folks, this is totally inacceptable. any other C/R system known to man lets you manage offline activations online from any www device, in real time. or even better, go eLicenser or iLok and be done with it. Rhino
And be sure to check your spam folder in case your email system thought it was spam.
You do get 30 days before it locks up on you.
Did you get the USB drive? If so, I believe your license code is found on a sticker on the drive. I'm not sure what happens with the DVD versions or memory stick versions, however.
John
Laptop-HP Omen I7 Win11Pro 32GB 12TB SSD Desktop-ASUS-I7 Win10Pro 32GB 12TB SATA
Rhino, I had an issue with the Serial # on my 2018 HD, Andrew got right back to me, I’m sure they are just swamped .....they will take care of you for sure...
And be sure to check your spam folder in case your email system thought it was spam.
You do get 30 days before it locks up on you.
Did you get the USB drive? If so, I believe your license code is found on a sticker on the drive. I'm not sure what happens with the DVD versions or memory stick versions, however.
thanks, nothing in the spam, I checked twice a day, and PG is on the whitelist anyway from previous conversations.
it's a DL version. could not activate earlier as I was fighting a fried board & CPU over the holidays. Now the smoke has cleared and I'm out of extra €650 (not PG's fault of course), I'd like to use my software.
Out of curiosity, Rhino, were those 4 working days or was the weekend included? (PG Music's business hours show that Support doesn't work over the weekend. Maybe that also impacted on the delay.)
Out of curiosity, Rhino, were those 4 working days or was the weekend included? (PG Music's business hours show that Support doesn't work over the weekend. Maybe that also impacted on the delay.)
4 days starting from Saturday noon GMT. nobody expects people to work on weekends, but a quick email check on Monday morning is not asking too much, I guess ... it's Wednesday evening now, and it's finally working.
high time for a modern customer friendly CP scheme imho, ideally dongle, or at least automated 24/7 offline CR generation like everybody else. Downtime is the worst case scenario for a user.
In case someone else finds this later, can't you click My Account on the main website (where the purchase was made, not here in the forums), then look for your serial number? Or does it not get inserted until you register it?
Sorry if it is a dumb question. I see the last few years serial numbers and a couple associated internet order numbers when I click My Products. /Then again, I may not see the 'normal' flow.
I do not work here, but the benefits are still awesome Make your sound your own!
In case someone else finds this later, can't you click My Account on the main website (where the purchase was made, not here in the forums), then look for your serial number? Or does it not get inserted until you register it?
Sorry if it is a dumb question. I see the last few years serial numbers and a couple associated internet order numbers when I click My Products. /Then again, I may not see the 'normal' flow.
The serial number is available on the download page from the beginning. The same serial number shipped with the update DVDs.
In case someone else finds this later, can't you click My Account on the main website (where the purchase was made, not here in the forums), then look for your serial number? Or does it not get inserted until you register it?
Sorry if it is a dumb question. I see the last few years serial numbers and a couple associated internet order numbers when I click My Products. /Then again, I may not see the 'normal' flow.
not a dumb question, but it's not about the serial per se. I got my serial # with the confirmation mail and backed it up.
however, the program(s) require activation to run, basically you send PG your serial plus some kind of machine ID, and you get back activation codes for your specific machine, which unlock the program(s). It's called CR, challenge / response, and is usually handled realtime and automated in your account with other software, 24/7. PG's email system is inferior, as the activation codes are generated manually, which apparently is not error free and often results in several days of downtime for the user, it has not been the first time for me.
I can understand your frustrations but that's why P.G. music gives you 30 days before lock down
I had a small problem with this but a complete shut down and reboot solved the problem
But before this I contacted P.G Music and within 12 hours received a reply giving me the activation code again
Because I bought the product direct from them there was no need to activate as that had been done automatically upon purchase - and notified on the instructions - which I did not read initially
This could be made more clearer - but a first class response
jazzman
Last edited by Jazzman; 01/11/1802:21 AM.
BIAB - RealBand - 2022 Windows 10 64 Zoo computer with 7i processor- SSD 1TB -2TB HDD Roland keyboards
yes, the DAW doesn't even have a physical www connection (and won't ever get one), the other machine is behind a strict firewall. ain't nothing out there worth opening up that can of worms for more than browser and mail client. the plan for 2018 is to switch to live Linux for the web anyway ...
Today's the Last Day of the Band-in-a-Box 2026® for Mac Special!
Order before 11:59pm PDT today (May 15, 2026) to save up to 50% off your Band-in-a-Box® 2026 for Mac® upgrade and receive a FREE Bonus PAK loaded with great new Add-ons to use with this new version!
Band-in-a-Box® 2026 for Mac - Special Offers End at 11:59pm PDT on Friday, May 15th, 2026!
Order before 11:59pm PDT on Friday, May 15th and SAVE up to 50% on most Band-in-a-Box® version 2026 for Mac Upgrade packages... and that's not all! With your version 2026 for Mac purchase, we'll include a Bonus PAK full of great new Add-ons FREE! Upgrade to the 2026 49-PAK to receive even more NEW Add-ons including 20 additional RealTracks... that's 222 NEW RealTracks available with version Band-in-a-Box® 2026 for Mac!
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Learn more about the Free Bonus PAK and 49-PAK here.
If you have any questions about which package is the best option for you, just let us know. We're here to help!
202 New RealTracks Released with Band-in-a-Box 2026!
With Band-in-a-Box® 2026, we've released 202 incredible new RealTracks (in sets 468-488) in a variety of genres—featuring your most requested styles!
Jazz, Funk & World (Sets 468-475):
Our new jazz, funk & blues RealTracks include a groovin’ collection of RealTracks and RealDrums! These include more requested “soul jazz” RealTracks featuring artists Neil Swainson (bass), Charles Treadway (organ), Brent Mason (guitar), and Wes Little (drums). There are new “smooth jazz” styles (4), which include a RealTracks first: muted trumpet, as well as slick new smooth jazz brushes options for drums. Blues lovers will be thrilled—there are more “classic acoustic blues” styles, including guitar (5), bass (4), and drums (10) with blues master Colin Linden, featuring understated and tasty background acoustic soloing, plus brushes drums and acoustic bass. There are also new electric blues RealTracks, including electric blues with PG favorite Johnny Hiland (3) and soulful electric slide guitar from Colin Linden (4). If you love funk & gospel, there are great new options this year, including gospel organ (3) from Charles Treadway, as well as new funk, tango, and rock ’n’ roll drums (3) and bass (1). And for big, bold arrangements, we have uptempo soul horns (4) featuring a three-part hip horn section with options for a full mix or stems of each individual horn — plus an accompanying rhythm section (4) of drums, bass, guitar, and electric piano!
Rock & Pop (Sets 476–482):
Our new rock & pop RealTracks bring a powerful mix of requested favorites, fresh genres, and modern chart-inspired styles! We have more of our popular “Producer Layered Acoustic Guitars (15)” featuring Band-in-a-Box favorite Brent Mason. We’ve continued our much-requested disco styles (10), and added new Celtic guitar (5) with a more basic, accessible approach than our previous Drop-D or DADGAD offerings. There are also highly requested yacht rock styles (17), inspired by the smooth, polished soft-rock sound of the late ’70s and early ’80s — laid-back grooves, silky electric pianos, warm textures, elegant harmonic movement, and pristine production aesthetics. Fans of heavier styles will love our new glam metal (13), capturing the flashy, high-energy sound of ’80s arena-ready guitar rock. We also have a set of rootsy modern-folk rock (18), with a warm, organic sound combining contemporary folk textures and driving acoustic strumming. And we’ve added lots of new modern pop styles (16) — the kinds of sounds you’re hearing on the radio today, featuring exciting new drums, synths, and cutting-edge RealTracks arrangements.
Country, & Americana (Sets 483–488):
Our new country & Americana RealTracks deliver a rich collection of acoustic, electric, and roots-inspired styles! We have new country pop (9) with legendary guitarist Brent Mason. There is also a potpourri (14) of bouzouki, guitars, banjo, and more, perfect for adding texture and character to contemporary acoustic arrangements. We’ve added funky country guitar (5) with PG favorite Brent Mason, along with classic pedal steel styles (5) featuring steel great Doug Jernigan. There are more country songwriter styles (8) that provide intimate, rootsy foundations for storytelling and modern Americana writing. Finally, we have “background soloing” acoustic guitar (12) with Brent Mason — simpler, but still very tasty acoustic lines designed to sit beautifully behind vocals or act as a subtle standalone solo part.
And, if you are looking for more, the 2026 49-PAK (for $49) includes an impressive collection of 20 bonus RealTracks, featuring exciting and inspiring additions to add to your RealTracks library. You'll get new country-rhythm guitar styles from PG Music favorites Johnny Hiland and Brent Mason, along with modern-pop grooves that capture today’s radio-ready sound! There are also new indie-folk styles with guitar, bass, 6-string bass used as a high-chording instrument, acoustic guitar, and banjo. Plus, dedicated "cymbal fills" RealDrums provide an added layer that work very well with low-key folky styles with other percussion.
The 2026 49-PAK is loaded with other great new add-ons as well. Learn more about the 2026 49-PAK!
2026 Free Bonus PAK & 49-PAK for Band-in-a-Box® 2026 for Mac®!
With your version 2026 for Mac Pro, MegaPAK, UltraPAK, UltraPAK+, Audiophile Edition or PlusPAK purchase, we'll include a Bonus PAK full of great new Add-ons for FREE! Or upgrade to the 2026 49-PAK for only $49 to receive even more NEW Add-ons including 20 additional RealTracks!
These PAKs are loaded with additional add-ons to supercharge your Band-in-a-Box®!
This Free Bonus PAK includes:
The 2026 RealCombos Booster PAK:
-For Pro customers, this includes 27 new RealTracks and 23 new RealStyles.
-For MegaPAK customers, this includes 25 new RealTracks and 23 new RealStyles.
-For UltraPAK customers, this includes 12 new RealStyles.
MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
MIDI SuperTracks Set 46: Piano & Organ
Instrumental Studies Set 24: Groovin' Blues Soloing
Artist Performance Set 19: Songs with Vocals 9
Playable RealTracks Set 5
RealDrums Stems Set 9: Cool Brushes
SynthMaster Sounds Set 1 (with audio demos)
iOS Android Band-in-a-Box® App
Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:
20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
MIDI SuperTracks Set 47: More SynthMaster
Instrumental Studies 25 - Soul Jazz Guitar Soloing
Artist Performance Set 20: Songs with Vocals 10
RealDrums Stems Set 10: Groovin' Sticks
SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)
XPro & Xtra Styles PAK Sets On Sale Now - Until May 15, 2026!
All of our XPro Styles PAKs and Xtra Styles PAKs are on sale until May 15th, 2026!
It's the perfect time to expand your Band-in-a-Box® style library with XPro and Xtra Styles PAKs. These additional styles for Band-in-a-Box® offer a wide range of genres designed to fit seamlessly into your projects. Each style is professionally arranged and mixed, helping enhance your songs while saving you time.
What are XPro Styles and Xtra Styles PAKs?
XPro Styles PAKs are styles that work with any version (Pro, MegaPAK, UltraPAK, UltraPAK+, or Audiophile Edition) of Band-in-a-Box® 2025 (or higher). XPro Styles PAKS 1-10 includes 1,000 styles!
Xtra Styles PAKs are styles that work with the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box® 2025 (or higher). Xtra Styles PAKs 1-21 includes 3,700 styles (and 35 MIDI styles)!
The XPro & Xtra Styles PAKs are not included in any Band-in-a-Box® package.
The XPro Styles PAKs 1-10 are available for only $29 ea (reg. $49 ea), or get them all in the XPro Styles PAK Bundle for only $149 (reg. $299)! Listen to demos and order now! For Mac or for Windows.
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Note: XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 19 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version as they require the RealTracks included in the UltraPAK, UltraPAK+, or Audiophile Edition.
Supercharge your Band-in-a-Box today with XPro Styles PAKs and Xtra Styles PAK Sets!
With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.
Whether you're exploring new features, checking out the latest RealTracks or Style PAKs, this is your go-to guide for Band-in-a-Box® 2026.
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