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In Windows right click on the Windows sign usually bottom left. Select DeviceManager when that comes up look down the list for sound devices check that only the audio device is running. Turn off the internal card which is done by right clicking on the unwanted card and selecting the turn off option.

What I did before that is in the same place delete the audio card you are using. If it is an external card make sure it is plugged in then reboot. This will force the device driver to reload. Then check in the DeviceManager to ensure you are only running one audio card.

I had to do similar to my Ethernet card which had some minor issues. There are heaps of comments in general in Microsoft forums about drivers failing after 1709 Windows answer is usually reload drivers.

Tony

Last edited by Teunis; 01/16/18 10:07 AM.

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Thanks everyone.

The thing is, BIAB 2015 realtracks ran fine on this computer.
So I really feel like this is a 2018 version issue, and not my Windows or device driver setup.

All I did was upgrade to 2018. Then the static started.

I tried all drivers, I adjusted latency on MME. MME gave static. I adjusted buffer on ASIO. No luck. Static. The Windows WAS-driver reported an error -9998 that it couldn't stream.

Thanks for the suggestions. Somehow when BIAB is loading realtracks parts, it losses the stream, I am thinking.


Last edited by Glenn in Minneapolis; 01/16/18 10:42 AM.
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Tony refers to the odd habit of Windows to add back disabled devices after an update. This often includes an audio device for your monitor, for example LG HD Audio appears for my LG monitor. Useless. Anyway, bring up the Windows Control Panel, then Device Manager, and look at the Sound category. You will see your soundcard listed there. Anything else might be a candidate for being disabled.


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Glenn,

Because BIAB set WAS (a new Windows driver) as the default audio driver with the update from 2015 to 2018, it's not safe to assume that all audio settings have remained the same after the update. Hence my post above. In 2015, the default driver was MME.

I've discovered over the years, updates that involve changing driver settings often impact on previous settings and everything needs to be re-checked.

Also, many times over the years, users on these forums have found that updating drivers for audio cards and video cards has often solved sound issues, too. (Just in case you haven't tried this yet.)

Lastly, if I recall correctly from an earlier comment of Peter Gannon's, the WAS error of 9998 is related to the fact that BIAB runs at 44.1 KHz and 16 bit, and the computer's soundcard is set to a default that does not match this (hence my suggestion in my previous post regarding checking that "Allow applications to take exclusive control of this device" is active because then, when BIAB is running, it will drive the soundcard at the audio values it needs.)

Regards,
Noel


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I checked the M-Audio 2496. It is matching BIAB 44.1K 16bits. Only the Audiophile card is enabled. It has the latest driver. And it works fine with every other application on the computer that uses sound: Sonar X3. Spotify. YouTube.

Here is the sound I am experiencing. This is using good old MME.

https://youtu.be/mpL3CJW5byA

Last edited by Glenn in Minneapolis; 01/16/18 11:41 AM.
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A couple of things to check. Are any of your sounds or your BiaB in Demo mode? This sound is used in demo mode for a lot of software.

Do you have WiFi or Bluetooth on? These can also cause these types of problems. I have had problems if my audio monitors are close to my router.

Is anyone using a CB or ham radio near you? Another source of sound problems.

Are you audio interface and video drivers up to date?

One last thing is to check for IRQ problems. Another piece of hardware may have the same IRQ as your audio interface and interfering with it. This is rare today but maybe it is a problem.


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It only happens with BIAB. And it does not happen in BIAB when Chord Analyzing a WAV file for chord detection.

The static appears on a rendered wav.

If I turn off all tracks in the mixer, the static still appears over the silence.

I have been using BAIB for about 24 years, interrupt issues were a long time ago, as I recall. (Thank goodness).


Last edited by Glenn in Minneapolis; 01/16/18 12:13 PM.
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Glenn,

Those periodic white noise sounds in your youtube clip sound like those created by a plugin that is not registered and it's being used outside its 'free trial' period. This is the way that plugins like Amplitube, Coyote Forte, etc. remind people to register.

Regards,
Noel


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Originally Posted By: Noel96
Glenn,

Those periodic white noise sounds in your youtube clip sound like those created by a plugin that is not registered and it's being used outside its 'free trial' period. This is the way that plugins like Amplitube, Coyote Forte, etc. remind people to register.

Regards,
Noel


That's an interesting angle. But I don't know of any plugins that are unregistered.

I think a developer who knows what BIAB is doing during realtracks playback is needed. I will have to call support.

Last edited by Glenn in Minneapolis; 01/16/18 12:31 PM.
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I agree with Noel; it sounds like a trial plugin that expired.

It sounded regular, as in every so often.

I was going to suggest DPC Latency Checker, but the playback never varied. Just in case, try downloading DPC Latency Checker. It says it isn't for Windows 10 but run it anyway and see if you get red spikes where you hear static.


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Thanks Matt. I will make a close check of any plugins. I don't remember it happening in 2015 band in a box. But I'll take a look. And I should take a look at that latency checker.

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Glenn, you should have posted that clip in the very beginning, just saying "static" doesn't mean anything. That noise has nothing to do with Biab or any of it's internal audio settings imho. And when you get this fixed, let Biab use the default WAS, it works great. The only time you might need the lower latency you get from ASIO is when you're playing/recording a softsynth LIVE in real time. If you're recording audio (as in you plug an audio cable from a guitar or keyboard into your M Audio card) there's no need for ASIO because you're not playing a softsynth.

One thing that jumped out at me is your comment saying you have 25 gigs of free space on your main system drive. To me that's not enough but you're saying everything else is running good but I would increase that free space anyway. Here's an article about it and yes, it's not a definite answer concerning SSD's so your guess is as good as mine but 25 gigs still sounds low to me:

https://www.howtogeek.com/324956/how-much-free-space-should-you-leave-on-your-windows-pc/

Do you realize that when Win 10 does updates it keeps a copy of the OS that's about 64 gigs by itself? It's perfectly fine to let the disc cleanup utility delete that. I just finished researching that last week so I let my Avast disc cleaner tool do it with no issues and my free space went from about 35 to over 100 gigs. Is that really necessary? Who knows but it can't hurt.

Bob


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Glenn,

When you installed BIAB, did you do the full install? If so, I suspect that you have (re)installed Amplitube and it could be this that's causing the problem. (This is just an educated guess, though.)

While it's a free plugin, it does require registration.

Have a look at the below recent thread regarding Amplitube. The last couple of posts by Andrew (at PG Music) provide useful information.

www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Number=449100#Post449956

Regards,
Noel


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No I have a second solid state drive just for the sounds that stream. It's 250 gigabytes and it has 25gb free. The main system Drive still has about a hundred gigabytes free.

When I installed 2018 I just did the upgrade install. I did not add any amplitube plugins but maybe the demo song used the plugin. I will check.

I appreciate people taking the time to throw out ideas.

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Well, well.

It WAS the Amplitube plug-in that is used in the demo song.

So do I need to PURCHASE Amplitube to use any of the BIAB realtracks that have AMplitube plugins?

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Glenn,

You don't need to purchase Amptibue (unless you want the full version). This audio effect is available as a free lite version (which is what BIAB uses).

The lite version stills need registering, though. That's the only way to get rid of the noise you're hearing.

Regards,
Noel

P.S. If you're interested, here's a link to a thread where I explain how to identify what plugins BIAB sees installed.

http://www.pgmusic.com/forums/ubbthreads.php?ubb=showflat&Number=451623&#Post451623


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Good Lord.

I just spent a day of my life chasing down this problem.
How was I supposed to know? I installed the 2018 update. I ran the program.

Would it not have be better if BIAB popped up a window saying "NOTE: YOU MUST AUTHORIZE THIS AMPLITUBE PLUG_IN" ??

Nobody here knew either until I posted the video. So it wasted your time as well.

And I won't go into what a hassle it was trying to authorize the plug-in. Several software installs just to be able to get the authorization done. Took 20 to 30 minutes.

I am really irritated.

I was a software development manager at a Fortune 250 corporation. I used to tell my programmers "PUT YOURSELF IN THE SHOES OF YOUR USER. What do they know? What do they NOT know? Make the software interface INTUITIVE. What are they likely going to click on? Make it work. It is your job to make it easy for them; it is not their job to make it easy for you by learning your way of doing things."


Last edited by Glenn in Minneapolis; 01/18/18 04:41 PM.
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Glenn,

I'm glad you got it working.

One of the hardest things on a forum like this is to try and solve audio and visual problems with only words. That's why your video clip helped a great deal. Once I heard equal length pulses of white noise occurring at regular intervals, experience kicked in to help me identify the problem.

All the best with 2018! It's a great program.

Regards,
Noel


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