Hi Soulagent,

Have you ordered a 2018 PlusPAK or UltraPAK from a dealer since your last order directly from us? If not, I wouldn't expect you to have those RealTracks, as they weren't included with anything you've purchased from our website.

Feel free to contact us directly if you'd like to go over your orders in more detail, we'll be happy to make sure everything's installed. smile

Thanks
Kent
PG Music