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Band-in-a-Box for Windows
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Joined: Mar 2006
Posts: 812
Expert
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OP
Expert
Joined: Mar 2006
Posts: 812 |
Hello,
Im having a tough time getting files to download in the DL manager of BIAB 2017, I've turned off my Anti Virus and I'm still getting>download corrupted....I've downloaded some of these file 4 or 5 times with the same result.....?? thanks, pulling my hair out.
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Band-in-a-Box for Windows
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Joined: Oct 2007
Posts: 2,610
Veteran
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Veteran
Joined: Oct 2007
Posts: 2,610 |
Hi Ed, have you tried to download with Firefox and its add-on DownThemAll? Worked very smoothly on my end.
Just a thought.
Cheers, Mike My Music * Asus ROG Strix G15CF 32 GB DDR4 4TB HDD + 1 TB SSD NVIDIA GeForce RTX 3060 8GB Win 11 AKAI EIE PRO Sound Interface. BIAB/RB 2024 UltraPak Build - Latest
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Band-in-a-Box for Windows
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Joined: Dec 2014
Posts: 697
Journeyman
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Journeyman
Joined: Dec 2014
Posts: 697 |
Whenever you get a corrupted file. Clear the CACHE before re-downloading.
Win 10, 64 bit, love my Lenovo T420, BIAB 2019 (613), RB 2019 (2)
Short term memory is getting shorter.
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Band-in-a-Box for Windows
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Joined: May 2002
Posts: 7,700
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,700 |
You are using the downloadManager in Band-in-a-Box? Does it give you an error message when it tries to install a file, or if not how do you know that the file is corrupt. Or does it just say incomplete? - in that case, you should be able to resume the download. Set your computer so it doesn't go into a sleep mode, in case that is interfering. You might also try setting the maximum simultaneous downloads to 1 and see if that works any better for you (default is 4)
Andrew
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: Jun 2005
Posts: 7,697
Veteran
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Veteran
Joined: Jun 2005
Posts: 7,697 |
I've had the same issue. I know it's corrupt because Firefox says "failed" in the download dropdown and in my dl directory it says it's a PART file whatever that means. I never use any download manager, I just grab each file and dl it. A clue might be the files show a substantial size like 1.3 gigs or whatever so maybe the whole file downloaded but the last little bit was blocked or something.
During testing when it was especially bad, I did everything suggested from clearing the cache to using a different browser and changing dl directories. I managed to finally get everything and sometimes it only took a second try but others it's a struggle like 4 or 5 times as Ed said. This is the first time this has happened since we started downloading stuff years ago.
The only major thing that has changed is my switch to Win 10 last summer so it could be related to that.
Bob
Biab/RB latest build, Win 11 Pro, Ryzen 5 5600 G, 512 Gig SSD, 16 Gigs Ram, Steinberg UR22 MkII, Roland Sonic Cell, Kurzweil PC3, Hammond SK1, Korg PA3XPro, Garritan JABB, Hypercanvas, Sampletank 3, more.
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Band-in-a-Box for Windows
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Joined: Jun 2012
Posts: 3,882
Veteran
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Veteran
Joined: Jun 2012
Posts: 3,882 |
I have given up on Firefox for downloading large files. Try installing and using Chrome as it seems to do downloads better!
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Band-in-a-Box for Windows
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Joined: Mar 2006
Posts: 812
Expert
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OP
Expert
Joined: Mar 2006
Posts: 812 |
Thanks everyone, I am using Chrome, the DL manager doesn't work for me, the files just sit there at 1% for sometimes 7 hours. I don't know what else to do, I choose the DL option instead of the HD because I live in Mexico and I would never receive it, theft in the mail system is very bad. I'm still trying but no luck so far.
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Band-in-a-Box for Windows
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Joined: Dec 2015
Posts: 94
Enthusiast
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Enthusiast
Joined: Dec 2015
Posts: 94 |
Try clearing out your browser's cache, because it may be trying to use the first 1% which has been already downloaded to save you some download time, but it's corrupt so the browser just hangs there doing nothing. Another option is to use a 3rd party download manager like JDownloader, it's free and works really well. It's what I used to download the files when I did a complete reinstall. http://jdownloader.org/
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Band-in-a-Box for Windows
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Joined: Dec 2011
Posts: 280
Apprentice
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Apprentice
Joined: Dec 2011
Posts: 280 |
I have a 100Mbit, Optic Fiber connection, and even with Free Download Manager properly installed and functioning in Chrome, from the 74 downloaded files the UltraPlusPak is made of, 18 were corrupted.
But got everything up and running after download those again.
Perhaps the servers are overworked?
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Band-in-a-Box for Windows
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Joined: Dec 2013
Posts: 1
Newbie
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Newbie
Joined: Dec 2013
Posts: 1 |
I just bought BIAB 2017 in a 3 DVD physical box. All went well for the first two DVDs.
However, on number 3, Windows 7 said that the installer exe file is corrupt.
Has anyone else seen this
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Band-in-a-Box for Windows
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Joined: Aug 2011
Posts: 10,988
Veteran
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Veteran
Joined: Aug 2011
Posts: 10,988 |
I just bought BIAB 2017 in a 3 DVD physical box. All went well for the first two DVDs.
However, on number 3, Windows 7 said that the installer exe file is corrupt.
Has anyone else seen this
Hi Roger D, Welcome to the forum! Your problem reads as though DVD-3 is damaged. I would contact PG Music support using the Live Help button on the top, left of every page. It is difficult, if not impossible to tell how many people have experienced a similiar issue since PG Music offers multiple distribution methods.
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 27,480
Veteran
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Veteran
Joined: Jul 2000
Posts: 27,480 |
Roger, since your problem is added on the end of an old thread about bad downloads, your question might not be widely seen. You might consider starting a new thread. I would not have even read this if Ed weren't a friend.
I get my BIAB via external USB drive, so I can't speak to the DVD version, but I haven't read any other complaints about it.
Oh, and Welcome to the forum. Good luck!
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Joined: Jan 2002
Posts: 1,486
Expert
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Expert
Joined: Jan 2002
Posts: 1,486 |
Hi
All good advice
Some points I would like to add - is that once you have uninstalled the old file -
1. Do a computer disc clean
2. Then shutdown the computer and reboot
3. Clean the CD before installing
I have had the odd occasion when it stayed in the memory and also it doesn't take much to smear the CD sometimes not visible to the naked eye which can throw the reader
These sort of annoying problems sometimes come back to simple answers
jazzman
BIAB - RealBand - 2022
Windows 10 64
Zoo computer with 7i processor- SSD 1TB -2TB HDD
Roland keyboards
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Band-in-a-Box for Windows
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Joined: Jun 2005
Posts: 7,697
Veteran
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Veteran
Joined: Jun 2005
Posts: 7,697 |
Downloads are all about the browser and OS. My post in this thread was last December. After my problems someone told me to forget Firefox and use Edge. I did that and everything went smooth as silk. As a test after I used Edge, I went back to FF (and made sure it was up to date) and got one failure after another.
The problem with all this browser advice is things change on an hourly basis it seems. That's why everybody gets nagged to death about security updates. In the modern world you must do those updates imho even though they also cause you to jump through hoops when it comes to stuff like this.
When you have a download failure again just keep changing browsers until you find one that works and understand it may not work next week. Next week another one may work, and so it goes.
And I'll say it again, if you don't have Win 10, get it. With all that's going on if you're using the internet for anything, you need the latest and greatest.
Bob
Biab/RB latest build, Win 11 Pro, Ryzen 5 5600 G, 512 Gig SSD, 16 Gigs Ram, Steinberg UR22 MkII, Roland Sonic Cell, Kurzweil PC3, Hammond SK1, Korg PA3XPro, Garritan JABB, Hypercanvas, Sampletank 3, more.
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Band-in-a-Box for Windows
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Joined: Dec 2003
Posts: 24,371
Veteran
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Veteran
Joined: Dec 2003
Posts: 24,371 |
This is an interesting thread. I have Win 10 and I keep my Internet computer updated. However I use FireFox and I have had no problems with downloads. I do turn off Defender with I DL so maybe that is the difference? Don't know. The problems with PCs is there are millions of configurations out there and each one is different.It is impossible to test for all of those. YMMV
I haven't lost all of my marbles but there is a small hole in the bag someplace!
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
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Band-in-a-Box for Windows
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Joined: Jun 2012
Posts: 21,040
Veteran
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Veteran
Joined: Jun 2012
Posts: 21,040 |
I'm the same as Mario when it comes to downloading. I only ever use Firefox, and have never had an issue, including some extremely large files from PGM.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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Band-in-a-Box for Windows
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Joined: Jul 2000
Posts: 27,480
Veteran
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Veteran
Joined: Jul 2000
Posts: 27,480 |
I also use Firefox to download the PG Music files, and I don't even have to turn off Windows Defender or Malwarebytes Pro first.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
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