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Joined: Sep 2006
Posts: 2,312
PG Music Staff
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PG Music Staff
Joined: Sep 2006
Posts: 2,312 |
We are excited to be adding two new people to our Customer Service Team here at PG Music: Deryk & Yutaro!
You'll soon see them popping up here in the Forum - they're already answering your calls, emails, and online chats (when you use the Live Help feature...)
Welcome to the team Deryk & Yutaro!
Callie
Marketing Representative
PG Music Inc.
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BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Joined: Apr 2013
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BIAB 2025:RB 2025, Latest builds: Dell Optiplex 7040 Desktop; Windows-10-64 bit, Intel Core i7-6700 3.4GHz CPU and 16 GB Ram Memory.
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Joined: Dec 2000
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Welcome aboard, Deryk and Yutaro. Looking forward to your inputs and contributions to this great company.
John Laptop-HP Omen I7 Win11Pro 32GB 2x2TB, 1x4TB SSD Desktop-ASUS-I7 Win10Pro 32GB 2x1.5TB, 2x2TB, 1x4TB SATA BB2025/UMC404HD/Casios/Cakewalk/Reaper/Studio One/MixBus/Notion/Finale/Dorico/Noteworthy/NI/Halion/IK http://www.sus4chord.com
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Joined: Jan 2010
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Expert
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Expert
Joined: Jan 2010
Posts: 1,492 |
Welcome also from an oversea's point of view.
Desktop; i7-2600k, 8 GB mem., Win 10 Pro, BIAB 2017; RB 2017 - latest build
Laptop: i5-2410M, 4 GB mem, Win 10 Pro, BIAB 2017; RB 2017 - latest build
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Joined: Dec 2003
Posts: 22,862
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When you are at the checkout line and they ask if you found everything say "Why, are you hiding stuff?"
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Joined: Jun 2012
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Welcome to the great team.
BIAB & RB2025 Win.(Audiophile), Sonar Platinum, Cakewalk by Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Kontakt, Focusrite 18i20, KetronSD2, NS40M Monitors, Pioneer Active Monitors, AKG K271 Studio H'phones
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Joined: Dec 2003
Posts: 8,987
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A hardy welcome from Oklahoma, a Southern Province. You are joining the best Customer Support Team on the planet (possibly the universe. The jury is still out).
Donny
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Joined: Jan 2010
Posts: 154
Apprentice
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Apprentice
Joined: Jan 2010
Posts: 154 |
Welcome aboard, Deryk and Yutaro, and all the best for your new job!
Cheers from Italy!
Antonio
I muri sono creature... scontrose
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Joined: Aug 2011
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Welcome Deryk and Yutaro,
You've joined a company that provides world class customer service, I hope you enjoy the experience.
Jim Fogle - 2025 BiaB (Build 1128) RB (Build 5) - Ultra+ PAK DAWs: Cakewalk by BandLab (CbB) - Standalone: Zoom MRS-8 Laptop: i3 Win 10, 8GB ram 500GB HDD Desktop: i7 Win 11, 12GB ram 256GB SSD, 4 TB HDD Music at: https://fogle622.wix.com/fogle622-audio-home
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Joined: Dec 2011
Posts: 15,206
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Joined: Dec 2011
Posts: 15,206 |
Welcome to what I would think is a great gig!
J&B
Our albums and singles are on Spotify, Apple Music, Amazon Music, YouTube Music, Pandora and more. If interested search on Janice Merritt. Thanks! Our Videos are here on our website.
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Joined: Jul 2000
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Welcome. I think you will find that the team you joined is one of the happiest and most professional you could have landed a job with.
Notes
Bob "Notes" Norton  Norton Music
https://www.nortonmusic.com
100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
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Joined: May 2000
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Anyone else notice it's been 3 or 4 days and they have yet to say 'hi'? Are they still in the training/orientation or? Throw them in here, we're not so bad. Welcome, Deryk and Yutaro
I do not work here, but the benefits are still awesome
Make your sound your own!
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Joined: Dec 2000
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Posts: 12,668 |
Yes, we need to see their forum avatars.
John Laptop-HP Omen I7 Win11Pro 32GB 2x2TB, 1x4TB SSD Desktop-ASUS-I7 Win10Pro 32GB 2x1.5TB, 2x2TB, 1x4TB SATA BB2025/UMC404HD/Casios/Cakewalk/Reaper/Studio One/MixBus/Notion/Finale/Dorico/Noteworthy/NI/Halion/IK http://www.sus4chord.com
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Joined: May 2000
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Now you put added pressure on them  (I thought I probably added enough)
I do not work here, but the benefits are still awesome
Make your sound your own!
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Joined: Sep 2009
Posts: 1,055
Productor Musical
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Productor Musical
Joined: Sep 2009
Posts: 1,055 |
Welcome from this Spanish corner, Deryk and Yutaro, there is sure you will enjoy great times and experiences as members of this superb team. In fact, like me, you will feel at home.
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Joined: Feb 2017
Posts: 3
PG Music Staff
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PG Music Staff
Joined: Feb 2017
Posts: 3 |
Hello everyone!
Thank you for the warm welcome. Definitely excited to be working alongside a group of like-minded musical individuals and connecting with PG Music's wonderful customers. Freshly out of training and ready to begin this musical journey!
Yutaro
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Youkosu, Yutaro. Great group you've joined there.
Regards,
Bob
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Joined: Feb 2017
Posts: 3,414
PG Music Staff
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PG Music Staff
Joined: Feb 2017
Posts: 3,414 |
Hello all,
Thank you for the warm greeting everyone! I'm very excited to have become part of the PG Music team and be a member of this amazing community of musicians here. As I'm just wrapping up my training, I'm getting ready to dive head-first into new musical knowledge!
Best to all,
Deryk
Last edited by Deryk_PGMusic; 02/15/17 09:32 AM.
Cheers,
Deryk
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Holiday Weekend Hours
Our Customer Service hours this weekend are as follows:
Friday, April 18: 8:00 - 4:00
Saturday, April 19: closed
Sunday, April 20: closed
Monday, April 21: Regular hours
Thank you!
Band-in-a-Box 2025 French Version is Here!
Bonjour à tous,
Band-in-a-Box® 2025 pour Windows est disponible en Français.
Le téléchargement se fait à partir du site PG Music
Pour ceux qui auraient déjà acheté la version 2025 de Band-in-a-Box (et qui donc ont une version anglaise), il est possible de "franciser" cette version avec les patchs suivants:
BIAB 2025 - francisation
RealBand 2025 - francisation
Voilà, enjoy!
Band-in-a-Box 2025 German Version is Here!
Update Your Band-in-a-Box® 2025 to Build 1128 for Windows Today!
Already using Band-in-a-Box 2025 for Windows®? Download Build 1128 now from our Support Page to enjoy the latest enhancements and improvements from our team.
Stay up to date—get the latest update now!
Update to RealBand® 2025 Build 5 Windows Today!
Already using RealBand® 2025 for Windows®? Download Build 5 now from our Support Page to ensure you have the latest enhancements and improvements from our team.
Get the latest update today!
PowerTracks Pro Audio 2025 for Windows is Here!
PowerTracks Pro Audio 2025 is here! This new version introduces many features, including VST3 support, the ability to load or import a .FLAC file, a reset option for track height in the Tracks window, a taller Timeline on the Notation window toolbar, new freeze buttons in the Tracks window, three toolbar modes (two rows, single row, and none), the improved Select Patch dialog with text-based search and numeric patch display, a new button in the DirectX/VST window to copy an effects group, and more!
First-time packages start at only $49. Already a PowerTracks Pro Audio user? Upgrade for as little as $29!
www.pgmusic.com/powertracks.htm
Video: Summary of the New Band-in-a-Box® App for iOS®
Join Tobin as he takes you on a tour of the new Band-in-a-Box® app for iOS®! Designed for musicians, singer-songwriters, and educators, this powerful tool lets you create, play, and transfer songs effortlessly on your iPhone® or iPad®—anytime, anywhere.
Band-in-a-Box® for iOS® :Summary video.
Check out the forum post for more information.
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