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Band-in-a-Box for Windows
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Joined: Jul 2017
Posts: 11
Newbie
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OP
Newbie
Joined: Jul 2017
Posts: 11 |
I have contacted support but so far no reply, so perhaps someone here has the solution.
I got my BiaB Audiophile 2017 on Saturday, had the "BiaB has stopped working" messages when I closed BiaB.
After updating to 466 it now happens when I close some dialog boxes, currently the Midi Options box is a dead cert.
Also, I tried the demos and tried copying what's done on innumerable videos, but all I hear is drums.
PC is a dedicated DAW machine, has other DAWs and music software working for years. All drivers up-to-date, plenty HD space and 12GB RAM.
Any suggestions?
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Band-in-a-Box for Windows
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Joined: Dec 2007
Posts: 1,796
Expert
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Expert
Joined: Dec 2007
Posts: 1,796 |
Could be various things, and if you mail directly to support@pgmusic.com they usually respond quickly.
Are you running from the delivered WD drive? I prefer copying all the Realtracks and Drums folder to a SEPARATE partition or better dedicated internal drive if you don't have a laptop. PS you'll have to readdress the folders' location within BIAB. The original one is my backup.
For starters: a) Run BIAB and Realband as administrator in properties of the corresponding .exe files.. b) run the installers again to begin with. c)dump or better rename the extension of 2 files in the bb folder, interface.bbw, and mysetup.DK. Start BIAB again, but all your settings will be gone.
You could check if your windows is up to date, experienced that to be important these days. Could be a virus killer and firewall are hampering, especially USB externals are seen as potential malware; i had serious problems regarding USB and an audio interface, especially with 2017 Bitdefenders' firewall. F
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Band-in-a-Box for Windows
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Joined: Jul 2017
Posts: 11
Newbie
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OP
Newbie
Joined: Jul 2017
Posts: 11 |
Yes, from the HD. I have a laptop, the reason for paying the extra 100's to get the external HD version was precisely to avoid filling my built-in HD.
What installers?
The description in the manual does not correspond to what I see in the directories of the hard drive.
I'll try the renaming and running as admin.
No virus killer, didn't touch no firewall settings, no internet connection (too slow and unreliable here) so network card drivers are disabled.
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Band-in-a-Box for Windows
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Joined: Jul 2017
Posts: 11
Newbie
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OP
Newbie
Joined: Jul 2017
Posts: 11 |
OK, I renamed mysetup.DK to mysetup_.DK. There was no interface.bbw.
I restarted BiaB as admin. Windows asked if that is OK, I said yes.
BiaB started and asked if I wanted to associate BiaB files with Windows Explorer. Never had that dialog before. I said no.
I opened Midi setup, pressed OK - no change.
"BiaB has stopped working".
I hope Support comes up with some suggestions.
I wanna start playing already!
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Band-in-a-Box for Windows
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Joined: Dec 2000
Posts: 12,852
Veteran
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Veteran
Joined: Dec 2000
Posts: 12,852 |
Even if you are running from the external hard drive, you still need to do a minimal installation. You should find the main installer program in the root folder of the external hard drive. You should run that and you'll be presented with options to either run from the external drive or run from your machine. The installation utility will install the fonts, the DirectX Plugins, Sforzando and Coyote WT, the included PDF driver (if you desire), etc. Then, once everything is installed, I don't think the installer creates a shortcut, so you'll need to do so, but it's the main BIAB program in the BB folder, not the one in the root folder (I think it's BBW.EXE, but I'm not in front of my machine right now). Likewise, create a shortcut for RealBand. Be sure to set them to run as administrator.
You'll need to make sure that your external hard drive always connects with the same drive letter, or things won't work. Also, once you get BIAB and RealBand up and running, you'll need to go specify where the RealTracks/RealDrums are (it will probably prompt you), as well as tell it about your audio and MIDI ports and driver configuration.
Please let use know if you can get it working.
John Laptop-HP Omen I7 Win11Pro 32GB 12TB SSD Desktop-ASUS-I7 Win10Pro 32GB 12TB SATA BB2026/UMC204HD&404HD/Casios/Cakewalk/Reaper/Studio One/Notion/Dorico/Noteworthy/NI/Halion/IK http://www.sus4chord.com (under rehosting/construction)
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Band-in-a-Box for Windows
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Joined: Oct 2008
Posts: 20,676
Veteran
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Veteran
Joined: Oct 2008
Posts: 20,676 |
Just to add to the other comments, the installation program that needs to be run is called "setup.exe" on the root directory of the USB drive (as John has mentioned). It would pay to right-click on this and select "Run as administrator".
MY SONGS...Audiophile BIAB 2026
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Band-in-a-Box for Windows
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Joined: Jul 2017
Posts: 11
Newbie
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OP
Newbie
Joined: Jul 2017
Posts: 11 |
> the installation program that needs to be run is called "setup.exe" on the root directory of the USB drive
That was the final key to the mystery, thank you!
The mannual says it is usually in C:\bb\ but this is not true. It is in the root.
So far the external USB drive is mounting to F: every time.
Everything seems to be working fine as long as I don't select Microsoft GS Wavetable Synth.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Peter Gannon Talks Band-in-a-Box with zplane
zplane recently interviewed Peter Gannon, the founder and creator of Band-in-a-Box, about the software's early days, what sets it apart from AI, how zplane's audio algorithms are used in Band-in-a-Box, and more!
Special thanks to the team at zplane for their continued support.
Check out the full interview here: https://products.zplane.de/blog/peter-gannon-interview-pg-music
Last Chance! The Band-in-a-Box® 2026 for Mac® Special Ends Today (May 31, 2026) at 11:59pm PDT!
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Another exciting new addition is the amazing new AI-Notes feature, which can transcribe polyphonic audio into MIDI. View the results in notation or play them back as MIDI, and choose whether to transcribe an entire track or transcribe specific parts like drums, bass, guitars/piano, or vocals. There's over 100 new features in Band-in-a-Box® 2026 for Mac®.
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Regular hours resume Tuesday, May 19th!
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202 New RealTracks Released with Band-in-a-Box 2026!
With Band-in-a-Box® 2026, we've released 202 incredible new RealTracks (in sets 468-488) in a variety of genres—featuring your most requested styles!
Jazz, Funk & World (Sets 468-475):
Our new jazz, funk & blues RealTracks include a groovin’ collection of RealTracks and RealDrums! These include more requested “soul jazz” RealTracks featuring artists Neil Swainson (bass), Charles Treadway (organ), Brent Mason (guitar), and Wes Little (drums). There are new “smooth jazz” styles (4), which include a RealTracks first: muted trumpet, as well as slick new smooth jazz brushes options for drums. Blues lovers will be thrilled—there are more “classic acoustic blues” styles, including guitar (5), bass (4), and drums (10) with blues master Colin Linden, featuring understated and tasty background acoustic soloing, plus brushes drums and acoustic bass. There are also new electric blues RealTracks, including electric blues with PG favorite Johnny Hiland (3) and soulful electric slide guitar from Colin Linden (4). If you love funk & gospel, there are great new options this year, including gospel organ (3) from Charles Treadway, as well as new funk, tango, and rock ’n’ roll drums (3) and bass (1). And for big, bold arrangements, we have uptempo soul horns (4) featuring a three-part hip horn section with options for a full mix or stems of each individual horn — plus an accompanying rhythm section (4) of drums, bass, guitar, and electric piano!
Rock & Pop (Sets 476–482):
Our new rock & pop RealTracks bring a powerful mix of requested favorites, fresh genres, and modern chart-inspired styles! We have more of our popular “Producer Layered Acoustic Guitars (15)” featuring Band-in-a-Box favorite Brent Mason. We’ve continued our much-requested disco styles (10), and added new Celtic guitar (5) with a more basic, accessible approach than our previous Drop-D or DADGAD offerings. There are also highly requested yacht rock styles (17), inspired by the smooth, polished soft-rock sound of the late ’70s and early ’80s — laid-back grooves, silky electric pianos, warm textures, elegant harmonic movement, and pristine production aesthetics. Fans of heavier styles will love our new glam metal (13), capturing the flashy, high-energy sound of ’80s arena-ready guitar rock. We also have a set of rootsy modern-folk rock (18), with a warm, organic sound combining contemporary folk textures and driving acoustic strumming. And we’ve added lots of new modern pop styles (16) — the kinds of sounds you’re hearing on the radio today, featuring exciting new drums, synths, and cutting-edge RealTracks arrangements.
Country, & Americana (Sets 483–488):
Our new country & Americana RealTracks deliver a rich collection of acoustic, electric, and roots-inspired styles! We have new country pop (9) with legendary guitarist Brent Mason. There is also a potpourri (14) of bouzouki, guitars, banjo, and more, perfect for adding texture and character to contemporary acoustic arrangements. We’ve added funky country guitar (5) with PG favorite Brent Mason, along with classic pedal steel styles (5) featuring steel great Doug Jernigan. There are more country songwriter styles (8) that provide intimate, rootsy foundations for storytelling and modern Americana writing. Finally, we have “background soloing” acoustic guitar (12) with Brent Mason — simpler, but still very tasty acoustic lines designed to sit beautifully behind vocals or act as a subtle standalone solo part.
Check out all the 202 new RealTracks (in sets 468-488)!
And, if you are looking for more, the 2026 49-PAK (for $49) includes an impressive collection of 20 bonus RealTracks, featuring exciting and inspiring additions to add to your RealTracks library. You'll get new country-rhythm guitar styles from PG Music favorites Johnny Hiland and Brent Mason, along with modern-pop grooves that capture today’s radio-ready sound! There are also new indie-folk styles with guitar, bass, 6-string bass used as a high-chording instrument, acoustic guitar, and banjo. Plus, dedicated "cymbal fills" RealDrums provide an added layer that work very well with low-key folky styles with other percussion.
The 2026 49-PAK is loaded with other great new add-ons as well. Learn more about the 2026 49-PAK!
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