I am not sure, but I am thinking the update I applied yesterday may have adversely affected the 2017 BIAB program I have on my computer. When I play my songs, they continue playing and I have to use task manager to shut the program down.
Mouse clicks do not good to stop the song or make changes.
Also, the songs start of playing a little garbled, and seem to kind of clear up as they progress.
I just downloaded and added the updates yesterday, and since then, I have had this problem.
So is it my computer, the update, or some other factor? Any help will be appreciated. By the way, I am running windows 10.
Well, I tried the first bit of advice from support and I still have the same problem. The program gets garbled, slows down, the moving markers that delineate measures do not move from measure to measure as the song plays, then everything clears up intermittently. The troubleshooter in me can't help but attribute it to installing the update(s). I will battle on, but this is so typical of things lately. My glowing smile has turned into a quiet, sad smile for now. I am going to try and get the computer back to its previous state before I applied the updates.
I agree. Try to go to a Restore point before the update. If you can’t, then save (copy) any of your own songs and custom styles and reinstall BIAB 2017.
What exactly did Support say?
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
I may not have described my plight sufficiently, but they basically had me go in and do this:
If you have clicked on your Band-in-a-Box program shortcut or the bbw.exe file and the program won't load, please try the following:
1. Open your Windows Task Manager (Control Alt Delete) and see if any instances of Band-in-a-Box are running. If they are, force quite them by clicking "end task"
2. Next, go into your c:\bb folder and delete the following two files: Mysetup.dk and intrface.bbw.
3. Once that is done, find the bbw.exe file in the bb folder, right click, and select "run as administrator". Then wait a few moments without doing anything to see if the program launches.
I may not have described my plight sufficiently, but they basically had me go in and do this:
If you have clicked on your Band-in-a-Box program shortcut or the bbw.exe file and the program won't load, please try the following:
1. Open your Windows Task Manager (Control Alt Delete) and see if any instances of Band-in-a-Box are running. If they are, force quite them by clicking "end task"
2. Next, go into your c:\bb folder and delete the following two files: Mysetup.dk and intrface.bbw.
3. Once that is done, find the bbw.exe file in the bb folder, right click, and select "run as administrator". Then wait a few moments without doing anything to see if the program launches.
Thanks for asking.
Well, those instructions are appropriate when you can't start BIAB. But your case is different. You overwrote the BBW.EXE file for BIAB 2017 with the one for BIAB 2018. So you are starting the wrong version of BIAB. I can't imagine how that could possibly work correctly. I think as a minimum you need to "put the old one back" in some way, and if that isn't possible, reinstall BIAB 2017. I fear many file locations were moved as well.
Perhaps a better option is to go ahead and purchase 2018 and install that. It will fix any problem.
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
This reply is to Mr. Noel96's suggestion about Song settings for generating a song.
I should have used the "quote" button. -------------------------------------------------------- I tried it, and it did seem to help on my shorter song, but I still have the problem on my longer song.
The song gets garbled, drags at certain points, and no longer responds to mouse clicks.
Thanks for trying to help.
When I get time later on, I will go restore back to before the update and check back with you good folks.
Noel correctly described the solution for when the program is regenerating a song at the same time it is playing it. That would indeed result in a stuttering performance on a slower machine. But after the song is regenerated, it should be playing fine. If it isn't, something else is wrong. Once again, let me ask, what is your audio driver: WAS, MME or ASIO?
BIAB 2026 Win Audiophile. Software: Fender Studio One 8, Swam horns, Acoustica-7, Notion 6, Song Master Pro, Win 11 Home. Hardware: Intel i9, 32 Gb; Presonus Quantom HD8 & Faderport 8, Royer 121, Adam Sub8 & Neumann 120 monitors.
It wouldn't have been possible to install a 2018 patch to a 2017 version, so that's not something we really need to be concerned about.
Guitar Non Hero, if you let us know what the specs of your computer are (processor model and speed, and amount of RAM specifically), and whether you're using an ASIO driver or MME, I'm sure we'll be able to find a solution for your playback issues.
Also, how many bars long is the chorus on that longer song, and how many choruses are there?
John G. 4:37:20 PM Hello. I installed two updates on my Windows 10 computer, 2017 version BIAB. Now, the program opens up and I have no control. I have to close it out using task manager, and now matter what I click on, I get no response.
John G. 4:38:46 PM bb2017 build 471 and a realtrack update that says realtracks july 2017 patch new were my installations.
It turns out I gave this info to the help person and not here in the forum.
It's hell getting old for some of us. But I appreciate all the help you cats have and are giving, and I will be more succinct with my problem description.
It's taking forever to get to this set point, but I will post my results the minute I get the results.
Last edited by Guitar Non Hero; 08/13/1804:18 PM. Reason: clarity
It wouldn't have been possible to install a 2018 patch to a 2017 version, so that's not something we really need to be concerned about.
Guitar Non Hero, if you let us know what the specs of your computer are (processor model and speed, and amount of RAM specifically), and whether you're using an ASIO driver or MME, I'm sure we'll be able to find a solution for your playback issues.
Also, how many bars long is the chorus on that longer song, and how many choruses are there?
Thanks Kent PG Music
The specs are: HP 2000-2a22NR, AMD E1-1200, 15.6" Screen Display, Notebook With 4 GB Memory, 500GB Hard Drive, HDMI, Windows 7 Home Premium HP
I bought it in 2013 (wow, how time flies). I am not sure about the processor speed, but the age lets you know it is no barnburner.
Band-in-a-Box® 2025 for Mac® users: Build 904 now available!
If you're already using Band-in-a-Box® 2025 for Mac®, make sure to grab the latest update! Build 904 is now available for download and includes the newest additions and enhancements from our team.
PowerTracks 2026 is here—bringing powerful new enhancements designed to make your production workflow faster, smoother, and more intuitive than ever.
The enhanced Mixer now shows Track Type and Instrument icons for instant track recognition, while a new grid option simplifies editing views. Non-floating windows adopt a modern title bar style, replacing the legacy blue bar.
The Master Volume is now applied at the end of the audio chain for consistent levels and full-signal master effects.
Tablature now includes a “Save bends when saving XML” option for improved compatibility with PG Music tools. Plus, you can instantly match all track heights with a simple Ctrl-release after resizing, and Add2 chords from MGU/SGU files are now fully supported... and more!
Get started today—first-time packages start at just $49.
Already using PowerTracks Pro Audio? Upgrade for as little as $29 and enjoy the latest improvements!
Band-in-a-Box 2026 for Windows Special Offers End Tomorrow (January 15th, 2026) at 11:59 PM PST!
Time really is running out! Save up to 50% on Band-in-a-Box® 2026 for Windows® upgrades and receive a FREE Bonus PAK—only when you order by 11:59 PM PST on Thursday, January 15, 2026!
We've added many major new features and new content in a redesigned Band-in-a-Box® 2026 for Windows®!
Version 2026 introduces a modernized GUI redesign across the program, with updated toolbars, refreshed windows, smoother workflows, and a new Dark Mode option. There’s also a new side toolbar for quicker access to commonly used windows, and the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, making it easier to customize your workspace.
Another exciting new addition is the new AI-Notes feature, which can transcribe polyphonic audio into MIDI. You can view the results in notation or play them back as MIDI, and choose whether to process an entire track or focus on specific parts like drums, bass, guitars/piano, or vocals. There's over 100 new features in Band-in-a-Box® 2026 for Windows®.
There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
Upgrade your Band-in-a-Box for Windows to save up to 50% on most Band-in-a-Box® 2026 upgrade packages!
Plus, when you order your Band-in-a-Box® 2026 upgrade during our special, you'll receive a Free Bonus PAK of exciting new add-ons.
If you need any help deciding which package is the best option for you, just let us know. We are here to help!
Band-in-a-Box® 2026 for Windows® Special Offers Extended Until January 15, 2026!
Good news! You still have time to upgrade to the latest version of Band-in-a-Box® for Windows® and save. Our Band-in-a-Box® 2026 for Windows® special now runs through January 15, 2025!
We've packed Band-in-a-Box® 2026 with major new features, enhancements, and an incredible lineup of new content! The program now sports a sleek, modern GUI redesign across the entire interface, including updated toolbars, refreshed windows, smoother workflows, a new dark mode option, and more. The brand-new side toolbar provides quicker access to key windows, while the new Multi-View feature lets you arrange multiple windows as layered panels without overlap, creating a flexible, clutter-free workspace. We have an amazing new “AI-Notes” feature. This transcribes polyphonic audio into MIDI so you can view it in notation or play it back as MIDI. You can process an entire track (all pitched instruments and drums) or focus on individual parts like drums, bass, guitars/piano, or vocals. There's an amazing collection of new content too, including 202 RealTracks, new RealStyles, MIDI SuperTracks, Instrumental Studies, “Songs with Vocals” Artist Performance Sets, Playable RealTracks Set 5, two RealDrums Stems sets, XPro Styles PAK 10, Xtra Styles PAK 21, and much more!
There are over 100 new features in Band-in-a-Box® 2026 for Windows®.
When you order purchase Band-in-a-Box® 2026 before 11:59 PM PST on January 15th, you'll also receive a Free Bonus PAK packed with exciting new add-ons.
Upgrade to Band-in-a-Box® 2026 for Windows® today! Check out the Band-in-a-Box® packages page for all the purchase options available.
One of our representatives will be happy to help you over the phone. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday, and 8:00AM to 4:00PM PST Saturday. We are closed Sunday. You can also send us your questions via email.
One of our representatives will be happy to help you on our Live Chat or by email. Our hours of operation are from
6:00AM to 6:00PM PST (GMT -8) Monday thru Friday; 8:00AM to 4:00PM PST (GMT -8) Saturday; Closed Sunday.