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Joined: May 2015
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I think Band in a Box is somehow messing with my Mac. My Mac has had some issues where the cusor will start to take over on it's own. The cursor will just randomly mve up on it's own, jitter and will become enlarged and then shrink back to its normal size. Band in a Box will also sometimes activate the function buttons on my Mac for no reason. These issues really make it hard for me to mouse to do things like click on bars in BIAB, navigate the forum and do other basic taskes. What should I do to fix the issues?
Computer: Macbook Pro, 16 inch 2021
DAWs: Pro Tools, Logic, and Maschine
plays drums, percussion, bass, steel pan, keyboard,
music producer/engineer
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Help! Tech S.O.S (Off topic)
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Joined: Jan 2013
Posts: 1,334
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I think Band in a Box is somehow messing with my Mac. My Mac has had some issues where the cusor will start to take over on it's own. The cursor will just randomly mve up on it's own, jitter and will become enlarged and then shrink back to its normal size. Band in a Box will also sometimes activate the function buttons on my Mac for no reason. These issues really make it hard for me to mouse to do things like click on bars in BIAB, navigate the forum and do other basic taskes. What should I do to fix the issues? I know nothing about Mac's but from my perspective....I really don't think that BIAB (just being software) is the cause of your problem. How old is your Mac/hardware? Are you using a wireless mouse (serial or USB) that may need battery replacement? Is there a poor connection with your mouse? Could this be a graphics setting or driver issue that BIAB may not be compatible with? Is there a hardware driver that needs updating? I'm just shooting from the hip here but I'd eliminate the above comments first. I'm little help but you did get a bump. I'll be curious as to how this gets resolved....I might learn something too. Back to it....
Last edited by chulaivet1966; 05/28/18 05:44 AM.
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Help! Tech S.O.S (Off topic)
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Joined: Dec 2003
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That's exactly how your Mac would react if you are inadvertently hosting a hacker invasion.
I would run a boot-time virus scan for malicious software. It certainly doesn't cost anything. There are many free malware scanners but I am on a Windows system.
Please post back with the fix you find.
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Help! Tech S.O.S (Off topic)
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Joined: Nov 2008
Posts: 1,382
PG Music Staff
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PG Music Staff
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Hi Islansoul,
If you're using a wireless keyboard and mouse, then I'd say low batteries, as chulaivet1966 mentioned, would be my top suspect, or possibly interference from other devices. If replacing batteries doesn't help, I'd try switching to a wired keyboard and mouse temporarily as a test.
Just in case we're missing some crucial detail, what exactly indicated that Band-in-a-Box was the culprit?
Thanks
Kent
PG Music
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Help! Tech S.O.S (Off topic)
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Joined: May 2015
Posts: 887
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I think Band in a Box is somehow messing with my Mac. My Mac has had some issues where the cusor will start to take over on it's own. The cursor will just randomly mve up on it's own, jitter and will become enlarged and then shrink back to its normal size. Band in a Box will also sometimes activate the function buttons on my Mac for no reason. These issues really make it hard for me to mouse to do things like click on bars in BIAB, navigate the forum and do other basic taskes. What should I do to fix the issues? I know nothing about Mac's but from my perspective....I really don't think that BIAB (just being software) is the cause of your problem. How old is your Mac/hardware? Are you using a wireless mouse (serial or USB) that may need battery replacement? Is there a poor connection with your mouse? Could this be a graphics setting or driver issue that BIAB may not be compatible with? Is there a hardware driver that needs updating? I'm just shooting from the hip here but I'd eliminate the above comments first. I'm little help but you did get a bump. I'll be curious as to how this gets resolved....I might learn something too. Back to it.... 1.How old is your Mac/hardware? My Macbook Pro is a 15 inch mid 2014 2.Are you using a wireless mouse (serial or USB) that may need battery replacement? No, I'm am using an Amazon basic wired mouse Is there a poor connection with your mouse? No, I am using a wired mouse Could this be a graphics setting or driver issue that BIAB may not be compatible with? I don't think so since I use the audiophile version Is there a hardware driver that needs updating? Maybe.
Computer: Macbook Pro, 16 inch 2021
DAWs: Pro Tools, Logic, and Maschine
plays drums, percussion, bass, steel pan, keyboard,
music producer/engineer
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Help! Tech S.O.S (Off topic)
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Joined: Jan 2013
Posts: 1,334
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[quote=chulaivet1966][quote=Islansoul]
Is there a poor connection with your mouse? No, I am using a wired mouse
[b]You might try a different mouse....borrow one and try it just as an elimination thought?
Could this be a graphics setting or driver issue that BIAB may not be compatible with?
I don't think so since I use the audiophile version
What I meant was are your graphics card software set correctly (?) which is not relative to what BIAB version you have.
Is there a hardware driver that needs updating?
Maybe.
Maybe the Apple graphics driver needs updating? Obviously, I'm just shooting from the hip here and some of my suggestions may not even involve the Mac system or OS. Is your hard drive getting to full creating some flakiness? If I come up with anything else I'll chime in. Carry on....
Last edited by chulaivet1966; 06/04/18 09:52 AM.
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Help! Tech S.O.S (Off topic)
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Joined: Nov 2008
Posts: 1,382
PG Music Staff
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PG Music Staff
Joined: Nov 2008
Posts: 1,382 |
Hi Islansoul,
I'm still wondering what exactly indicates that Band-in-a-Box is causing these issues. I'm not sure that it is, but whatever is indicating to you that this is the case seems like something we'll need to know about to figure this out.
Can you please explain what the connection is, in as much detail as possible? Do these problems only occur when BIAB is running?
Thanks
Kent
PG Music
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Help! Tech S.O.S (Off topic)
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Joined: May 2015
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Hi Islansoul,
I'm still wondering what exactly indicates that Band-in-a-Box is causing these issues. I'm not sure that it is, but whatever is indicating to you that this is the case seems like something we'll need to know about to figure this out.
Can you please explain what the connection is, in as much detail as possible? Do these problems only occur when BIAB is running?
Thanks
Kent
PG Music Hello Kent. I do not understand what you mean by connection. My BIAB hard drive is connected to a four USB adapter. Yes, these problems seem to only occur when I have BIAB running even without doing anything inside BIAB. However, if I quite BIAB and leave it hooked up to my computer, the issues seem to go away. My cursor will stop moving or jittering on it's own, the cursor does not randomly enlage itself. Can I call you and talk about it. I can't really describe it on the forum.
Last edited by Islansoul; 06/06/18 02:15 AM.
Computer: Macbook Pro, 16 inch 2021
DAWs: Pro Tools, Logic, and Maschine
plays drums, percussion, bass, steel pan, keyboard,
music producer/engineer
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Help! Tech S.O.S (Off topic)
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Joined: Nov 2008
Posts: 1,382
PG Music Staff
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PG Music Staff
Joined: Nov 2008
Posts: 1,382 |
Hi Islansoul,
Thanks, that's exactly what I was asking for. Are the mouse and keyboard also connected through that same USB hub?
If so, please try plugging the hard drive directly into the computer, bypassing the hub, and see if the problem still occurs.
You're welcome to call if you like, the tech support number is 1-866-983-2474.
Thanks
Kent
PG Music
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Help! Tech S.O.S (Off topic)
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Joined: Jan 2013
Posts: 1,334
Expert
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If so, please try plugging the hard drive directly into the computer, bypassing the hub, and see if the problem still occurs.
You're welcome to call if you like, the tech support number is 1-866-983-2474.
That's what I was going to say also. IE: I've used various USB hubs and sometimes one of ports acts flakey or unresponsive. I've also noticed a color difference on one of the ports itself....one being BLUE on my wife's USB hub and the scanner would not work. I plugged into a different port on the same USB hub and the scanner works properly. I have no clue of any technical info. Carry on....
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Help! Tech S.O.S (Off topic)
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Joined: Nov 2008
Posts: 1,382
PG Music Staff
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PG Music Staff
Joined: Nov 2008
Posts: 1,382 |
Hi Chulaivet1966,
A blue USB port indicates that it's USB 3. I can't imagine why the scanner didn't like it though, USUB 1 and 2 devices are supposed to work with USB 3 ports.
Cheers
Kent
PG Music
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Help! Tech S.O.S (Off topic)
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Joined: Jan 2013
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Hi Chulaivet1966,A blue USB port indicates that it's USB 3. I can't imagine why the scanner didn't like it though, USUB 1 and 2 devices are supposed to work with USB 3 ports. Cheers Kent PG Music Hey Kent....I remember you....you're that chat help guy!  Yep....I almost mentioned that the 'blue' may have been USB compatibility protocol but I would only be guessing. Hope all is well....carry on.
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Help! Tech S.O.S (Off topic)
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Joined: May 2015
Posts: 887
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I figure out that may actually be the trackpad messing with my wired mouse.
Computer: Macbook Pro, 16 inch 2021
DAWs: Pro Tools, Logic, and Maschine
plays drums, percussion, bass, steel pan, keyboard,
music producer/engineer
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Help! Tech S.O.S (Off topic)
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Joined: Aug 2011
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Islansoul,
Thanks for updating the thread with a possible solution.
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Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
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Holiday Weekend Hours
It's Victoria Day Long Weekend in Canada. Our Customer Service hours are:
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Today's the Last Day of the Band-in-a-Box 2026® for Mac Special!
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Band-in-a-Box® 2026 for Mac - Special Offers End at 11:59pm PDT on Friday, May 15th, 2026!
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Learn more about the Free Bonus PAK and 49-PAK here.
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202 New RealTracks Released with Band-in-a-Box 2026!
With Band-in-a-Box® 2026, we've released 202 incredible new RealTracks (in sets 468-488) in a variety of genres—featuring your most requested styles!
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Our new jazz, funk & blues RealTracks include a groovin’ collection of RealTracks and RealDrums! These include more requested “soul jazz” RealTracks featuring artists Neil Swainson (bass), Charles Treadway (organ), Brent Mason (guitar), and Wes Little (drums). There are new “smooth jazz” styles (4), which include a RealTracks first: muted trumpet, as well as slick new smooth jazz brushes options for drums. Blues lovers will be thrilled—there are more “classic acoustic blues” styles, including guitar (5), bass (4), and drums (10) with blues master Colin Linden, featuring understated and tasty background acoustic soloing, plus brushes drums and acoustic bass. There are also new electric blues RealTracks, including electric blues with PG favorite Johnny Hiland (3) and soulful electric slide guitar from Colin Linden (4). If you love funk & gospel, there are great new options this year, including gospel organ (3) from Charles Treadway, as well as new funk, tango, and rock ’n’ roll drums (3) and bass (1). And for big, bold arrangements, we have uptempo soul horns (4) featuring a three-part hip horn section with options for a full mix or stems of each individual horn — plus an accompanying rhythm section (4) of drums, bass, guitar, and electric piano!
Rock & Pop (Sets 476–482):
Our new rock & pop RealTracks bring a powerful mix of requested favorites, fresh genres, and modern chart-inspired styles! We have more of our popular “Producer Layered Acoustic Guitars (15)” featuring Band-in-a-Box favorite Brent Mason. We’ve continued our much-requested disco styles (10), and added new Celtic guitar (5) with a more basic, accessible approach than our previous Drop-D or DADGAD offerings. There are also highly requested yacht rock styles (17), inspired by the smooth, polished soft-rock sound of the late ’70s and early ’80s — laid-back grooves, silky electric pianos, warm textures, elegant harmonic movement, and pristine production aesthetics. Fans of heavier styles will love our new glam metal (13), capturing the flashy, high-energy sound of ’80s arena-ready guitar rock. We also have a set of rootsy modern-folk rock (18), with a warm, organic sound combining contemporary folk textures and driving acoustic strumming. And we’ve added lots of new modern pop styles (16) — the kinds of sounds you’re hearing on the radio today, featuring exciting new drums, synths, and cutting-edge RealTracks arrangements.
Country, & Americana (Sets 483–488):
Our new country & Americana RealTracks deliver a rich collection of acoustic, electric, and roots-inspired styles! We have new country pop (9) with legendary guitarist Brent Mason. There is also a potpourri (14) of bouzouki, guitars, banjo, and more, perfect for adding texture and character to contemporary acoustic arrangements. We’ve added funky country guitar (5) with PG favorite Brent Mason, along with classic pedal steel styles (5) featuring steel great Doug Jernigan. There are more country songwriter styles (8) that provide intimate, rootsy foundations for storytelling and modern Americana writing. Finally, we have “background soloing” acoustic guitar (12) with Brent Mason — simpler, but still very tasty acoustic lines designed to sit beautifully behind vocals or act as a subtle standalone solo part.
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-For UltraPAK customers, this includes 12 new RealStyles.
- MIDI Styles Set 92: Look Ma! More MIDI 15: Latin Jazz
- MIDI SuperTracks Set 46: Piano & Organ
- Instrumental Studies Set 24: Groovin' Blues Soloing
- Artist Performance Set 19: Songs with Vocals 9
- Playable RealTracks Set 5
- RealDrums Stems Set 9: Cool Brushes
- SynthMaster Sounds Set 1 (with audio demos)
- iOS Android Band-in-a-Box® App
Looking for more great add-ons, then upgrade to the 2026 49-PAK for just $49 and you'll get:
- 20 Bonus Unreleased RealTracks and RealDrums with 20 RealStyle.
- FLAC Files (lossless audio files) for the 20 Bonus Unreleased RealTracks and RealDrums
- MIDI Styles Set 93: Look Ma! More MIDI 16: SynthMaster
- MIDI SuperTracks Set 47: More SynthMaster
- Instrumental Studies 25 - Soul Jazz Guitar Soloing
- Artist Performance Set 20: Songs with Vocals 10
- RealDrums Stems Set 10: Groovin' Sticks
- SynthMaster Sounds & Styles Set 2 (sounds & styles with audio demos)
Learn more about the Bonus PAK and 49-PAK for Band-in-a-Box® 2026 for Mac®!
XPro & Xtra Styles PAK Sets On Sale Now - Until May 15, 2026!
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XPro Styles PAKs are styles that work with any version (Pro, MegaPAK, UltraPAK, UltraPAK+, or Audiophile Edition) of Band-in-a-Box® 2025 (or higher). XPro Styles PAKS 1-10 includes 1,000 styles!
Xtra Styles PAKs are styles that work with the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box® 2025 (or higher). Xtra Styles PAKs 1-21 includes 3,700 styles (and 35 MIDI styles)!
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Note: XPro Styles PAKs require Band-in-a-Box® 2025 or higher and are compatible with ANY package, including the Pro, MegaPAK, UltraPAK, UltraPAK+, and Audiophile Edition.
The Xtra Styles require the UltraPAK, UltraPAK+, or Audiophile Edition of Band-in-a-Box®. (Xtra Styles PAK 19 requires the 2025 or higher UltraPAK, UltraPAK+, or Audiophile Edition. They will not work with the Pro or MegaPAK version as they require the RealTracks included in the UltraPAK, UltraPAK+, or Audiophile Edition.
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Band-in-a-Box 2026 for Mac Videos
With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.
Whether you're exploring new features, checking out the latest RealTracks or Style PAKs, this is your go-to guide for Band-in-a-Box® 2026.
Check out this forum post for "One Stop Shopping" of our Band-in-a-Box® 2026 Mac Videos!
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