I may not have described my plight sufficiently, but they basically had me go in and do this:
If you have clicked on your Band-in-a-Box program shortcut or the
bbw.exe file and the program won't load, please try the following:
1. Open your Windows Task Manager (Control Alt Delete) and see if any
instances of Band-in-a-Box are running. If they are, force quite them by
clicking "end task"
2. Next, go into your c:\bb folder and delete the following two files:
Mysetup.dk and intrface.bbw.
3. Once that is done, find the bbw.exe file in the bb folder, right
click, and select "run as administrator". Then wait a few moments
without doing anything to see if the program launches.
Thanks for asking.