Another approach, assuming you received the type of drive with the "Y" USB cable (since you mentioned "both plugs", is to use a self-powered USB hub to supply the adequate power, and then use just the main USB connection for the data transfer. Note that the hub must be a self-powered hub for this to work. This was the only way I could get my BIAB hard drive to work, and I ran the solution by PG Music first. You can find powered USB hubs for under $20.


BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Roland Integra-7, Presonus 192 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.