Quote:

You mean you didn't send the failed drive back to PGMusic for replacement?

I recall bringing that up back when you reported this.

I would have contacted them as soon as it happened and arranged to send it back.

You should have done that.


--Mac




Let's not bring up my "should have" list...

Not sure if I received an RMA# to my email about a replacement, I was traveling and had a number of things going (none of them fun).

I don't doubt that pgmusic may have tried to something, even though hardware is often treated different than software as far as customer service. But even if I had successfully jumped through the hoops to get a replacement drive, and the replacement worked for a reasonable amount of time (I concluded that the sourcing was the issue), the purchase would still have been a loss when all of my time was considered.

Finally, I have found a cool signature with sufficiently dry humor.