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Band-in-a-Box for Windows
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This happened when I upgraded to 2018. I have old version still and it is ok there. I use standard jazz 1 3 1234 count in. I displayed the metronome and that seems ok. It just does not make a sound on beat 1. I have installed the latest patches. This happens on a new blank song as well as existing songs. Thanks.
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Band-in-a-Box for Windows
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Just so you know you’re not crazy, I get this too.
I’m not sure what causes it. It’s not serious enough for me to have spent time, but now I will. I suspect it’s some setting in Preferences, Count-in/Metronome that you and I have in common. Can you post back and tell me what your setting is?
You play alto?
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Thanks, glad I'm not losing it, at least about this  I have the count set as 1-3- 1234. It is same setting I used in previous version. I play tenor, alto, sop.
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Band-in-a-Box for Windows
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Soprano here, as a double (flugelhorn is the main horn). I can't play my Mark VI tenor anymore - arthritis.
I'll look at my settings when I get home.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Here are my settings. These are not particularly based on thorough testing; I just happen to have these. At the moment I AM getting beat one of 1,3, 1234.
Allow lead in bar - checked 1-bar lead in - NOT checked Play lead in - checked Lead in type pulldown - Count-in Audible lead in - checked Volume 64 Instrument - Open hi conga 63 Pattern - 1-3 1234 Smart lead in - NOT checked
Tell me if any of your settings are different.
Also, what is the tempo and style of your song?
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Same as yours but I think it has something to do with midi settings. I checked VSTi/Dxi and No GM2. Now it will play all the beats but it does not matter what instrument I select - it is always a sidestick. Temp 190 JazzBop.
Last edited by crashkahuna; 03/03/18 08:32 AM.
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Band-in-a-Box for Windows
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I'm remembering one other area: there is a setting to coordinate the timing of MIDI and audio.
This would be different on everyone's individual setup, with no way to really compare settings. In other words, if the MIDI must be adjusted to sound early, it might get clipped. On the other hand, you can set the count-in to be played by the B section of the RealDrums, if I recall correctly.
I use an external MIDI synth, so I can't help with any differences caused by using a VSTi.
Anybody else have this problem?
Last edited by Matt Finley; 03/03/18 08:37 AM.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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Anybody else have this problem?
Yes! One my main performing system, the first beat of the count-in invariably is lost. Not always, but mostly. I sounds as though the count in starts just before the audio-sub-system is activated. Sometimes I hear what sounds like the very end of that first beat, playing quite softly. That system uses the Focusrite 18i20 for the audio. To boot, that same system often plays a single side-stick (rim shot) after the end of the song. Most annoying.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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Band-in-a-Box for Windows
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Anybody else have this problem?
Yes! One my main performing system, the first beat of the count-in invariably is lost. Not always, but mostly. I sounds as though the count in starts just before the audio-sub-system is activated. Sometimes I hear what sounds like the very end of that first beat, playing quite softly. That system uses the Focusrite 18i20 for the audio. To boot, that same system often plays a single side-stick (rim shot) after the end of the song. Most annoying. Hmm. That ending shot may be the beginning missing click. We had a go-around about this many years ago.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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For me it now seems ok when I do not freeze tracks but regen each time I play.
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Band-in-a-Box for Windows
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PG Music Staff
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PG Music Staff
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Hi,
I haven't been able to replicate this issue yet.
Are you using RealDrums or MIDI drums?
Also, let's go to Options - Preferences - Audio. What's selected as the Audio Driver Type, MME, WAS, or ASIO?
Thanks Kent PG Music
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Band-in-a-Box for Windows
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Crash, so you find a difference in this based on whether or not the tracks are frozen? Interesting clue.
Kent, in my case, I've used nothing but RealDrums for the past ten years.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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PG Music Staff
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PG Music Staff
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Thanks Matt.
In that case, the Instrument, Pattern, and Volume settings for the count-in won't be relevant, they only apply to MIDI drums.
Which audio driver type are you using? I've tried with tracks frozen and unfrozen, with MME, ASIO, and WAS, and still get a full count-in, but if everyone with this problem is using the same type, that might be a clue.
I'd also be interested in knowing whether changing audio driver types makes a difference when this problem occurs.
The next time this happens to anyone, if they could make a note of whether the VU meter on the mixer for the Drums track shows a signal for the missing count-in beats, that'll tell us if they're generating but can't be heard, or if they're not generating at all.
Thanks Kent PG Music
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Band-in-a-Box for Windows
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I will look next time.
I use ASIO but can also use MME. The WAS driver gives me no audio.
BIAB 2025 Win Audiophile. Software: Studio One 7 Pro, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus 192 & Faderport 8, Royer 121, Slate VSX, Adam Sub8 & Neumann 120 monitors.
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Band-in-a-Box for Windows
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PG Music Staff
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PG Music Staff
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Thanks Matt! I'm sure we'll figure this out, one way or another.  Cheers Kent PG Music
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Band-in-a-Box for Windows
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Thanks Kent for your involvement.
My Audio is set to MME.
All tracks are RealTracks, no MIDI in use at all.
All songs are frozen, I generally don't generate at all.
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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Band-in-a-Box for Windows
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PG Music Staff
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Great, thanks VideoTrack.
If anyone notices any other details, like specific styles having this issue more than others, please let me know. I'll keep trying to replicate it on my end.
Cheers Kent PG Music
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Band-in-a-Box for Windows
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Expert
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Expert
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As i use ASIO, never used WAS, i didn't know about anything wrong. But if needed, PM me your frozen file, or ask for my normal email (some of you have it i guess), and i'll test it in the 3 modes; you guys always jump in to help everybody. The only 'bug' i noticed happens rarely, is that audio (Realdrums) and midi are out of sync with 512 BTW, on first start after loading a song, and it seems happening sometimes later at a bar measure count change. Regenerating fixes that permanently. ... F
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Band-in-a-Box for Windows
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Hi Kent, thanks again for stepping in.
It seems that this is not isolated, and many users have reported. I've tried MME, ASIO and WAS, unfreezing, regenerating, changing endings etc, all without change. All of the songs use RealDrums.
I've sent you more information on this with demonstrations and further details in the testing area.
Please let me know of any further tests or assistance I might provide.
I'm guessing (hoping?) that PG Music will look seriously at the way the count-in works, especially liberating it from a global setting. I remain (long time) optimistic. Maybe this could finally resolve the issue.
Trevor
Last edited by VideoTrack; 03/17/18 11:55 PM. Reason: Added optimism comment about how the count-in currently works
BIAB & RB2026 Win.(Audiophile), Windows 10 Pro & Windows 11, Cakewalk Bandlab, Izotope Prod.Bundle, Roland RD-1000, Synthogy Ivory, Session Keys Grand S & Electric R, Kontakt, Focusrite 18i20, KetronSD2, NS40M, Pioneer Active Monitors.
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Band-in-a-Box for Windows
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Any update on this issue? I have this problem as well and it's a big turn off. In 4/4 mesure, most of the time I get 3 count in instead of 4 before the song starts. This is very frustrating!
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