Originally Posted By: Andrew - PG Music
Hello Dave,

To fix this, close Band-in-a-Box (and the download manager) and edit the file C:\Users\Public\Ticket\Band-in-a-Box_SerialNumber_bb2018_full.txt so that it has the correct serial number.


Thanks Andrew,

That has sorted it on the PC but the laptop not so good and all of my own making.

I very cleverly figured that if I deactivate and totally uninstall including registry clean up I could do a fresh install which I did.

The problem now is that it says some features disabled due to deactivation so I will be jumping onto live chat to get it sorted.


Regards
Dave King