My HP laptop has a BIOS setting that lets the F-keys either function as a function key, or as a special feature key (for example, F2 dims the display, F3 brightens it) Similarly for volume control. When it is set in feature mode, rather than function-key mode, you just hit the F-key to get the feature. If you want the actual function key, you just hold down the Fn key in the lower left of the keyboard while pressing the function key you want (F1, F2, F3, etc.) If you have it set in function key mode, you just press the function key to get it, but hold down the Fn key while pressing a function key to get the special feature you want. Sounds like that might be part of your problem. Just reboot and go into BIOS setup to see what your setting is.

John

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