Hi,

We haven't stopped answering the phone. smile When you can't get through on the tech line during tech support hours, it usually means we're on the line with other customers.

You can leave a message, and we'll get back to you as soon as possible, or you can contact us by email, or through the online chat service on our website (we're available through chat right now, and can provide tech support for another 25 minutes).

Mondays tend to be busiest, so will be the most difficult days to get through by phone, and earlier in the day tends to be busier than later in the day.

Thanks
Kent
PG Music