Originally Posted By: Noel96
Out of curiosity, Rhino, were those 4 working days or was the weekend included? (PG Music's business hours show that Support doesn't work over the weekend. Maybe that also impacted on the delay.)

4 days starting from Saturday noon GMT.
nobody expects people to work on weekends, but a quick email check on Monday morning is not asking too much, I guess ...
it's Wednesday evening now, and it's finally working.

high time for a modern customer friendly CP scheme imho, ideally dongle, or at least automated 24/7 offline CR generation like everybody else.
Downtime is the worst case scenario for a user.

ymmv,
Rhino