It seems like hardware problem but it does the same with your usb sound device.
You can try Hiren's Boot CD on USB https://www.hiren.info/pages/bootcd-on-usb-disk

https://sourceforge.net/projects/hirenscd2bootableusb/

that has RealTek Audio drivers, so it might tell you if it is a Win10 problem or hardware problem before having to do a factory restore.

EDIT: Or a Win7 Live USB
http://www.intowindows.com/two-ways-to-create-windows-7-live-usb-drive/

Last edited by Pipeline; 08/11/17 05:47 PM.