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Joined: Sep 2006
Posts: 2,312
PG Music Staff
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PG Music Staff
Joined: Sep 2006
Posts: 2,312 |
We are excited to be adding two new people to our Customer Service Team here at PG Music: Deryk & Yutaro!
You'll soon see them popping up here in the Forum - they're already answering your calls, emails, and online chats (when you use the Live Help feature...)
Welcome to the team Deryk & Yutaro!
Callie
Marketing Representative
PG Music Inc.
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Joined: Jul 2000
Posts: 27,509
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Joined: Jul 2000
Posts: 27,509 |
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
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Joined: Apr 2013
Posts: 8,849
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Joined: Apr 2013
Posts: 8,849 |
BIAB 2025:RB 2025, Latest builds: Dell Optiplex 7040 Desktop; Windows-10-64 bit, Intel Core i7-6700 3.4GHz CPU and 16 GB Ram Memory.
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Joined: Dec 2000
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Welcome aboard, Deryk and Yutaro. Looking forward to your inputs and contributions to this great company.
John Laptop-HP Omen I7 Win11Pro 32GB 12TB SSD Desktop-ASUS-I7 Win10Pro 32GB 12TB SATA BB2026/UMC204HD&404HD/Casios/Cakewalk/Reaper/Studio One/Notion/Dorico/Noteworthy/NI/Halion/IK http://www.sus4chord.com (under rehosting/construction)
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Joined: Jan 2010
Posts: 1,492
Expert
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Expert
Joined: Jan 2010
Posts: 1,492 |
Welcome also from an oversea's point of view.
Desktop; i7-2600k, 8 GB mem., Win 10 Pro, BIAB 2017; RB 2017 - latest build
Laptop: i5-2410M, 4 GB mem, Win 10 Pro, BIAB 2017; RB 2017 - latest build
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Joined: Dec 2003
Posts: 24,551
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Posts: 24,551 |
Back in my day the only time we started panic buying was when the bartender shouted "last call"!
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Joined: Jun 2012
Posts: 21,073
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Joined: Jun 2012
Posts: 21,073 |
Welcome to the great team.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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Joined: Dec 2003
Posts: 8,987
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Joined: Dec 2003
Posts: 8,987 |
A hardy welcome from Oklahoma, a Southern Province. You are joining the best Customer Support Team on the planet (possibly the universe. The jury is still out).
Donny
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Joined: Jan 2010
Posts: 154
Apprentice
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Apprentice
Joined: Jan 2010
Posts: 154 |
Welcome aboard, Deryk and Yutaro, and all the best for your new job!
Cheers from Italy!
Antonio
I muri sono creature... scontrose
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Joined: Aug 2011
Posts: 11,014
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Joined: Aug 2011
Posts: 11,014 |
Welcome Deryk and Yutaro,
You've joined a company that provides world class customer service, I hope you enjoy the experience.
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Joined: Dec 2011
Posts: 16,067
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Joined: Dec 2011
Posts: 16,067 |
Welcome to what I would think is a great gig!
J&B
Our albums and singles are on Spotify, Apple Music, Amazon Music, YouTube Music, Pandora and more. If interested search on Janice Merritt. Thanks! Our Videos
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Joined: Jul 2000
Posts: 6,493
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Joined: Jul 2000
Posts: 6,493 |
Welcome. I think you will find that the team you joined is one of the happiest and most professional you could have landed a job with.
Notes
Bob "Notes" Norton  Norton Music
https://www.nortonmusic.com
100% MIDI Super-Styles recorded by live, pro, studio musicians for a live groove
& Fake Disks for MIDI and/or RealTracks
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Joined: May 2000
Posts: 22,549
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Joined: May 2000
Posts: 22,549 |
Anyone else notice it's been 3 or 4 days and they have yet to say 'hi'? Are they still in the training/orientation or? Throw them in here, we're not so bad. Welcome, Deryk and Yutaro
I do not work here, but the benefits are still awesome
Make your sound your own!
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Joined: Dec 2000
Posts: 12,840
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Veteran
Joined: Dec 2000
Posts: 12,840 |
Yes, we need to see their forum avatars.
John Laptop-HP Omen I7 Win11Pro 32GB 12TB SSD Desktop-ASUS-I7 Win10Pro 32GB 12TB SATA BB2026/UMC204HD&404HD/Casios/Cakewalk/Reaper/Studio One/Notion/Dorico/Noteworthy/NI/Halion/IK http://www.sus4chord.com (under rehosting/construction)
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Joined: May 2000
Posts: 22,549
Veteran
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Veteran
Joined: May 2000
Posts: 22,549 |
Now you put added pressure on them  (I thought I probably added enough)
I do not work here, but the benefits are still awesome
Make your sound your own!
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Joined: Sep 2009
Posts: 1,055
Productor Musical
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Productor Musical
Joined: Sep 2009
Posts: 1,055 |
Welcome from this Spanish corner, Deryk and Yutaro, there is sure you will enjoy great times and experiences as members of this superb team. In fact, like me, you will feel at home.
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Joined: Feb 2017
Posts: 3
PG Music Staff
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PG Music Staff
Joined: Feb 2017
Posts: 3 |
Hello everyone!
Thank you for the warm welcome. Definitely excited to be working alongside a group of like-minded musical individuals and connecting with PG Music's wonderful customers. Freshly out of training and ready to begin this musical journey!
Yutaro
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Joined: Apr 2010
Posts: 5,139
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Joined: Apr 2010
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Youkosu, Yutaro. Great group you've joined there.
Regards,
Bob
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Joined: Feb 2017
Posts: 3,414
PG Music Staff
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PG Music Staff
Joined: Feb 2017
Posts: 3,414 |
Hello all,
Thank you for the warm greeting everyone! I'm very excited to have become part of the PG Music team and be a member of this amazing community of musicians here. As I'm just wrapping up my training, I'm getting ready to dive head-first into new musical knowledge!
Best to all,
Deryk
Last edited by Deryk_PGMusic; 02/15/17 09:32 AM.
Cheers,
Deryk
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Update to Build 10 of RealBand® 2026 for Windows®!
If you're already using RealBand 2026 for Windows, download build 10 to get all the latest additions and enhancements.
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PowerTracks Pro 2026 for Windows is Here!
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Tablature now includes a “Save bends when saving XML” option for improved compatibility with PG Music tools. Plus, you can instantly match all track heights with a simple Ctrl-release after resizing, and Add2 chords from MGU/SGU files are now fully supported... and more!
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Time really is running out! Save up to 50% on Band-in-a-Box® 2026 for Windows® upgrades and receive a FREE Bonus PAK—only when you order by 11:59 PM PST on Thursday, January 15, 2026!
We've added many major new features and new content in a redesigned Band-in-a-Box® 2026 for Windows®!
Version 2026 introduces a modernized GUI redesign across the program, with updated toolbars, refreshed windows, smoother workflows, and a new Dark Mode option. There’s also a new side toolbar for quicker access to commonly used windows, and the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, making it easier to customize your workspace.
Another exciting new addition is the new AI-Notes feature, which can transcribe polyphonic audio into MIDI. You can view the results in notation or play them back as MIDI, and choose whether to process an entire track or focus on specific parts like drums, bass, guitars/piano, or vocals. There's over 100 new features in Band-in-a-Box® 2026 for Windows®.
There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
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Good news! You still have time to upgrade to the latest version of Band-in-a-Box® for Windows® and save. Our Band-in-a-Box® 2026 for Windows® special now runs through January 15, 2025!
We've packed Band-in-a-Box® 2026 with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can process an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
There are over 100 new features in Band-in-a-Box® 2026 for Windows®.
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Upgrade to Band-in-a-Box® 2026 for Windows® today! Check out the Band-in-a-Box® packages page for all the purchase options available.
Happy New Year!
Thank you for being part of the Band-in-a-Box® community.
Wishing you and yours a very happy 2026—Happy New Year from all of us at PG Music!
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