannon, pgmoderation

Link Copied to Clipboard

ChatPG

Ask sales and support questions about Band-in-a-Box using natural language.

ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.

PG Music News

July 01, 2025

Video: Band-in-a-Box® 2025 for Mac®: VST3 Plugin Support

Band-in-a-Box® 2025 for Mac® now includes support for VST3 plugins, alongside VST and AU. Use them with MIDI or audio tracks for even more creative possibilities in your music production.

Band-in-a-Box® 2025 for Macs®: VST3 Plugin Support

Video: Band-in-a-Box® 2025 for Mac®: Using VST3 Plugins

Join the conversation on our forum.

June 30, 2025

Band-in-a-Box 2025 for Mac Videos

With the release of Band-in-a-Box® 2025 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll also keep this forum post updated so you can easily find all the latest videos in one convenient spot.

From overviews of new features and walkthroughs of the 202 new RealTracks, to highlights of XPro Styles PAK 8, Xtra Styles PAKs 18, the 2025 49-PAK, and in-depth tutorials — you’ll find everything you need to explore what’s new in Band-in-a-Box® 2025.

Reference this forum post for One-Stop Shopping of our Band-in-a-Box® 2025 Mac Videos — we’ll be adding more videos as they’re released!

June 28, 2025

Band-in-a-Box 2025 for Mac is Here!

Band-in-a-Box^® 2025 for Mac is here, packed with major new features and an incredible collection of available new content! This includes 202 RealTracks (in Sets 449-467), plus 20 bonus Unreleased RealTracks in the 2025 49-PAK. There are new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 4, two new sets of “RealDrums Stems,” XPro Styles PAK 8, Xtra Styles PAK 19, and more!

Special Offers
Upgrade to Band-in-a-Box® 2025 for Mac with savings of up to 50% on most upgrade packages during our special—available until July 31, 2025! Visit our Band-in-a-Box^® packages page for all the purchase options available.

2025 Free Bonus PAK & 49-PAK Add-ons
We've packed our Free Bonus PAK & 49-PAK with some incredible Add-ons! The Free Bonus PAK is automatically included with most Band-in-a-Box^® for Mac 2025 packages, but for even more Add-ons (including 20 Unreleased RealTracks!) upgrade to the 2025 49-PAK for only $49. You can see the full lists of items in each package, and listen to demos here.

If you have any questions, feel free to connect with us directly—we’re here to help!

May 21, 2025

Band-in-a-Box 2025 Italian Version is Here!

Cari amici
È stata aggerate la versione in Italiano del programma più amato dagli appassionati di musica, il nostro Band-in-a-Box.
Questo è il link alla nuova versione 2025.

Di seguito i link per scaricare il pacchetti di lingua italiana aggiornati per Band-in-a-Box e RealBand, anche per chi avesse già comprato la nuova versione in inglese.

Band-in-a-Box 2025 - Italiano
RealBand 2025 - Italiano

April 15, 2025

Band-in-a-Box 2025 French Version is Here!

Bonjour à tous,

Band-in-a-Box^® 2025 pour Windows est disponible en Français.
Le téléchargement se fait à partir du site PG Music

Pour ceux qui auraient déjà acheté la version 2025 de Band-in-a-Box (et qui donc ont une version anglaise), il est possible de "franciser" cette version avec les patchs suivants:

BIAB 2025 - francisation
RealBand 2025 - francisation

Voilà, enjoy!

April 14, 2025

Band-in-a-Box 2025 German Version is Here!

Band-in-a-Box 2025 für Windows Deutsch ist verfügbar!

Die deutsche Version Band-in-a-Box^® 2025 für Windows ist ab sofort verfügbar!

Alle die bereits die englische Version von Band-in-a-Box und RealBand 2024 installiert haben, finden hier die Installationsdateien für das Sprachenupdate:

https://nn.pgmusic.com/pgfiles/languagesupport/deutsch2025.exe
https://nn.pgmusic.com/pgfiles/languagesupport/deutsch2025RB.exe

March 19, 2025

Update Your Band-in-a-Box® 2025 to Build 1128 for Windows Today!

Already using Band-in-a-Box 2025 for Windows®? Download Build 1128 now from our Support Page to enjoy the latest enhancements and improvements from our team.

Stay up to date—get the latest update now!

More News