|
Log in to post
|
Print Thread |
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: Aug 2009
Posts: 3,167
Veteran
|
Veteran
Joined: Aug 2009
Posts: 3,167 |
When it opens PG music website are you able to click on links on it and see other threads and stuff?
I think I have had the experience in the past where a web page opens but nevertheless the internet is not working, the page that opens must be stored in cache or something like that.
SO make sure you are are actually connecting to internet ok.
Try a different modem and cable.
Last edited by musiclover; 07/15/18 11:21 AM.
|
|
|
|
|
|
|
|
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: Apr 2010
Posts: 5,139
Veteran
|
|
OP
Veteran
Joined: Apr 2010
Posts: 5,139 |
When it opens PG music website are you able to click on links on it and see other threads and stuff?
I think I have had the experience in the past where a web page opens but nevertheless the internet is not working, the page that opens must be stored in cache or something like that.
SO make sure you are are actually connecting to internet ok.
Try a different modem and cable.
Links do not open either. Getting a new modem tomorrow.
Last edited by 90 dB; 07/15/18 11:38 AM.
|
|
|
|
|
|
|
|
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: Jun 2000
Posts: 2,499
Veteran
|
|
Veteran
Joined: Jun 2000
Posts: 2,499 |
More spit balling
Could be DNS cache (so flush it) do try flush your DNS cache.
1. Hold down the Windows key and press R.
2. Type cmd and press Enter run as administrator.
3. In the command prompt, type “ipconfig /flushdns” without quotes and press enter Enter.
Or TCP stack may be corrupted so
1. Hold down the Windows key and press R.
2. Type cmd and press Enter run as admistratorr.
3. The at prompt type “netsh reset winsock” (without the quotes) and press Enter
Maybe simple local network issue
1. Hold down the Windows key and press R.
2. Type cmd and press Enter run as admistratorr.
3. The at prompt type “ipconfig /release” enter then “ipconfig /renew” enter (all without the quotes again ) and press Enter
next Try this command to ping Google’s DNS servers to see if you can get online:
as before from cmd prompt “ping 8.8.8.8”
This will send four packets to Google. If they fail to send, you’ll be told what the problem was.
Next type this line to trace the route between your computer and Google’s DNS servers:
tracert 8.8.8.8
The above command gives you a step-by-step breakdown of the path that the information takes to reach the destination you specify. Watch it, and if it fails, check to see where the problem occurs. If an error pops up early in the route, the issue is likely with your local network.
or DSN server (i.e., your ISP may be mucked up)
again you've cold restarted EVERYTHING ??
Larry
Win10Pro,i9,64GB,2TBSSD+20TBHDDs,1080TI,BIAB'24,Scarlett18i8,Montage7,Fusion 8HD,QS8,Integra7,XV5080,QSR,SC-8850,SPLAT,FL21&others,Komp.14,IK suite&others, just a guitar player-AXE FX III &FM9T, FishmanTP, MIDIGuitar2, GK2/3'sw/GI20
|
|
|
|
|
|
|
|
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: Apr 2010
Posts: 5,139
Veteran
|
|
OP
Veteran
Joined: Apr 2010
Posts: 5,139 |
Larry, Thanks. None of that seemed to work. Do I need to restart to save the changes?
|
|
|
|
|
|
|
|
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: Mar 2007
Posts: 827
Expert
|
|
Expert
Joined: Mar 2007
Posts: 827 |
Have you tried a different pc to see if the problem is the modem?
Chris
|
|
|
|
|
|
|
|
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: Jun 2000
Posts: 2,499
Veteran
|
|
Veteran
Joined: Jun 2000
Posts: 2,499 |
no on the restart for those actions and what Sinbad said - that will eliminate the PC, then also be nice if you could bypass modem, from within your house connection, and make sure it was NOT you local ISP. this does not sound like a modem issue (more like PC config) but I've been wrong about ten times, just since I woke up, just ask my wife  again good luck Larry
Win10Pro,i9,64GB,2TBSSD+20TBHDDs,1080TI,BIAB'24,Scarlett18i8,Montage7,Fusion 8HD,QS8,Integra7,XV5080,QSR,SC-8850,SPLAT,FL21&others,Komp.14,IK suite&others, just a guitar player-AXE FX III &FM9T, FishmanTP, MIDIGuitar2, GK2/3'sw/GI20
|
|
|
|
|
|
|
|
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: Dec 2011
Posts: 3,365
Veteran
|
|
Veteran
Joined: Dec 2011
Posts: 3,365 |
Hi Bob,
You say Malwarebytes has gone from the start menu, but have you checked to see if it
has disappeared from the Program Files folder. If it still exists in there, you should
be able to re-start it and run a scan.
It could be that a virus has just turned it off, but not disabled it. It has built-in
protection against that.
ROG.
|
|
|
|
|
|
|
|
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: Dec 2013
Posts: 2,732
Veteran
|
|
Veteran
Joined: Dec 2013
Posts: 2,732 |
I was thinking that too ROG. Seemed a little fishy on the Malwarebytes issue like something a virus would do.
 Steve BIAB/RB 2022, Pro Tools 2020, Korg N5, JBL LSR 4328 Powered Monitors, AKG/Shure Mics.
PC: Win11 PRO, 4 TB M2 SSD, 2 TB HD, 128 GB Memory
|
|
|
|
|
|
|
|
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: Dec 2013
Posts: 2,732
Veteran
|
|
Veteran
Joined: Dec 2013
Posts: 2,732 |
Uh-ohhhhh. Crickets. We haven't heard from Bob in 4 days.....
Steve BIAB/RB 2022, Pro Tools 2020, Korg N5, JBL LSR 4328 Powered Monitors, AKG/Shure Mics.
PC: Win11 PRO, 4 TB M2 SSD, 2 TB HD, 128 GB Memory
|
|
|
|
|
|
|
|
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: Dec 2011
Posts: 3,365
Veteran
|
|
Veteran
Joined: Dec 2011
Posts: 3,365 |
Yeah, it's not looking good.
|
|
|
|
|
|
|
|
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: Aug 2009
Posts: 3,167
Veteran
|
|
Veteran
Joined: Aug 2009
Posts: 3,167 |
Hope he gets it sorted.
Nothing as frustrating as trying to pin down what is causing a problem.
I have spent about 10 hours trying to troublshoot what was causing my Cubase to freeze when I did a re-scan of plugins, and then wouldn't launch again right.
Turned out it was Comodo firewall, so once I unistalled it, all well and good.
But up to 10 hours, computers are so frustrating at times.
Maybe if Bob hasn't sorted it yet and still troubleshooting, have a look at the firewall.
Last edited by musiclover; 07/19/18 09:11 AM.
|
|
|
|
|
|
|
|
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: Apr 2010
Posts: 5,139
Veteran
|
|
OP
Veteran
Joined: Apr 2010
Posts: 5,139 |
I got a new modem- same story. I also have a banner box with a frowning face on the page. 
|
|
|
|
|
|
|
|
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: Nov 2007
Posts: 6,062
Veteran
|
|
Veteran
Joined: Nov 2007
Posts: 6,062 |
Definitely sounds like a virus.
If it was me I think at this point I would take it to a good tech and get them to fix it, especially if you have important stuff on it such as music files. Pretty hard to do much at your end if you can't access the internet (except for this site?! How strange is that?)
Thing that bothers me is that whatever happened also disabled your malwarebytes, which is also the virus checker I use.
|
|
|
|
|
|
|
|
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: Dec 2011
Posts: 16,123
Veteran
|
|
Veteran
Joined: Dec 2011
Posts: 16,123 |
You’ve deleted all cookies?
Our albums and singles are on Spotify, Apple Music, Amazon Music, YouTube Music, Pandora and more. If interested search on Janice Merritt. Thanks! Our Videos
|
|
|
|
|
|
|
|
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: Apr 2010
Posts: 5,139
Veteran
|
|
OP
Veteran
Joined: Apr 2010
Posts: 5,139 |
You’ve deleted all cookies?
Yup. It's doing the same thing on my laptop- it gets this site ,but no other!
|
|
|
|
|
|
|
|
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: Dec 2011
Posts: 16,123
Veteran
|
|
Veteran
Joined: Dec 2011
Posts: 16,123 |
Can you you “tether” your phone as a hot spot to your PC? That would allow you to definitively determine that the issue is your PC. It’s not inconceivable that your net provider is the issue. FWIW
Bud
Our albums and singles are on Spotify, Apple Music, Amazon Music, YouTube Music, Pandora and more. If interested search on Janice Merritt. Thanks! Our Videos
|
|
|
|
|
|
|
|
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: Aug 2012
Posts: 12,919
Veteran
|
|
Veteran
Joined: Aug 2012
Posts: 12,919 |
Since it is happening on more than one computer, you should get your internet provider involved. Call them and explain what is happening - and demand that they come fix it. They have people...
|
|
|
|
|
|
|
|
|
|
|
|
|
Help! Tech S.O.S (Off topic)
|
Joined: Dec 2003
Posts: 24,686
Veteran
|
|
Veteran
Joined: Dec 2003
Posts: 24,686 |
I agree with Floyd. If they determine that it is a virus then run the security tango that I highlighted in a previous message.
If your computers are networked together then if you get a virus in one it could infect all on the network.
Good luck.
Tips on how to fall asleep in a living room chair:
1- Be old
2- Sit in a chair
64 bit Win 10 Pro, the latest BiaB/RB, Roland Octa-Capture audio interface, a ton of software/hardware
|
|
|
|
|
|
|
|
|
|
|
|
Ask sales and support questions about Band-in-a-Box using natural language.
ChatPG's knowledge base includes the full Band-in-a-Box User Manual and sales information from the website.
|
|
|
|
|
|
|
|
|
|
|
Band-in-a-Box 2026 for Mac Videos
With the release of Band-in-a-Box® 2026 for Mac, we’re rolling out a collection of brand-new videos on our YouTube channel. We’ll keep this forum post updated so you can easily find all the latest videos in one convenient spot.
Whether you're exploring new features, checking out the latest RealTracks or Style PAKs, this is your go-to guide for Band-in-a-Box® 2026.
Check out this forum post for "One Stop Shopping" of our Band-in-a-Box® 2026 Mac Videos!
Band-in-a-Box 2026 for Mac is Here!
Band-in-a-Box® 2026 for Mac is here and it is packed with major new features! There’s a new modern look, a GUI redesign to all areas of the program including toolbars, windows, workflow and more. There’s a Multi-view layout for organizing multiple windows. A standout addition is the powerful AI-Notes feature, which uses AI neural-net technology to transcribe polyphonic audio into MIDI—entire mixes or individual instruments—making it easy to study, view, and play parts from any song. And that’s just the beginning—there are over 100 new features in this exciting release.
Along with version 2026, we've released an incredible lineup of new content! There's 202 new RealTracks, brand-new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two new RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
Special Offers
Upgrade to Band-in-a-Box® 2026 for Mac and save up to 50% on most upgrade packages during our special offer—available until May 15, 2026. Visit our Band-in-a-Box® packages page to explore all available upgrade options.
2026 Free Bonus PAK & 49-PAK Add-ons
Our Free Bonus PAK and 49-PAK are loaded with amazing add-ons! The Free Bonus PAK is included with most Band-in-a-Box® 2026 for Mac packages, but you can unlock even more—including 20 unreleased RealTracks—by upgrading to the 2026 49-PAK for just $49.
Holiday Weekend Hours
As we hop into the Easter weekend, here are our holiday hours:
April 3 (Good Friday): 8:00 AM – 4:00 PM PDT
April 4 (Saturday): Closed
April 5 (Easter Sunday): Closed
April 6 (Easter Monday): Open regular hours
Wishing you an egg-cellent weekend!
— Team PG
Update to Build 10 of RealBand® 2026 for Windows®!
If you're already using RealBand 2026 for Windows, download build 10 to get all the latest additions and enhancements.
Band-in-a-Box® 2025 for Mac® users: Build 904 now available!
If you're already using Band-in-a-Box® 2025 for Mac®, make sure to grab the latest update! Build 904 is now available for download and includes the newest additions and enhancements from our team.
Band-in-a-Box® 2026 for Windows® users: Build 1237 is now available!
Already a Band-in-a-Box 2026 for Windows user? Stay up to date and download the build 1237 to get all the latest additions and enhancements.
PowerTracks Pro 2026 for Windows is Here!
PowerTracks 2026 is here—bringing powerful new enhancements designed to make your production workflow faster, smoother, and more intuitive than ever.
The enhanced Mixer now shows Track Type and Instrument icons for instant track recognition, while a new grid option simplifies editing views. Non-floating windows adopt a modern title bar style, replacing the legacy blue bar.
The Master Volume is now applied at the end of the audio chain for consistent levels and full-signal master effects.
Tablature now includes a “Save bends when saving XML” option for improved compatibility with PG Music tools. Plus, you can instantly match all track heights with a simple Ctrl-release after resizing, and Add2 chords from MGU/SGU files are now fully supported... and more!
Get started today—first-time packages start at just $49.
Already using PowerTracks Pro Audio? Upgrade for as little as $29 and enjoy the latest improvements!
Order now!
|
|
|
|
|
|
|
|
|
|
|
|
Forums57
Topics86,174
Posts801,581
Members40,062
| |
Most Online64,515
Apr 8th, 2026
|
|
|
|
|
|
|
|
|
Dansk
Deutsch - Windows
Español
Français - Windows
Italiano - Windows
Nederlands
Polski
Português
Svenskt
русский
Japanese
Simplified Chinese
Traditional Chinese
Korean