Hi Rusty,

Glad I could help, thanks for the update!

In case anyone was wondering what happened, we had a rare issue where if something was wrong with someone's DirectX installation, Band-in-a-Box and RealBand would freeze while scanning for DirectX plugins upon opening. The only fix was to reinstall Windows (which obviously nobody wants to tell a customer to do).

So now if an error occurs during that stage of opening Band-in-a-Box or RealBand, that text file is created, which tells the program not to scan for DX plugins next time, so the program can still open and be used.

Sometimes, some other error will occur on bootup, the file gets created, and then the application then won't load DX plugins. As soon as you delete the file, things go back to normal.

Thanks
Kent
PG Music

Last edited by Kent - PG Music; 10/04/17 03:46 PM.