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RealBand
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I often do a pitch or tempo adjustment to my tracks. RB crashes when attempting this with a mono wav. 2016 works perfectly. I reported this in December when it came out and I bought the 17 update. I reported again in May.. and now again in June. How can they not just use the same code in that one instance to fix this? I have to use 2016, wasting my purchase of the upgrade

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For what it's worth, I am using 2017 Build 7 and can not reproduce this issue.

MONO files behave as expected here.
Does the problem happen with more than one file?


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Tom,

Like rharv, I cannot reproduce this either. It works as expected.

My system, settings and process were...

1. mono wav file 16 bit, 44.1 kHz

2. Windows 7

3. MME was my audio driver

4. I clicked on the track and then used CTRL+A to select it

5. Next I right-clicked on the selected track and chose "Audio effects | Pitch shift"


A couple of thoughts that occurred to me...

a) Have you tried running RB in administrator mode? (i.e. right-click on the start-up short cut and select "Run as administrator")

b) As a test, if you are using an ASIO driver, try changing to MME under "Options | Preferences | Audio | Audio driver type" and see if that makes a difference.

Regards,
Noel

Last edited by Noel96; 06/14/17 08:29 AM. Reason: clarifying comments

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RealBand
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I don't think he is using that path Noel, he mentioned Time Stretch (which also works fine here).

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Thanks rharv. I didn't think to try that one. It works fine for me as well. When I ran it, it went ahead and shifted the pitch and stretched the time without a hitch.


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You can uncheck the Time Stretch and just use Pitch Shift if desired.


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I didn't see the reply here. Windows 7 and a high powered computer using Intel processor and 12 GB RAM. I made a video of what happens but basically I import wav file, highlight it, right click and choose the time stretch pitch shift, I disable time stretch and select pitch shift to usually minus 1 . THen I execute it and get the pop ups.. yellow popup upper right says "1 consolidated files to process" and a popup in the middle says "Converting Sample Rate" .. that's where it hangs until I use task manager to close the program, then install RB2016 and execute the above successfully

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also, whomever I chat helped with did indeed reproduce the issue if you can look at the chat transcript

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Is the track indeed consolidated?
If you hover over the left info area a popup with some data should show 1 Event on the track.
If not, try consolidating the track from beginning to end to make it one big 'chunk' of audio.


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