Originally Posted By: Matt Finley
I’ve never seen that error message; perhaps it’s a Dell message rather than Windows? Anyway,

Which USB port did you use? Not all USB ports are equal. The one or two on the back of the desktop case are the best; they are directly connected to the motherboard. USB ports on the top or front are not as good.

In Windows Device Manager, it is possible to drill down and see the power usage of a USB port. If the port is being shared with another device, try another port.


Yes, pretty sure it is a Dell issue. I'm using front ports, that's a good idea about switching to the back ones connected directly. Will be a bit of a pain, but perhaps the only solution.


Janet Stevenson

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