I just got my HP laptop assembled, started again, but the same old problems started. Unable to use Internet Explorer--it keeps shutting down. Can't update the Windows Updates. Used Iobits Security 360 which did download the updates. Then after a restart it began continuous rebooting without starting. So I'm finished with this laptop, and will donate it to a computer recycling center in our area.

But I learned how to open and close it and get the cover back on.