Greetings all,

I'm a new user to BiaB and purchased, installed and registered the 2018 Pro ( rel 508 ) just after the fat guy in the red suit left me a few bucks.

Having installed it and all of the addon packages the come with the rather badly misnamed Pro version and had a bit of a play I decided to upgrade to the Ultrapak while the special pricing is still in place and have received the confirmation and new serial / activation via email.

Having installed the BiaB Ultra? with Real Band that came with the new order I tried to activate with the Ultra serial No. and it said the program was already registered and when queried shows the Pro serial No..

I have gone to the download manager to pull down all of the files in the Ultrapak and find there to be very few with the total downloads being only 12.9G and I'm assuming this is to do with the serial.

What am I missing here, do I deactivate the Pro serial from my three current installs and reactivate with the Ultra serial or is it something more fundamental.

I assumed ( probably wrongly ) that the BiaB application that I installed would be upgraded to Ultra, but I am now thinking that the application is the same across all version and it's only the add on packs that differ and these only become visible to the download function once the correct serial is activated.

Probably answered my own question but I'd rather ask before knocking the app around too much

Regards
Dave King