No, that problem has not been reported by anyone else here. Sorry you're having difficulty.

Yes, do call PG Music Support. They can even connect remotely to your laptop to diagnose the problem.

Good luck.


BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.