Not sure if it won't work because you're on a laptop or if it could be something else. I have my 42" hooked up to my desktop and it works just fine. I'm running Windows 10 and have the screen resolution set to 1920 x 1080 which is the recommended setting. (See photos below)

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Samuel Davis Jr
BIAB 2018 + Cubase + Ignite
BMI

www.sammycountry.com