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Band-in-a-Box for Windows
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Joined: Mar 2010
Posts: 25
Enthusiast
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OP
Enthusiast
Joined: Mar 2010
Posts: 25 |
I am trying to update to build 507 but get a pop up denying the install which reads, "This update must be installed to your existing biab 2018 or higher folder". I tried J:\ and C:\ with the same results. On (Dec 2) I installed 2018 onto the PGMusic supplied xternal drive from 2015 (149GB) which was written over with subsequent 2016 and 2017 releases. I also moved some xternal drives around on the usb ports which changed directory paths, in addition because of limited space on the 149gb 2015 drive I purchased a 1TB x-ternal, I then copy pasted all data from the 149gb to the 1tb drive which is now J:\ as opposed to the former K:\ I would like to have my current configuration as a default, How do I correct the drive paths without having to to completely re-install the package that I purchased from the PG website? Thanks and Happy Holidays to All
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Band-in-a-Box for Windows
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Joined: Dec 2007
Posts: 1,796
Expert
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Expert
Joined: Dec 2007
Posts: 1,796 |
I am trying to update to build 507 but get a pop up denying the install which reads, "This update must be installed to your existing biab 2018 or higher folder" .... Had this error (or similar) with recent BIAB and RealBand installers. Got it working just by browsing again to the folders apparently addressed correctly. 507 installed OK, but the latest realband update needed the trick. PS i also have my PG stuff on a different drive than the common C:\bb .. F
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Band-in-a-Box for Windows
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Joined: May 2002
Posts: 7,728
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,728 |
Hi, It doesn't matter what your drive letters are, and it's ok if you copied the bb folder from one drive to another. You don't need to reinstall, you just need to make sure that the path you put in the update patch installer "select destination location" is in fact where Band-in-a-Box 2018 is located. e.g. For me, Band-in-a-Box is in D:\bb. For you, it might be K:\bb or J:\MyStuff\Music\bb, or whatever... 
Andrew
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: Mar 2010
Posts: 25
Enthusiast
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OP
Enthusiast
Joined: Mar 2010
Posts: 25 |
the installer is displaying the correct drive path which is J:\bb but won't install as I indicated in my post Im' stopped by the pop up. How do i post a Gif which I recorded with licecap?
Last edited by tumbaobass; 12/22/17 08:36 AM.
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Band-in-a-Box for Windows
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Joined: May 2002
Posts: 7,728
PG Music Staff
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PG Music Staff
Joined: May 2002
Posts: 7,728 |
Does Band-in-a-Box 2018 actually run from properly (without error) from that location, i.e. if you run J:\bb\bbw.exe ?
(One way to include an image is by clicking "File Manager" in the Post Options area)
Andrew
PG Music Inc.
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Band-in-a-Box for Windows
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Joined: Mar 2010
Posts: 25
Enthusiast
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OP
Enthusiast
Joined: Mar 2010
Posts: 25 |
yes, the program runs from the desktop shortcut icon. Just tried to install the most recent (today) update build with the same results. Also tried the alternate route by browsing to the J:\bb Folder without success
Last edited by tumbaobass; 12/22/17 11:12 AM.
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Band-in-a-Box for Windows
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Joined: Jun 2012
Posts: 21,071
Veteran
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Veteran
Joined: Jun 2012
Posts: 21,071 |
yes, the program runs from the desktop shortcut icon. Where does the desktop shortcut icon point to? It may not be where you believe it is. Right click on it and Select Open File Location. Check that it points to where you expected.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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Band-in-a-Box for Windows
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Joined: Mar 2010
Posts: 25
Enthusiast
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OP
Enthusiast
Joined: Mar 2010
Posts: 25 |
I didn't see this earlier a copy of the J:\bb\dxi folder was outside of the J:\Everything Pak folder which contains the program and data files, therefore the path went to dxi and submitted the results of which I described in my previous post. Don't know if the copy paste faulted or something that I unknowingly did,thanks to those who responded have a Safe and Happy Holiday Season.....
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Happy New Year!
Thank you for being part of the Band-in-a-Box® community.
Wishing you and yours a very happy 2026—Happy New Year from all of us at PG Music!
Season's Greetings!
Wishing everyone a happy, healthy holiday season—thanks for being part of our community!
The office will be closed for Christmas Day, but we will be back on Boxing Day (Dec 26th) at 6:00am PST.
Team PG
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