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Band-in-a-Box for Windows
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Joined: Dec 2003
Posts: 728
Journeyman
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OP
Journeyman
Joined: Dec 2003
Posts: 728 |
I have the latest updates to my BIAB EP (462), RealBand, and RealTracks. Lately I've been experiencing a loss of audio after editing a song file and trying to play it. The cursor moves but there's no sound. Doesn't happen all the time. But I have to save and restart BIAB to get my audio back. I have a TC Helicon interface running ASIO. Any ideas or similar experiences.
Thanks,
Rob
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Band-in-a-Box for Windows
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Joined: May 2001
Posts: 2,272
Veteran
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Veteran
Joined: May 2001
Posts: 2,272 |
Rob:
Sorry you haven't gotten much response on your problem. I suspect that it's "specific" and possibly no one else is running the TCH interface.
Have you tried just running BIAB with one of the default MIDI and/or Synthesizer outputs (under Options > MIDI/Audio driver setup)?
Also, is it possible that it's the specific song file you're working on?
Perhaps try one of the sample files in the C:\bb folder and see if you get the same issue.
You could also try the excellent PGMusic Live Help and see if they can point you in the right direction.
Wish I could be more help.
Good luck!
LLOYD S
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Band-in-a-Box for Windows
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Joined: Dec 2003
Posts: 24,523
Veteran
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Veteran
Joined: Dec 2003
Posts: 24,523 |
Rob, isn't TC Helicon a vocal harmonizer and not an audio interface? That might be your problem but I don't know for sure.
Try running your on board sound card (audio interface) and see what happens. If it runs ok then the problem is with the TC Helicon. If so then you may need to invest in a audio interface.
The bumper sticker said "I'm a veterinarian, therefore I can drive like an animal".
Suddenly I realized how many proctologists are on the road.
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Band-in-a-Box for Windows
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Joined: Dec 2006
Posts: 1,590
Expert
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Expert
Joined: Dec 2006
Posts: 1,590 |
Yes, please. Tell us more about the TC Helicon interface. Are you using the 3 Extreme as some kind of USB interface? Mine is still in its box as I'm all set up for streaming with my Voicelive 2. We really need more details to help you. I'm about to start integrating the 3 extreme into my live setup, but I'm planning to download wavefiles from BIAB straight into it and use it's internal sequencing to add the vocal effects/guitar effects automation.
Windows 10 Home 20H2 Build 19042.487
BIAB 2021 (Build 818)
Intel(R) Core(TM), i3-4160, CPU @3.60 GHz RAM 16 GB, 64 Bit X64-based processor
Zoom UAC-2 (USB 3 interface-built in midi)
VoiceLive 3 Extreme, Sputnik Valve Condenser Mic
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Band-in-a-Box for Windows
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Joined: Dec 2003
Posts: 728
Journeyman
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OP
Journeyman
Joined: Dec 2003
Posts: 728 |
Thanks for the replies, guys. TC Electronic does indeed make an audio interface, The Desktop Konnekt 6. Which is a firewire audio interface and monitor control. Check it out here: http://www.tcelectronic.com/desktop-konnekt-6/I've had this unit for about six years and it works just fine. I'm running it on a custom built Intel box with a quad-core Intel processor and 8 gigs of ram. OS is MS Vista Ultimate. The problem seems to be more with BIAB than with the interface which I also use with REAPER with no problems. It could be song specific as I've noticed it sometimes when opening a demo song into the BIAB chord window. Could be a buffer thing. I will experiment with BIAB preferences, settings, to see if that makes a difference. Noel suggested using the MME Windows driver instead of the ASIO and see if it makes a difference. I've had the TCH interface a lot longer than I've had the new version of BIAB and it's worked well. So I'm thinking it's some setting in BIAB. Strange no one else has seen this, but all of our systems are different. So as a computer friend of mine likes to say "it could be a million things." LOL Not too comforting, but true. I'll report on here when I find the culprit. And I WILL find it. The TCH setup I have is only one of six we have here, most with custom computers that I built, so I'm a total geek. We run separate systems for Cubase, Sonar Producer, ProTools, and Reaper. I'll find it or die trying. Haha. Thanks again, Rob
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Band-in-a-Box for Windows
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Joined: Dec 2003
Posts: 24,523
Veteran
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Veteran
Joined: Dec 2003
Posts: 24,523 |
Thanx for the information. I learn something new everyday.
I would try MME drivers and see if that clears up the problem. I have read where others have had problems with ASIO drivers and BiaB. Running this test would eliminate that variable.
I do not speak from experience as I have never run ASIO in BiaB. ASIO drivers are for recording (lower latency) and I never record in BiaB. I only record in Sonar.
{edit} - I will add that I had a similar problem a couple years ago with Sonar and my audio interface, a Roland Octa-Capture. That is Sonar would loose contact with my Roland. I had to reboot to return to normal. That was corrected with Win 10 and Sonar upgrades.
Last edited by MarioD; 04/20/17 03:18 PM.
The bumper sticker said "I'm a veterinarian, therefore I can drive like an animal".
Suddenly I realized how many proctologists are on the road.
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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