Previous Thread
Index
Next Thread
Print Thread
Go To
Beginners Forum
Joined: Dec 2017
Posts: 146
L
Apprentice
OP Offline
Apprentice
L
Joined: Dec 2017
Posts: 146
The style is available, because if I close the song and load the style it will play.

I made the song file by entering notes in notation view. I've done this with half a dozen other songs and had no problem getting the styles to play. The only difference I can think if is that this one has 3/4 time.

Could I have accidentally changed some setting that is preventing the styles from playing?

Beginners Forum
Joined: Oct 2008
Posts: 20,561
Veteran
Offline
Veteran
Joined: Oct 2008
Posts: 20,561
Lesley,

I'm not fully following your predicament.

Are you saying that...

1. You load a song style, generate it and then it plays fine.

2. Now when you use notation editor to add a melody and then play the song, only the melody plays?

Did you regenerate the song after writing the melody (this may or may not be necessary depending on what's happened)?

Regards,
Noel

P.S. Also, I don't know if you saw my reply regarding ties in this thread.


MY SONGS...
Audiophile BIAB 2026
Beginners Forum
Joined: Dec 2017
Posts: 146
L
Apprentice
OP Offline
Apprentice
L
Joined: Dec 2017
Posts: 146
Hi Noel,
Yes, only the melody plays when I load a style for the song for which I just entered the melody. Generating it doesn't seem to make any difference.

The style will load, but only the melody plays. I'm thinking I must have changed some setting, or something.

Yes, thank you for your reply about ties. It was very helpful.






Last edited by Lesley55; 12/27/17 08:24 PM.
Beginners Forum
Joined: Oct 2008
Posts: 20,561
Veteran
Offline
Veteran
Joined: Oct 2008
Posts: 20,561
Ahh...

Thanks, Lesley.

Have you checked that the style is actually set as 'Enabled'?

To do this...

1. Right-click on the style name (#1).

2. Select "Style is enabled" (#2).

Note a 'Disabled' style will have an X at the front of its name.

Attached Files (Click to download or enlarge) (Only available when you are logged in)
disabled style.JPG (49.22 KB, 73 downloads)

MY SONGS...
Audiophile BIAB 2026
Beginners Forum
Joined: Dec 2017
Posts: 146
L
Apprentice
OP Offline
Apprentice
L
Joined: Dec 2017
Posts: 146
Unfortunately the style IS enabled, but it still won't play.

I made a recording showing how the style will play with no song loaded, but not when I load the song:

https://youtu.be/IZlAeFL2Q_Y


Styles work with other songs I have entered, or with no song, just not this particular one, Ashokan Farewell.

I'm wondering if it something to do with the fact that my external hard drive that I got when I ordered the UltraPack kept cutting out when I was entering the song, and I had to keep restarting BiaB. I just got BiaB and the external drive last week, and there is a loose connection somewhere. But I had the same problems when I put together my other videos, and did not encounter this problem of the style not playing.

Beginners Forum
Joined: Oct 2008
Posts: 20,561
Veteran
Offline
Veteran
Joined: Oct 2008
Posts: 20,561
Originally Posted By: Lesley55
I'm wondering if it something to do with the fact that my external hard drive that I got when I ordered the UltraPack kept cutting out when I was entering the song, and I had to keep restarting BiaB.


Something like this could create a corrupt file.

As a test, try creating a brand new version of the song from scratch (i.e. using "File | New") and then enter (say) 4 bars of notes. Does this work?


MY SONGS...
Audiophile BIAB 2026
Beginners Forum
Joined: Dec 2000
Posts: 12,844
Veteran
Offline
Veteran
Joined: Dec 2000
Posts: 12,844
First thing I would do is to use the double USB cable and plug it into two USB slots to ensure the drive is getting enough power (not all USB connections are created equal). If you are still getting intermittent response from the USB drive, then you may need to undo the screws on the drive enclosure and see if there is a loose cable connection (they do sometimes come loose in transit - I've had to do this a couple of times in the past).


John

Laptop-HP Omen I7 Win11Pro 32GB 12TB SSD
Desktop-ASUS-I7 Win10Pro 32GB 12TB SATA

BB2026/UMC204HD&404HD/Casios/Cakewalk/Reaper/Studio One/Notion/Dorico/Noteworthy/NI/Halion/IK

http://www.sus4chord.com (under rehosting/construction)
Beginners Forum
Joined: Dec 2017
Posts: 146
L
Apprentice
OP Offline
Apprentice
L
Joined: Dec 2017
Posts: 146
Noel,
I think the file is corrupt. I saved the file as a midi, then imported the melody and chords into a new file, and it worked. But while I was working on the new file the external drive cut out again and the new file became corrupted. It is very frustrating


jford,
I only have one USB outlet on my computer. I've already done the unscrewing and "reseating", as instructed by someone I spoke with on the phone. I can't do it again because one of the screws is stripped.


I have tried sending email, chat and phoning. The email is not answered, the chat tells me to call technical support. I got through once to technical support this morning. The guy on the phone told me to make sure style was enabled (as Noel suggested further up the thread). Before he could suggest anything else we were cut off. I haven't been able to get through since.

I have read all the trouble shooting stuff. The only thing I haven't done is try a new USB cable. I don't have one, so I guess I will have to go out and buy one--probably cost $20 CND.

I'm worried that I'm being charged for all my phone calls, since I think my plan only has free calling within Canada. Every time I call I get a message saying everyone is busy and to call again. The last few times I have called I get a message saying their mail box is full. It would be better if I just got a busy signal since I wouldn't get charged for the call then.

This is getting so it isn't fun any more.

Last edited by Lesley55; 12/28/17 10:27 AM.
Beginners Forum
Joined: Oct 2008
Posts: 20,561
Veteran
Offline
Veteran
Joined: Oct 2008
Posts: 20,561
Lesley,

Could the reason the USB drive cuts out be due to your antivirus software constantly checking the drive when you read/write?

Regards,
Noel


MY SONGS...
Audiophile BIAB 2026
Beginners Forum
Joined: Dec 2017
Posts: 146
L
Apprentice
OP Offline
Apprentice
L
Joined: Dec 2017
Posts: 146
Maybe. How could I check to see if this is happening?

Last edited by Lesley55; 12/28/17 10:38 AM.
Beginners Forum
Joined: Oct 2008
Posts: 20,561
Veteran
Offline
Veteran
Joined: Oct 2008
Posts: 20,561
What is your antivirus software?


MY SONGS...
Audiophile BIAB 2026
Beginners Forum
Joined: Dec 2017
Posts: 146
L
Apprentice
OP Offline
Apprentice
L
Joined: Dec 2017
Posts: 146
I think the problem might have been the cord connecting the external drive to my computer. I replaced it and so far it has worked.

Beginners Forum
Joined: Dec 2017
Posts: 146
L
Apprentice
OP Offline
Apprentice
L
Joined: Dec 2017
Posts: 146
No, it turns out it wasn't the cord. The external drive just seems to be unstable. I have given up and installed the complete program on my work laptop, which has lots of room. I made sure everything stayed perfectly still while it installed from the external drive, and it worked.

But now I have to bring my work laptop back and forth from work every day so I can work on BiaB nights and weekends.

I'll try calling again next week. Do external drives simply not work if you are holding a computer in your lap? The external drive was on a table beside me, but it was attached to my laptop by a cord, and the cord moves when the laptop does.

Beginners Forum
Joined: Oct 2008
Posts: 20,561
Veteran
Offline
Veteran
Joined: Oct 2008
Posts: 20,561
Lesley,

Sometimes USB drives are faulty. There have been a couple of instances of this on the forums and PG Music have looked after the people involved.

I suggest you contact Sales staff and send them the URL of this thread.

Regards,
Noel


MY SONGS...
Audiophile BIAB 2026
Previous Thread
Next Thread
Go To

Moderated by  Andrew - PG Music, PeterGannon 

Link Copied to Clipboard
ChatPG

Ask sales and support questions about Band-in-a-Box using natural language.

ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.

PG Music News
Band-in-a-Box 2026 for Mac is Here!

Band-in-a-Box® 2026 for Mac is here and it is packed with major new features! There’s a new modern look, a GUI redesign to all areas of the program including toolbars, windows, workflow and more. There’s a Multi-view layout for organizing multiple windows. A standout addition is the powerful AI-Notes feature, which uses AI neural-net technology to transcribe polyphonic audio into MIDI—entire mixes or individual instruments—making it easy to study, view, and play parts from any song. And that’s just the beginning—there are over 100 new features in this exciting release.

Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!

Special Offers
Upgrade to Band-in-a-Box® 2026 for Mac and save up to 50% on most upgrade packages during our special offer—available until May 15, 2026. Visit our Band-in-a-Box® packages page to explore all available upgrade options.

2026 Free Bonus PAK & 49-PAK Add-ons
Our Free Bonus PAK and 49-PAK are loaded with amazing add-ons! The Free Bonus PAK is included with most Band-in-a-Box® 2026 for Mac packages, but you can unlock even more—including 20 unreleased RealTracks—by upgrading to the 2026 49-PAK for just $49.

Holiday Weekend Hours

As we hop into the Easter weekend, here are our holiday hours:

April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
April 4 (Saturday): Closed
April 5 (Easter Sunday): Closed
April 6 (Easter Monday): Open regular hours

Wishing you an egg-cellent weekend!

— Team PG

Update to Build 10 of RealBand® 2026 for Windows®!

If you're already using RealBand 2026 for Windows, download build 10 to get all the latest additions and enhancements.

Band-in-a-Box® 2025 for Mac® users: Build 904 now available!

If you're already using Band-in-a-Box® 2025 for Mac®, make sure to grab the latest update! Build 904 is now available for download and includes the newest additions and enhancements from our team.

Band-in-a-Box® 2026 for Windows® users: Build 1237 is now available!

Already a Band-in-a-Box 2026 for Windows user? Stay up to date and download the build 1237 to get all the latest additions and enhancements.

PowerTracks Pro 2026 for Windows is Here!

PowerTracks 2026 is here—bringing powerful new enhancements designed to make your production workflow faster, smoother, and more intuitive than ever.

The enhanced Mixer now shows Track Type and Instrument icons for instant track recognition, while a new grid option simplifies editing views. Non-floating windows adopt a modern title bar style, replacing the legacy blue bar.

The Master Volume is now applied at the end of the audio chain for consistent levels and full-signal master effects.

Tablature now includes a “Save bends when saving XML” option for improved compatibility with PG Music tools. Plus, you can instantly match all track heights with a simple Ctrl-release after resizing, and Add2 chords from MGU/SGU files are now fully supported... and more!

Get started today—first-time packages start at just $49.

Already using PowerTracks Pro Audio? Upgrade for as little as $29 and enjoy the latest improvements!

Order now!

Band-in-a-Box 2026 for Windows Special Offers End Tomorrow (January 15th, 2026) at 11:59 PM PST!

Time really is running out! Save up to 50% on Band-in-a-Box® 2026 for Windows® upgrades and receive a FREE Bonus PAK—only when you order by 11:59 PM PST on Thursday, January 15, 2026!

We've added many major new features and new content in a redesigned Band-in-a-Box® 2026 for Windows®!

Version 2026 introduces a modernized GUI redesign across the program, with updated toolbars, refreshed windows, smoother workflows, and a new Dark Mode option. There’s also a new side toolbar for quicker access to commonly used windows, and the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, making it easier to customize your workspace.

Another exciting new addition is the new AI-Notes feature, which can transcribe polyphonic audio into MIDI. You can view the results in notation or play them back as MIDI, and choose whether to process an entire track or focus on specific parts like drums, bass, guitars/piano, or vocals. There's over 100 new features in Band-in-a-Box® 2026 for Windows®.

There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!

Upgrade your Band-in-a-Box for Windows to save up to 50% on most Band-in-a-Box® 2026 upgrade packages!

Plus, when you order your Band-in-a-Box® 2026 upgrade during our special, you'll receive a Free Bonus PAK of exciting new add-ons.

If you need any help deciding which package is the best option for you, just let us know. We are here to help!

Forum Statistics
Forums57
Topics86,152
Posts801,380
Members40,061
Most Online64,515
Apr 8th, 2026
Newest Members
Armando D'Errico, PhilinPhil, RBDavis1957, Trenamusic, feralearthman
40,061 Registered Users
Top Posters(30 Days)
MarioD 131
rsdean 103
DC Ron 101
zedd 97
Noel96 71
Today's Birthdays
boomerballads, Hogman, Marius1976
Powered by UBB.threads™ PHP Forum Software 7.7.5