OK.... lets see if we can get a few answers

The laptop is capable and yeah, I'm pretty sure there's no virus issues. It's likely drivers and settings causing the issue. Once you get them set correctly, it will work just fine.

Be sure your audio diver settings are 16 or 24 bit at 44.1k. You have audio and midi buffers so see where they are set.... write it down and start adjusting them larger to start with .... a little at a time. See if that solves it.


What sound card and driver are you using? If you are using a built in sound card and the default (usually MME) driver, that could be the root of the problem. If you are using the factory setup, I'd suggest heading to the music store and buying something like a USB based Focusrite that runs ASIO drivers. Most music stores have a 30 to 45 day no questions asked 100% return/refund policy if it doesn't work.

Next.... see if there's any other service packs (SP) available and if so, backup the config first, then load the available SP. I have found that some issues with certain software packages have glitches in some but not all functions and a SP upgrade often will fix it. I don't recall the exact software..... might be my Sonar DAW, but running on XP Pro requires at least SP2 to be installed. You can ask PG support what SP level is required for your OS. When in doubt.... just upgrade to the latest SP.

You might also need to have J-Bridge installed. I think.... not 100% sure.... but it bridges things between the 64 bit OS and the 32 bit applications. I don't use it because my DAW is still running a 32 bit OS.

Hope this helps point you in the right direction.

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www.herbhartley.com
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