Open the song file.

Change the file name and save under the new name to create a back up file.

Click on the gray snowflake icon for each track. The snowflake icon turns blue to indicate the track is "frozen" and can not be changed.

Save the song file.

Attach the saved song file to an email. The email should also reference this forum post along with a "what to look for" issue description.

Mail the email to "support@pgmusic.com".

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Jim Fogle - 2024 BiaB (1111) RB (5) Ultra+ PAK
DAWs: Cakewalk by BandLab (CbB) - Standalone: Zoom MRS-8
Laptop: i3 Win 10, 8GB ram 500GB HDD
Desktop: i7 Win 11, 12GB ram 256GB SSD, 4 TB HDD
Music at: https://fogle622.wix.com/fogle622-audio-home